Interim Chief Executive Officer

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Support Citizens Advice Bristol as Interim Chief Executive, maintaining stability, leadership and income generation focus during an important period of transition.

• Location:Central Bristol, with some hybrid working and occasional travel in the region
• Salary:Salary / day rate: £55,000 - £60,000 FTE. Open to either a fixed-term contract or interim day-rate arrangement within that budget (at least 4 days per week)
• Closing date:9 a.m. Thursday 28th May

Citizens Advice Bristol is a vital local charity providing free, independent and confidential advice to people across the city.

The organisation supports people facing a wide range of complex and often difficult circumstances, helping them to understand their rights, navigate systems and access the support they need. Its work makes a tangible difference to individuals, families and communities across Bristol.

Citizens Advice Bristol is part of the wider Citizens Advice network, playing an important role locally through partnerships, advice services and collaborative work with other voluntary and community organisations.

This is an important time for the charity. With the current Chief Executive due to leave at the end of June, the Board is seeking an experienced interim leader who can provide continuity, confidence and steady leadership while the process to appoint a permanent CEO commences.

The Interim Chief Executive will work closely with the Chair, Board, staff team, and key partners to ensure Citizens Advice Bristol remains stable, focused and well-supported during the coming months.

You will join at a busy and important moment. The organisation is leading significant partnership activity and we are keen to ensure this momentum is maintained. We also need to maintain our income streams to remain financially sustainable.

The Board is looking for someone who can bring calm, credibility and practical leadership. This is not a role that will simply be overseen from a distance. Citizens Advice Bristol is a relatively small organisation and the Chief Executive role combines strategic leadership with hands-on operational involvement.

The successful candidate will help maintain momentum, support staff and senior colleagues, provide confidence to external partners and help ensure the organisation is well-prepared for the arrival of a permanent Chief Executive. The process for that will take place shortly.

We are open to considering people who could go on to become Permanent CEO, as well as those focused on supporting us in the immediate future.

The contract will run ideally for six months, at least four days per week (28 hours).

The Interim Chief Executive will be expected to:

• Provide calm, credible and values-led leadership during a period of transition.
• Maintain confidence with staff, trustees, funders and local partners.
• Maintain momentum around quality, service delivery and organisational improvement.
• Help develop and progress income generation activity, including grants, tenders and future income diversification.
• Help prepare the organisation for the appointment and arrival of a permanent Chief Executive.

We are looking for an experienced interim Chief Executive or senior charity leader who can provide stability, confidence and direction from the outset.

You will understand how to lead in a mission-led organisation where people, relationships and judgement matter. You will be comfortable operating at both strategic and operational levels and able to work constructively with a committed Board and staff team.

This is a meaningful opportunity to support a respected local charity at an important moment in its development.

Citizens Advice Bristol has a committed staff team, an engaged and skilled Board and a vital role to play in the city.

There are challenges to navigate, but this is not a turnaround situation. The organisation is looking for a steady and experienced interim leader who can bring confidence, focus and support during a planned leadership transition.

For an experienced interim leader, this is an opportunity to make a practical difference quickly, helping Citizens Advice Bristol maintain stability, strengthen relationships and prepare well for its next permanent Chief Executive.

To view the role description and person specification, please go to the ‘How to Apply’ tab above, fill in your details and download the candidate pack.

For further information or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Bill Yuksel | bill@peridotpartners.co.uk | Book an appointment | 07801 897063

We’re inventive: We’re not afraid of trying new things and we learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.

We’re generous: We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.

We’re responsible: We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.

We’re local and we’re national: We have six national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.

We’re here for everyone: Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.

We’re listened to and we make a difference: Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.

We deliver advice and support to thousands of people every year. We do this by providing the following services, delivered between volunteers and paid staff.

• Adviceline:Freephone telephone advice service providing first response.
• In-person Advice:Face-to-face advice delivered at a variety of locations.
• Email advice:Ensures that people who cannot call or visit receive the same quality of advice.
• Outreach Services:We deliver from various locations in the city, including Foodbanks, Southmead Hospital, Welcoming Spaces, UWE premises and Bristol ReStart.
• Equality, Diversity and Inclusion:We apply core values of dignity, respect, equality and non-discrimination, based on our common humanity. We seek to foster empowerment and participation at all levels.
• Research & Campaign work:We collect evidence of the issues facing our clients and groups within the community, and we use this evidence to challenge unfairness and influence decision makers at local, regional and national level.
• Dedicated Projects:As well as our open access service, which anyone can access about any issue, we also work in partnership with local and national partners to deliver a number of additional specialist funded services.

These are primarily delivered by paid staff, and are listed below:

• East Bristol and North Bristol Foodbanks: support to people who need foodbank help, including budgeting, debt, and exploring other charitable support.
• Macmillan Benefits Advice Service:provides benefit advice and Macmillan grant applications to people affected by cancer.
• Multiple Sclerosis Access-to-Advice:provides advice and information on any subject to those affected by MS.
• Money and Pension Service (MaPS) funded debt advice:providing holistic debt advice and income maximisation.
• Seetec Plus:housing and money advice (predominantly) for those where the advice issue represents a barrier to employment.
• Cost of Living project:delivered in the city’s Welcoming Spaces, this service provides information to those affected by the cost of living crisis.

Thank you for your interest in this role. Please download the Applicant Pack.

To formally apply, please submit a CV and supporting statement (ideally maximum 2 sides of A4 each) that clearly outlines your suitability for the role against the criteria provided in the person specification, including your interest and motivation in applying for this position.

Please include your home address, contact email and mobile.

Please ensure that your application is emailed to response@peridotpartners.co.uk, inserting “Application: Citizens Advice Bristol — Interim Chief Executive Officer” into the subject field. You will receive an acknowledgement of receipt within 2-3 days. If you do not receive an acknowledgement, please contact our admin team.

For further information or to arrange a confidential discussion, please contact our advising consultant at Peridot Partners:

Bill Yuksel | bill@peridotpartners.co.uk | Book an appointment | 07801 897063

As a sector-leading executive search consultancy, we know the importance of creating recruitment processes that are fair, inclusive and free from bias. We are committed to promoting equality and diversity and developing a process that values differences.

If you require any job information in an alternative format (e.g. large print), please contact the lead consultant. Please also let us know if you would like to submit your application in an alternative format.

Applicants with disabilities are welcome to contact us in confidence at any stage of the recruitment process to discuss any reasonable adjustments or support that may be required to ensure fair and equal participation.

Recruitment selection processes are based on evidence of competence stated in the person specification and in relation to our values.

Closing date: 9 a.m. Thursday 28th May 2026

We are in the process of confirming interview dates. Once confirmed, we will update the site and contact those who have applied.

Peridot and Citizens Advice Bristol are committed to promoting equality and diversity. To help us raise awareness and support a culture that is diverse and recognises and develops the potential of all, we need to appreciate the profile of candidates who apply for positions. We will send you an equality monitoring survey at the point of receiving your application and at the time of placement. This ensures that our processes remain inclusive and equitable throughout and provides us with important data to help us showcase our impact.

The information will be treated confidentially and anonymously and will help us to support our commitment to fair recruitment practice. All information provided will be held in the strictest confidence and will not be shared with anyone, in line with the Data Protection Act 2018 launched on 25 May 2018.

The information provided does not form part of the decision-making process and will not affect your application. Learn more about why we collect this data here.

By completing the form to view, or if you have access to this page from an email invitation, Peridot Partners will have processed your personal information. For more information about Peridot Partners’ data processing activities and your rights, please read our Privacy Policy.