4/5 days per week / Permanent
Salary: £35,000 FTE
Located: Stockwell, London, SW9About SW9 Community Housing
SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group.
Being a community-based organisation, we are seeking to recruit Human Resource Officer, with a focus on service delivery and a people-centre approach.
About the role:
We have a fantastic opportunity for an experienced HR Officer with a background in employment law to join the organisation. This is a pivotal role within SW9 Community Housing. It is to provide HR advice, administration, and system support to management and to ensure that employees receive a strong level of professional HR support in line with the company strategic goals.
About you:
Education
- Educated to A Level Standard or equivalent.
- CIPD or equivalent qualification is desirable.
Knowledge and skills
- Clear understanding of HR services and its contribution to the organisation.
- Extensive knowledge of Human Resources and employment law.
- Possesses HR administration and advisory skills to work flexibly and collaboratively.
- Sound knowledge of current employment legislation and ability to translate this into workplace practices.
- Excellent attention to detail.
- Intermediate IT and computer skills including Word, Outlook and Excel.
- Ability to work as a part of the team and to work without supervision.
- Excellent organisation skills with the ability to prioritise workload to meet deadlines and adhere to month-end timetable.
- Clear and accurate written and verbal communication that is appropriate for the audience and to write HR reports.
- Strong relationship building and stakeholder management skills to liaise with a wide range of people, both internal and external to the organisation.
- Ensures that all work is undertaken in compliance with the Data Protection Acts (DPA).
- Analytical, with the ability to quickly solve problems through practical and innovative means.
- Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.
- Ability to respond to queries promptly.
- Patience and ability to remain calm in stressful situations.
Experience
- Operational HR experience, providing staff with advice and supporting managers in all aspects of HR.
- A proven track record in coordinating the full employee life cycle.
- Range of experience in the use of computerised HR systems. Experience of Cascade HR is highly desirable.
- Experience in administering payroll and staff benefits.
- Experience of working in social housing desirable.
- Experience in dealing with staff on all levels.
Personal Attributes
- Enthusiastic and conscientious about delivering and driving forward an excellent service in a customer-based environment.
- Adaptable and ‘can do’ attitude.
Who we are:
- A group of people who demonstrate integrity, respect, and teamwork.
- A group of people with passion, drive, and the courage to be different.
- A group of people committed to doing the right thing.
Our values define who we are. They are the fundamental beliefs of our social purpose. They guide our actions and behaviour. They influence the way we work as a team – and the way we serve our customers and engage with our stakeholders.
Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our customers and stakeholders experience us. Our values give us confidence that we are using the same principles to help us make these decisions throughout our organisation.
SW9 works hard to acknowledge and celebrate individuals and teams within our organisation who consistently live our values and bring our purpose to life through their everyday behaviour, which in turn has a positive impact on our customers, community, and stakeholders.
We want people who are energetic, flexible, passionate, forward thinking/innovative and creative. If you think you are the best person to help us create an even better service for our stakeholders, we want to hear from you.
Benefits:
When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer:
- competitive salary
- a defined contribution Pensions Scheme (employer match up to 8%)
- 5 x annual salary life assurance cover
- competitive annual leave entitlement
- Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)
- employee assistance programme
- excellent learning & development opportunities
- staff discount scheme, discounted gym membership
- Medicash – medical cash plan
- a modern office and facilities
How to Apply:
Please read the Role Profile for full details of the role and apply by sending your updated CV, together with a supporting statement demonstrating how you meet the person specification. You should return your application to recruitment@SW9.org.uk, ensuring you quote the Reference Number and Job Title. Please ensure you read the Guidance Notes for candidates prior to submitting your application.
Additional Recruitment Information:
We do value every application we receive. However, due to the volume of applications we receive we are unable to acknowledge each application. We will only reply to those who have been shortlisted for interview. If you have not received a reply within two weeks of the closing date, regrettably your application was unsuccessful.
If you want to find out more about us at SW9 you can do so at: