Head of Stewardship & Operations

 

Are you ready to lead a team that supports fundraisers to unlock opportunities and maximise impact through, prospect development, stewardship, communications and events?  We’re looking for a dynamic leader for our Stewardship & Operations team, a critical enabling function at the heart of our Partnerships and Philanthropy strategy.

A day in the life of our Head of Stewardship & Operations

You’ll lead a talented team who are focused on finding, growing and nurturing relationships with our high-value supporters. Being central to the growth of the Partnerships and Philanthropy function, you’ll work across the department to support major donors, trusts and foundations, institutional funders, and corporate partners. Using an inclusive style, you’ll ensure people are nurtured and supported to grow.

By leading stewardship, events, and communications you’ll implement a quality, informative and joyful engagement and stewardship programme for donors, partners and prospects.

You’ll improve how we use insights, ensuring it’s used to drive decision-making and continuous improvement.

You’ll drive cross-functional collaboration, particularly within the wider Marketing and Fundraising Department, to champion high-value supporters and uncover new organisational opportunities. Working closely with other Heads in the directorate, you’ll prioritise and align resources to accelerate income growth through transformational partnerships.

Your endeavour will help transform the experience of high value donors with the British Red Cross. You’ll help bring their support to life and demonstrate their impact, all with the aim of increasing their engagement.

 To be a successful Head of Stewardship & Operations, you’ll need:

• A dynamic, compassionate, courageous, and inclusive style of leadership.
• Deep understanding of Partnerships and Philanthropy audiences (corporate, institutional, philanthropy).
• Experience of leading effective partnership and philanthropy fundraising operations, systems, and processes that enable high value growth.
• A strategic mindset with strong planning and project management skills.
• Excellent communication and stakeholder engagement skills.
• A passion for collaboration and continuous improvement.

Are you ready to deliver impact for people in crisis? If the answer is “yes” then please apply today!

Closing date for completed applications is 23:59 on Sunday 12 th July 2026. Interviews to follow soon after.

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be a Disability Confident and Carers Confident employer. We are dedicated to building an inclusive, equitable and wellbeing‑focused culture where everyone feels safe, valued and can thrive. Guided by our Equity, Diversity, Inclusion and Wellbeing Strategy, we foster belonging, psychological and physical wellbeing, and work to remove barriers to fair opportunities. Grounded in compassion and anti‑racist practice, we listen to diverse voices, value lived experience and create environments where staff and volunteers can succeed. Join us and be part of an organisation that leads with care, celebrates difference and helps everyone succeed.

Together, we are the world's emergency responders