Independent Domestic Violence Advocate
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We have an exciting opportunity for an Independent Domestic Violence Advocate. You will be working as part of a dynamic team at New Era delivering crisis intervention, advocacy and support to high risk victims of domestic abuse.
The role will involve supporting service users across the Stoke-on-Trent and Staffordshire area, working 37.5 hours a week. 9-5 Monday to Friday, however flexible working and some evenings/ Saturdays maybe required. This post is permanent and subject to hybrid working following successful completion of probationary period .
If yes, then we’d love to hear from you…
Area of Business
Operations
Location or Function
Staffordshire
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday-Friday 9am-5pm Saturday and evenings may be required occasionally
Basic Salary
Qualified £29,583.00 per annum Unqualified £27,752.00 per annum
Contract type
Permanent
DBS required?
Enhanced
Police vetting required?
Yes
Closing Date
05/06/2026
Ref No
6733
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Independent Domestic Violence Advisor you will:
- provide a pro-active, high quality, frontline service to victims of domestic violence and abuse aged 18 and above
- make initial contact with victims of crime, explaining our services and assessing the impact of crime, or receive referrals from colleagues
- carry out on-going risk assessment, individual safety planning & offer advocacy and practical support.
- make proactive contact, providing high quality advocacy & support in line with service user needs
- attend relevant meetings & forums providing feedback to the wider team
- build relationships with local organisations to raise the profile of the service.
You will need:
- Experience of safeguarding, working with complex needs and completing risk management and safety planning is desirable.
- An excellent understanding of the issues effecting the communities you support including an understanding of the barriers to accessing support.
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.