Floating Support Team Member

ST MARTINS HOUSING TRUST

27,274 per year

Norwich, Norfolk

Part-time

21st April 2026

Listed today

Floating Support Team Member, Fixed term contract until March 31st 2027, 30hrs per week

Department

Homeless Services

Employment Type

Part-Time

Minimum Experience

Mid-level

Compensation

£27,274 - £29,070 per annum

This is a temporary part-time fixed term contract until March 31st 2027, 30 hours per week, Monday - Friday.

We have a part-time temporary vacancy for a Floating Support Team Member.

The main purpose of the job is to understand and work with adults who may have experienced trauma linked to homelessness, addiction, mental or physical health needs, family breakdown, criminal activity and other disadvantages.

The post holder will be part of a team providing person centred and trauma informed support to single homeless people living within homeless services accommodation.

We are looking for:

Someone with the passion and drive to support anyone finding themselves in this situation.
Evidence of emotional resilience and tenacity to provide support, even when faced with resistance.
Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
Ability and willingness to be flexible.
Someone who is able to drive, as we are supporting people in the community and hostels.
Floating Support Team member

You can expect:

A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
You will have a personal development programme tailored to your interests within our field of work.
Up to 29 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
Employee Assistance Programme (EAP)- that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems. Including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life assurance.

For further information on the role, please contact Sally Parker, Head of Homeless Support Services, 01603 413820, sally.parker@stmartinshousing.org.uk or Hannah Cooper, Support and Integration Manager, 01603 677590, hannah.cooper@stmartinshousing.org.uk.

CLOSING DATE: Tuesday 21st April 2026

Location