Mental Health Support Worker

We are looking for a dedicated and empathetic Mental Health Support Worker (Older Adults) to support people aged 65 and over for a four week period as they transition from hospital back into the community. This rewarding role focuses on promoting emotional wellbeing, independence and confidence after discharge, working alongside individuals at a time when understanding, reassurance, and practical mental health support can have a lasting impact.

We are committed to kindness, inclusion, and empowering people to live well in later life. You’ll join a supportive, mission‑driven team where relationships matter, compassion comes first and your work has a meaningful impact on people’s lives every day.

Candidates should be based in the local area as the role will support service delivery across the four Shropshire and Telford & Wrekin Community Mental Health Service Area Teams: North Shropshire, South Shropshire, Central Shropshire (Shrewsbury East, West and Rural), and Telford & Wrekin.

What will a day in the life of a Mental Health Support Worker involve?

• Providing practical and emotional support to older adults, including welfare calls, shopping support, home visits and medication prompts.
• Supporting older adults following a hospital stay, helping them to recover safely and confidently at home.
• Responding to referrals from clinicians and community health professionals, ensuring timely and person‑centred support.
• Working collaboratively to enable older adults to access community opportunities that enhance wellbeing, promote independence and reduce social isolation.

• A warm, calm and patient approach, with strong people skills and a genuine commitment to supporting older adults.
• The ability to build trusting relationships and work sensitively with older adults who may experience mental health challenges.
• A full UK driving licence.
• Basic IT skills, with a clear commitment to accurate record‑keeping and following care plans, policies and procedures.

Interested? The closing date for applications is 23.59 on Wednesday 6th May 2026.

In return for your commitment and expertise, you’ll get:

Interviews will take place between 11th–15th May, with appointment decisions expected on 18th May, subject to contract award. The intended start date for the successful candidate is 8th June 2026.

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.