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Head of Legal Advice Services

52 per year (pro rata)
c/o Buzzacott LLP
Full-time
29th May 2026
Listed today

Current Job Vacancies

Please scroll down for job vacancies at Working Families.

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We particularly welcome applications from disabled and ethnic minority candidates as these groups are currently under-represented in our workforce.

We are a Living Wage employer, and we show all salaries when advertising vacancies. We will not ask you about your previous salaries.

We generally use Applied for our recruitment. Applied aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we’ll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, chunked, randomised and reviewed by team members.

The Applied platform also asks some demographic questions before you start your application. We never see the responses to these demographic questions with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.

We are proud to be a generous employer. Our paid staff are eligible for the following additional benefits (subject to the terms of our policies):

  • flexible working across all roles, based on business needs, day one entitlement
  • 25 days’ leave (FTE), increasing by one day per year of service up to a maximum 30 days (FTE), plus all bank holidays (pro rata)
  • 5% employer pension contribution
  • new parenthood enhanced pay and leave of 6 weeks on full pay, 6 weeks on half pay (inclusive of statutory pay and leave entitlements)
  • time off for dependants – 10 days paid leave for emergencies.
  • discretionary enhanced sick pay of up to one calendar month on full pay plus two calendar months on half pay (pro rata) in any calendar year.

Head of Legal Advice Service

Working Families is advertising for a Head of the Legal Advice Services. The role is for 37.5 hours a week. We are willing to talk flexible working, including job shares.

The Head of Legal Advice services will focus on managing the service and the team of advisers, overseeing AQS accreditation and supporting the Trust and Foundations Manager with fundraising applications. This role will also be responsible for overseeing the updating, enriching and creation of the 200+ legal advice pages on the charity’s website, with an audience of 1 million unique visitors per annum. This role ensures quality advice is provided by the service.

They will also be developing strategic relationships with trusted partners and stakeholders, including new and existing law firms who provide pro bono support. There will be a focus on the strategic framework, delivering the 5 year plan and, as part of the Senior Leadership Team, supporting the organisation to be a great place to work with and for.

Salary between £52k and £58k (FTE) pa, depending on PQE experience.

The job is open until 5.30pm on 29 May 2026, but we will be reviewing applications from the start date and may interview and appoint earlier.

Applications should be submitted by cover letter and CV to recruitment@workingfamilies.org.uk.