Junior Activity Assistant & Party Host
Job Description
Background
Wave Active is an award-winning charity and social enterprise, supporting local communities with facilities, activities, and services to inspire active lifestyles.
Our purpose is “Inspiring Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.
Managing a number of leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we are passionate about providing opportunities that support individuals to gain, regain or maintain: health, fitness, and wellbeing.
Offering a range of activities across our facilities and multifunctional spaces, our team is dedicated to creating an approachable environment enabling individuals to prioritise their health and wellbeing journey.
As a charity, formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of: facility developments, refurbishments, employment opportunities, new programmes of activity and to support those with health conditions to make health improvements.
The Post in Context
Wave Active offers a variety of children’s activities, and we are looking for vibrant and outgoing individuals to supervise the public sessions and be the main point of contact for private hirers birthday parties.
You will ensure that all users do so in a safe manner and adhere to the rules and guidelines.
As Party Host you will greet the birthday boy/girl and associated parents/guardian and direct them to the activity and area for food.
You will be the point of contact at all times and will respond to all enquiries regarding the party to ensure a fun and professional service is delivered.
Job Purpose
The number one priority for the Junior Activity Assistant/Party Host is the safety and enjoyment of our customers at all times, and this is where you come in.
Summary of Main Duties:
- Ensure all customers are having the best experience.
- Ensure all customers are jumping safely and courteously at all times
- To ensure all participants are adhering to the safety rules
- To assist with all customer enquiries, making yourself approachable and presentable.
- Hosting parties by meeting and greeting and directing to activities.
- The Party Host will engage with all participants and deliver structured party games & activities at the customer’s request.
- Ensure the highest standards of cleanliness are achieved
- Welcoming customers – creating a fun and relaxed environment
- Keeping all areas safe and clean
Personal Specification
Skills Required:
- A passion for customer service and safety
- The ability to work as part of a team
- Confidence to speak to all ages of the public
- Punctuality
- Honesty
- Reliability