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Family Pathways Manager

30,500 per year
Sheffield
Full-time
7th September 2026
Listed today

Family Pathways Manager

Phoenix Futures at Sheffield Family Service have an exciting opportunity for a new role as Family Pathways Manager!

Previous experience is desirable, however not essential. Support Workers come from many different backgrounds and experiences, and you may have the skills required. We are seeking dedicated individuals, based on your values, willingness to learn new skills and the compassion to deliver the best service possible to the people that use our services.

The Role
As a Family Pathways Manager, you will support people at Sheffield Family Service to reach their goals and change their lives for the better. The role is full time 37.5 hours per week. You will be part of a passionate and skilled team, contributing to the provision of tailored interventions and recovery approaches.

About You To join us as a Family Pathways Manager, you will need: 

  • Relevant experience of working in health and social care, ideally within the field of problematic substance use, mental health or another comparable field
  • Evidence of effective partnership working and the ability to network for the benefit of the client and service
  • Evidence of managing a busy caseload or tasks and excellent organisational skills
  • To be proficient in the use of Microsoft Outlook and Word and be familiar with database management systems
  • Excellent communication skills, both written and verbal
  • Understand complex issues presented by people entering residential
  • Determined, with a drive to succeed and a willingness to learn
  • Passionate and enthusiastic about making a real difference to the lives of people we support

So, if you’re seeking your next challenge as a Family Pathways Manager, please get in touch or apply today.

Your Rewards

  • Starting salary of £30,500, with the opportunity to access potential yearly salary increments subject to appraisal
  • Committed to providing a Real Living Wage for you, through accreditation with the Living Wage Foundation
  • 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
  • Benefits including season ticket loan, pension scheme and life assurance
  • Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
  • Continuous training and career development via PXL our dedicated learning management system
  • Access to a 24/7 Employee Assistance programme including telephone and online access
  • A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
  • We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.


The Service


Phoenix Futures' National Specialist Family Service, England, is a unique recovery-based residential offering support for families:

  • Parents can benefit from treatment to address their drug and alcohol use and develop their parenting skills whilst remaining the primary carers for their children.
  • Children (up to age 10) live on-site with their parents (single parents, couples or pregnant women).
  • Children have their development supported and monitored in our OFSTED registered nursery rated ‘Outstanding'.
  • Children of school age are supported to access local schools by our trained and experienced staff in service.

The service is a homely family environment in a suburban part of Sheffield with local amenities, parks and shops. We provide a safe environment, empowering families to stay together, whilst focusing on recovery and working alongside local authorities, social care and community substance use services.

Who we help

Families with children (single parents or couples) and pregnant women who have substance use support needs..

National Specialist Family Service, England | Phoenix Futures

Our Partners

Sheffield Midwifery Vulnerabilities Team; Sheffield Literacy in the Home Award; NHS – health workshops; NSPCC; Family Law. Startwell; Hep C Project; Tidy Toothbrushing Oral Health; Peri-Natal Mental Health Team; Health Visitor; Breast Feeding Support; Smokefree Sheffield; Buzz Contact Centre; Baby Basics; Cruse Bereavement Service; Local Schools and Nurseries, NHS – Health Workshops; NSPCC; Family Law..

 

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short face to face or digital interview via Microsoft Teams There will be a service user panel as part of the interview process.

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

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