Fundraising Assistant - London

The post holder will be based in our Maggie’s West London centre and will be required to travel on a weekly basis between our three London centres- Maggie’s West London, Barts and Royal Free. 

As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s.

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.

This is a demanding role in a fast-paced environment where priorities change frequently.

There will be a requirement to work irregular hours as well as frequent travel in the London area.

Please note that interviews will take place w/c 11th May in our Maggie's West London centre.

As an integral member of the Fundraising Team, the London Fundraising Assistant will support the delivery of a range of successful fundraising activity based around the three centres, in order to maximise income for Maggie’s.

As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.

This is a demanding role in a fast-paced environment where priorities change frequently.

There will be a requirement to work irregular hours as well as frequent travel in the London area.

Please note that interviews will take place w/c 11th May in our Maggie's West London centre.

Key responsibilities

• First point of contact for enquiries from community audiences and suppliers by phone, email and in person.
• Bank and acknowledge all donations to Maggie’s via the CRM, process and keep accurate records on all donors, including donations, communications and mailing consents
• Manage the fundraising email inbox’s for the London centres and refer enquiries to the relevant team member.
• Management of social media accounts including Facebook, Instagram, Twitter and LinkedIn, gathering and writing engaging content
• Gathering and writing content for the London centre email newsletters
• Provide and facilitate supporters with a choice of how they fundraise and work with Maggie’s in line with the national strategy and plan.
• Provide excellent supporter care, which enthuses supporters and encourages commitment and loyalty to Maggie’s, ensuring that all communications are inspirational, personal and relevant. Liaise with Supporter Care Team to ensure fundraising administration, complaints, responses and enquiries are efficiently and effectively handled, followed up and recorded.

A full list of responsibilities can be found in the attached job description.

Skills, knowledge and expertise

• Educated to A level / Higher or equivalent
• At least two years’ work experience with transferrable skills
• Experience of volunteering in the voluntary sector
• Excellent IT skills
• Strong written and verbal communication

Job benefits

• You’ll spend time at one of our incredible centres to experience our programme of support and see first-hand the difference we can make.
• A structured orientation week will cover everything you need to get settled in your new role.
• Holiday entitlement that helps you create a manageable work life balance.
• Generous sick leave cover.
• A supportive and friendly working environment.
• Tailored learning and development opportunities.
• Kitchen facilities with free tea, coffee and fruit bowl.
• Workplace pension and free financial advice from an independent financial advisor to help you plan for your future.
• Option to keep a pre-existing NHS pension if eligible.
• Travel and cycle loans.
• Eye test expenses and money towards glasses.
• Enhanced maternity pay.
• Our buddy system links you with a colleague to give you extra support in your first few months.
• Facilitated stress management courses and access to our clinical psychologists for support.

About Maggie's

We provide free practical and emotional support for people living with cancer, and their family and friends. We have centres across the UK and a growing international network, with more planned for the future.