We have an exciting opportunity for a Medical Secretary to join our team at St Hugh's hospital, Grimsby.
This is a bank role which means you will not be contracted to fixed hours; instead, you will be able to pick shifts that align with your availability. Our Bank workers enable HMT to managing fluctuating demand, such as covering staff absences, busy periods, or unexpected workload increases whilst offering you the flexibility pick up shifts as available.
At the Healthcare Management Trust we are committed to delivering the highest quality healthcare and understand that our well-trained, passionate team of employees lie at the heart of delivering the service our patients and residents expect.
Our team of employees share our vision to provide world class healthcare, and we continuously improve the skills within our workforce to ensure we maintain our position within the healthcare sector. We know our team have a wealth of knowledge and experience, and by working together we develop an exciting and innovative workplace.
To provide administrative/secretarial support to all Consultants undertaking insured and NHS primary care trust referrals.
To provide a typing service for Consultants who have contracted the Hospital to provide private and NHS secretarial facilities for them and maintaining accurate records.
To ensure all letters are sent out in a timely manner.
To ensure clinic outcomes are recorded accurately.
To ensure urgent work is picked up on medical dictation service and dealt with in an appropriate and timely manner.
To ensure that patients are dealt with via MDT when highlighted by Consultant and contacting appropriate Team at other Hospital Trusts.
To ensure that inter-provider transfers are dealt with in a timely and appropriate manner.
To be proactive in ensuring all urgent results are highlighted to relevant Consultant/Department and action is taken on these results.
Use IT systems and databases to ensure relevant and accurate information is recorded.
To promptly deal with telephone enquiries with patients, GPs, patients relatives and other health care professions, taking and relaying messages in a polite, helpful manner and to use tact and empathy as at times you may deal with distressed and anxious patients and to take appropriate action.
Ensure that all information distributed to patients is accurate and up-to-date.
You will have:
- RSA Stage 2 word processing or equivalent
- Previous secretarial experience
- Sound educational background
- Medical Terminology
- High Standard of accuracy
- Knowledge of computer packages (ie. Microsoft Word, Excel, Databases) and · Data Inputting