Duty Manager, Bar Steward & FOH Usher
The Crescent Theatre has a reputation for producing theatre of the highest standard. Every volunteer and paid member of staff at the Crescent plays an important part in maintaining a professional and welcoming atmosphere. The Crescent Theatre is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief.
The Crescent Theatre was established in 1923 as a theatre company for members and is the largest amateur theatre company in the West Midlands. Our theatre comprises 4 performance spaces, a technical workshop, rehearsal spaces, dressing rooms and areas dedicated to wardrobe and props. We also operate a licensed bar. The membership who make up our Crescent Theatre Company produce up to 20 productions per year.
The sustainability of the company depends on the success of our extensive external hire operations, which contribute the greater proportion of our income. From 2024 the Crescent is took over the running of The Old Rep Theatre adding an additional performance space and rehearsal rooms available to hire.
To be considered for a role we ask all applicants to complete our Application & Equal Opportunities Form. Any other form of application will not be considered.
Current Roles available
If you would like to apply for multiple roles please note this on your application form.
Duty Manager, Bar Steward & FOH Usher
Hours: 20hrs minimum
Rate: £13.85 per hour
Closing date: Fri 17th April @ 11am
Interviews: Tue 21st April
We are looking for someone who is sympathetic to the needs of an amateur theatre company with the drive to provide consistently friendly and efficient customer service, creating a warm and welcoming atmosphere to all of our customers, with the key aim of retaining and attracting new customers.
The Duty Manager is responsible for the health and safety of the public, staff and members during shows and corporate events, ensuring that audiences and staff alike are able to enjoy and work in a safe and secure environment. Responsibilities include staff and volunteer member briefings, fostering excellent customer relations, operations management, and building management.
As a key member of the Front of House team the role will involve a mixture of morning, matinee and evening show shifts.
The role requires someone with strong supervisory skills, organisational skills, and experience of delivering excellent customer service, preferably within a hospitality or arts environment.
In addition, as a member of the Front of House team, you will be responsible for the maintenance, cleanliness, and compliance of the Crescent and Old Rep’s bars.