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We are looking for a professional, confident and compassionate person for our Education and Training Officer role. This role is full time, based at either our offices (Stafford or Stoke-on-Trent) with an option for hybrid working, following completion of probation/training.
Area of Business
Operations
Location or Function
Staffordshire
Full time/Part time
Full time
Hours per week
37.5
Work schedule
Monday to Friday 9am to 5pm
Basic Salary
£27,752.00 per annum
Contract type
Permanent
DBS required?
Enhanced
Police vetting required?
Yes
Closing Date
11/06/2026
Ref No
6750
What we offer
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Education & Training Officer you will be working with a small team within New Era, our support service for domestic abuse. You will be responsible for the education, awareness and training for partners, professionals and the local community. You will be delivering content relating to domestic abuse, with the sensitivity and professionalism as you would expect.
Key Responsibilities:
- Co-creation and continuous review of training content to ensure information is current
- Deliver of online and in person training, in isolation or with other team members
- Undertake administration accordingly - including managing delegates, registers and evaluation
About You:
Ideally, you will be aware of the impact of domestic abuse on families, workplaces and communities, and are resilient to deal with any disclosures and safeguarding matters arising. You will have some experience of developing and delivering multi- agency training and creating engaging presentations. You will be able to create high quality information in an easy to follow format.
You will need:
- Experience of presenting to, training, and developing people.
- Experience of partnership working, engaging with organisations and building relationships.
- Experience of gathering, managing and presenting data in reports and presentations.
- Ability to communicate sensitively and effectively both verbally and in writing with a wide range of people.
About Us:
How to apply: