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First Line Manager - Hull DCA

Hull
Full-time
26th April 2026
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Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.

We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.

First Line Manager - Hull DCA

  • Adult Social Care
  • Permanent
  • Full time - 37.5 hours per week
  • B0399-7931459
  • Ambrose Court
  • Hull
  • £37,167.31 per annum
  • 26/04/2026 23:59

Job overview

Registered Manager – Learning Disabilities & Autism | Outreach

Hull 

Full time role – 37.5 hours per week

£37,167.31 per annum


Are you ready to lead something special? We've launching a brand-new service supporting individuals with learning disabilities and/or autism, and we’re looking for a passionate, driven Registered Manager.

You’ll be at the forefront of shaping a transformative outreach project, building a service from the ground up, and making a real difference in people’s lives every single day.

What makes this role amazing?

  • Be part of an innovative new service with real impact
  • Lead with purpose and develop a pioneering outreach model
  • Opportunities for growth, creativity, and leadership
  • Support to achieve Level 5 in Leadership & Management (if not already held)

If you’re a visionary leader with heart, ambition, and a commitment to inclusion.

As a Registered Manager/First Line Manager, you’ll be at the heart of delivering exceptional, person-centred care. You’ll ensure our services are not only effective and efficient, but also aligned with our core values:

What You’ll Bring:

  • A sharp eye for detail and a passion for quality.
  • A natural ability to lead, inspire, and spot talent.
  • A commitment to nurturing teams that deliver outstanding care.

You’ll be a driven professional, eager to grow and adapt to the evolving needs of the people we support and the teams you lead. 

Main duties of the job

Front Line Manager Responsibilities

 

  • Staff Management and Development
    Ensure that all staff within your service are recruited, inducted, developed, and managed in a professional and supportive manner, in line with organisational policies and values.
  • Training and Performance Alignment
    Identify and address the training and development needs of your team, ensuring these are regularly reviewed and aligned with the strategic objectives of St. Anne’s services.
  • Service Quality and Best Practice
    Promote and implement current best practices in service delivery, ensuring your service remains responsive, effective, and informed by the latest sector developments.
  • Client Rights and Environment
    Uphold and promote the rights, dignity, and wellbeing of clients or residents, ensuring a safe, healthy, and stimulating environment that supports their individual needs and aspirations.
  • Personal Development
    Work collaboratively with your Area Manager to identify and address your own development needs, ensuring your growth aligns with service goals and leadership expectations.
  • Client Involvement and Empowerment
    Maximise opportunities for client participation in service planning, delivery, and evaluation, fostering a culture of inclusion and empowerment.

Working for our organisation

  • Rising 20 to 25 days plus statutory bank holidays
  • 24 Hour Employee Assistance Programme
  • Continuous opportunities for ongoing training and career development
  • Cycle To Work scheme
  • Refer A Friend recruitment initiative
  • Flexible working opportunities (where applicable) upon successful completion of probation period
  • Group Personal Pension Scheme
  • Discounted income protection scheme
  • Free car parking at most services
  • Free life assurance cover

Detailed job description and main responsibilities

Key Responsibilities

1. Collaborative Working and Stakeholder Engagement

  • Establish and maintain effective working relationships within your team(s), across departments, and with external organisations, agencies, and professionals whose roles intersect with or influence your service area.
  • Promote a culture of open communication and collaboration to ensure cohesive service delivery and shared goals.

2. Strategic Contribution and Organisational Development

  • Actively contribute to the ongoing development and strategic direction of St. Anne’s by identifying and promoting opportunities aligned with the organisation’s overarching corporate aims.
  • Participate in the formulation and review of policies, procedures, and service innovations to support continuous improvement and organisational growth.

3. Compliance and Governance

  • Ensure that you and your team consistently uphold and adhere to St. Anne’s core values, beliefs, policies, and procedures.
  • Maintain full compliance with all relevant legal, regulatory, and contractual obligations, ensuring that standards are met or exceeded at all times.

4. Service Quality and Accountability

  • Take full responsibility and accountability for the quality and effectiveness of the service delivered within your designated area.
  • Implement quality assurance measures and regularly review service performance to drive excellence and meet the needs of service users.

5. Operational Efficiency and Resource Management

  • Proactively implement strategies to minimise service voids, ensuring optimal use of resources and continuity of care.
  • Monitor occupancy levels and take timely action to address any gaps, working closely with relevant teams to maintain high service utilisation.

Person specification

Experience

Essential criteria
  • Experience of support/care work relevant to the service

Qualifications

Desirable criteria
  • Current driver licence
  • Level 3 qualification in Health and Social Care and/or Management

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

  • Name
  • Sharon Fargher
  • Job title
  • Area Manager
  • Email address
  • sharon.fargher@st-annes.org.uk
  • Telephone number
  • 07960013401
  • Additional information