Lead Care and Education Support Worker (Hereford)

Job details

Salary

£13.46 per hour

Role type

Term Time Only

Hours of work

41 hours per week term time only

Location

Hereford

Location status

On Site (Hereford)

Contract type

Permanent

Interview date

tbc

Closing date

11/06/2026

About the role

The young adults aged 16-25 years that learn with us as day students have big personalities and even bigger ambitions to make the most of their education so that they can live as independently as possible. Our committed staff team put students first in everything that they do, being proactive, dynamic and collaborative for the benefit of the learners, whatever their ability.

As a Lead Care and Education Support Worker you will use previous experience of supervising / mentoring more junior staff to guide and mentor our Care and Education Support team as well as taking an active part in provide both personal care and learning support during therapeutic, social and educational activities.

You will use your problem solving and organisational skills to support the Service Manager in the successful day to day running of the college including coordinating rotas and allocating staff, whilst also ensuring that we are completing all levels of administration and documentation to the highest standards.

It will also be important that you are an effective communicator to be able to liaise with parents / carers / external support agencies as well as the wider support network of education and therapy teams within National Star.

Enthusiasm, professionalism and a strong work ethic is essential, as well as being able to demonstrate a positive attitude towards the aspirations of young people with disabilities. You will be a self-starter who can use your own initiative, be able to manage change and show resilience when things don’t go to plan.

Experience of working in a learning support or care role (ideally with people with learning and/or physical disabilities) and a level 3 qualification in health and social care is required for this role. In return we offer excellent training and development opportunities and support for you to develop your long-term career with us.

You will be required to work 5 days a week and you will need to be available between 8.00am – 4:00 pm (5pm one evening a week for team meeting) Monday to Friday, for 39 weeks, term-time.

About us

National Star is a growing charity with more than 1,200 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Staff benefits

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Free employee minibus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Last reviewed on 02/06/2026