Family Support Worker

SURREY HEATH FAMILY CENTRE

1 Full Time Family Support Worker

37 hours per week.

Salary range  £28124.46 - £37117.07

• Do you want to work for the UK's largest children's charity?
• Do you have experience of supporting families?
• Do you have knowledge & experience of working within safeguarding procedures?
• Are you skilled at conducting assessments & developing intervention plans that improve family resilience?
• Do you want to work with a supportive, committed and passionate team?

If you have answered YES to the above questions, you may just be the person we are looking for.

You will be required to:

• Hold a caseload of up to 15 families to deliver 1-1 work
• Facilitate evidence-based group work programmes and courses
• You will be based at Surrey Heath Family Centre and will be required to travel throughout the borough of Surrey Heath, Surrey.

At Surrey Heath Family Centre, we are a friendly, fun and fully inclusive team. We are a fully funded service, commissioned by Surrey County Council, to deliver their Early Help Programme to families with 0-19 aged children and young people.

If you would like to discuss this post, please do not hesitate to telephone Paula Harris, Team Manager on 07565 202053.

Please see our full job description and information on how to apply at  www.barnardos.org.uk.   We look forward to hearing from you.

Barnardo's offers a hybrid working model covered under our `Work from Anywhere' Framework, therefore vacancies advertised with this as an opportunity are open for applicants to either work from home or any location within the UK, including Barnardo's Hub/Office that is a reasonable distance from your home address.

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic candidates as they are under-represented within Barnardo's.

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

• Reference number:23034
• Job Title:Family Support Worker
• Location:Surrey Heath Family Centre
• Contract type:Permanent
• Hours:37
• Salary:£28,124.46 - £37,117.07 FTE
• Closing Date:25 May 2026
• Interview Date:To be confirmed