Executive assistant

Overview

• ID

  316121

• Salary

  £41769

• Type

  Permanent - Full Time

• Location

  Birmingham

• Hours

  37.5

• Closing Date

  07/07/2026

• Interview Date

  W/C 20th July 2026

• Downloadable Files

About the Role

We're looking for an exceptional Executive Assistant to provide high-level support to our Chief Operating Officer (COO).

As a trusted partner to the COO, you will help to ensure the smooth and effective running of a large and complex operational portfolio. You will play a key role in managing priorities, coordinating activity, and enabling strategic objectives to be delivered successfully.

You will work closely with senior leaders and a wide range of internal and external stakeholders, including trustees, commissioners, regulators and partner organisations, ensuring excellent communication, organisation and professionalism at all times.

Key Responsibilities

• Manage the COO's complex diary, ensuring effective prioritisation and use of time.
• Maintain forward plans and monitor key milestones, deadlines and actions.
• Prepare daily and weekly briefings, action trackers and decision logs.
• Coordinate and quality assure meeting agendas, papers and supporting documentation.
• Take accurate minutes and ensure actions are tracked and completed.
• Organise meetings, visits, events and travel arrangements.
• Prepare presentations, reports, briefings and other executive documentation.
• Act as a key point of contact for internal and external stakeholders.
• Handle confidential information with discretion and professionalism.
• Raise purchase orders, process invoices and maintain accurate records.
• Support the wider senior leadership team and contribute to effective cross-organisational working.

About You

You'll be an experienced Executive Assistant who thrives in a fast-paced environment and enjoys working proactively to support senior leaders.

• Proven experience supporting senior executives at CEO, COO or Director level.
• Outstanding organisational and time management skills.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and emotional intelligence.
• Exceptional attention to detail and the ability to manage multiple priorities.
• A proactive, solutions-focused approach and the confidence to work independently.
• Experience handling sensitive and confidential information.
• Strong IT skills, including Microsoft Teams, Word, Excel, PowerPoint, SharePoint and Zoom.

Experience within a charity, public sector or similarly complex organisation would be highly advantageous.

Why Join Sense?

At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.

If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers.

• We're creating change
• We're always learning
• We're better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or recruitment@sense.org.uk.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

Closing Date

07/07/2026