Independent Stalking Advocate Caseworker- Domestic Abuse
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We are looking for a resilient and compassionate Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) to make a meaningful difference in the lives of people aged 16+ affected by domestic abuse. You will work from an empowerment‑focused, trauma‑informed approach, supporting effective risk management while upholding strong professional boundaries.
The position is full‑time and hybrid, with a mix of home working and a minimum of one day per week based in our Plymouth office. You must have access to a secure and confidential workspace at home, and live in the Devon & Cornwall area
Area of Business
Operations
Location or Function
Devon and Cornwall
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am to 5pm There may be an occasional need to work outside core hours to meet the demands of the role.
Basic Salary
Qualified - £29,583.00 per annum, Unqualified - £27,752.00 per annum
Contract type
Permanent
DBS required?
Enhanced
Police vetting required?
No
Closing Date
09/06/2026
Ref No
6725
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Domestic Abuse Independent Stalking Advocate & Caseworker (ISAC) you will ensure the provision of individual structured, tailored support plans, based on a holistic assessment of impact and risk, within the framework of VS’s Service Model. You will also contribute to cover for the local helpline, and may be required to offer support to victims of other crime types, such as hate crime, anti-social behaviour and non-contact sexual offences.
Key Responsibilities
- Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld
- Empower service users to enable them to make informed choices about their future options
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
About You
You will need:
- An understanding of the impact of crime on victims such as stalking, domestic abuse, sexual offrences, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- An ability to balance competing needs and priorities
- An ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- An ability to manage a caseload including complex case management
- An ability to use generic IT applications competently
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
How to apply: