Head of Operations

Apply before 11.59pm on 14 June 2026.

Job summary

Salary

£44,163

Location

Flexible within North & West Gloucestershire (hybrid working available)

Workplace

Hybrid working

Contract

Permanent

Hours per week

37

How to apply

You can check for more information and how to apply.

About the role

North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.

This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.

As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.

You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.