Internal Communications Officer

Are you ready for a new challenge? Do you have a passion for colleague communications, engagement, and events? Join our high-performing Internal Communications team at Barnardo's and help bring our purpose to life for more than 7,500 colleagues across the UK.

We're looking for an enthusiastic, proactive and creative communicator to help shape how we connect with and inspire our people. In this exciting role, you'll lead the delivery of engaging internal events, create compelling content and campaigns, and build a sense of community across the charity. You'll also support our colleague communication channels, including newsletters and our new intranet.

Working closely with the Internal Communications team and stakeholders from across Barnardo's, you'll deliver timely, high-quality communications using a range of channels and methods – making sure our colleagues feel informed, involved, and inspired every day.

This role is primarily home‑based, with monthly in‑person team days in London and occasional additional travel for events or departmental meetings.

The successful candidate will have experience of:

• Experience in internal or external communications within a complex organisation.

• Strong writing and editing skills, with the ability to tailor messages for different audiences.

• Experience using intranets, content management systems, and digital tools.

• Confidence working with senior stakeholders and cross-departmental teams.

• Experience planning and delivering engaging events (online and in-person).

• Knowledge of digital accessibility and inclusive communication best proactive.

• An eye for a great story – and the creativity to tell it across multiple formats.

• Experience of developing, delivering, and measuring communications plans.

• Experience of project management, meeting deadlines, and managing conflicting priorities.

• Worked with sensitive and confidential issues.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. Please also read about our values and behaviours. You will be asked questions relating to them as part of the recruitment process for this role.  

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to our pay and reward approach, to make sure our pay package is fair, attractive and progressive and supports colleagues to grow and develop in their career at Barnardo's.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

This role will operate on a 'Work from Anywhere' basis, meaning that you can work both from home and from an office 'hub' that's nearest to where you live. The Internal Communications team meets in-person once a month in London, and there will be other in-person opportunities around the UK for department-wide away days, and events, throughout the year.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

• Reference number:22879
• Job Title:Internal Communications Officer
• Location:Russell Square House
• Contract type:Permanent
• Hours:36.25
• Salary:£32,811.87 + £312 Office at Home Allowance Per Annum
• Closing Date:13 May 2026
• Interview Date:TBC