Estate Office Administrator

Job Title: Estate Office Administrator

Type of Contract: Full time, permanent - 37.5 hours a week

Salary: £27,000 - £29,000 per annum

The Burghley Estate is a diverse business centred in the town of Stamford, Lincolnshire. The Estate extends to 12,000 acres, with a significant property portfolio, as well as an in-hand farm, sporting interests, an extensive events calendar, forestry enterprise and hospitality businesses. At the heart of the Estate is Burghley House, a Grade 1 listed Elizabethan stately home set within 1,500 acres of historic parkland.

We are seeking a skilled administrator with excellent IT skills to join our Land and Property team. The team include surveyors, a lettings manager, the building services and estate maintenance team. The role will offer administrative support to the team to help them effectively deliver the day-to-day management of the Estates property portfolio.

Main Responsibilities

• Administrative Support – Head of Land and Property
• Working closely with the Head of Land and Property to manage diary commitments, meeting coordination, and support with email management.
• Following up from meetings and ensuring actions are tracked.
• Helping to track team actions across several different disciplines, follow up on behalf of Head of Land and Property, helping to ensure timely responses and delivery.
• Preparation of reports and presentations.
• Managing other elements of Head of Land and Property’s role, including but not limited to travel arrangements, expenses and liaison with external stakeholders.
• Embracing AI functions to help deliver efficiency and outputs.

Property and Tenancy Administration

• Provide administrative support to Assistant Agents and other members of the team as required.
• Organise and monitor routine landlord and tenant activities, including:
  o Residential, commercial, and agricultural rent reviews
  o Property inspections
  o Lease renewals
  o End-of-tenancy processes
• Maintain accurate digital records and documentation relating to these activities.

Customer Service and Communication

• Act as the first point of contact for telephone, email, and face-to-face enquiries.
• Respond to or direct enquiries to the appropriate team member in a professional and timely manner.

Office Administration

• Carry out general office duties, including:
  o Distributing internal post
  o Managing stationery supplies
  o Conducting routine fire alarm checks
• Assist the Building Maintenance team by logging and prioritising maintenance requests using Fixflo software.

Records Management

• Maintain and organise both electronic and paper-based filing systems.
• Ensure property and estate records are accurate, up to date, and easily accessible.

Skills and Experience

The ideal candidate will have:

• Previous experience in an administrative role
• Excellent Microsoft Office skills, particularly Word, Excel, and PowerPoint
• The ability to learn and use new software systems quickly
• Strong written and verbal communication skills
• Excellent organisational and time-management abilities
• Good problem-solving skills
• A high level of accuracy and attention to detail
• Experience of using AI to effectively deliver multiple tasks

Benefits:

• Life Assurance
• Salary sacrifice cycle scheme
• 22 days annual leave, plus upto an additional 3.5 days off over the Christmas period
• Buying holiday scheme (up to 5 days per year)
• Free or discounted entry into Burghley House and park events
• Discounts in the Burghley shop, Orangery and Garden Café, William Cecil and Bull & Swan.

Other Information

• Full time, permanent – 37.5 hours a week
• Office based in central Stamford
• £27-29,000 per annum

If you would like to apply for the role, please send your CV and covering letter to recruitment@burghley.co.uk by 1st July.

If your salary expectations fall outside of the advertised range but you believe you have the skills, experience, and capability, please still feel free to apply.

We look forward to hearing from you. We encourage early applications as we may close this advert once a high number of applications has been received. We welcome applications from individuals of underrepresented and disadvantaged backgrounds. Burghley is an Equal Opportunity Employer.