Direct Marketing Officer
As a Direct Marketing Officer, you will play a key role in shaping direct marketing campaigns that connect supporters, drives engagement and boosts income. You will plan and deliver direct marketing activity that motivates action, builds trust and strengthens long‑term supporter relationships. This role is suited to someone who values collaboration and impact, and who can manage multiple campaigns with creativity and confidence.
Key Responsibilities
- Plan and deliver direct marketing campaigns across online and offline channels
- Recruit, develop and retain supporters through targeted communications
- Produce appeals, newsletters and supporter updates using sourced insight and data
- Manage day‑to‑day relationships with external agencies and suppliers
- Monitor campaign budgets, schedules and delivery against agreed standards
- Analyse campaign results against targets and recommend improvements
- Respond to supporter and stakeholder queries clearly and promptly
- Keep up to date with fundraising regulations and sector activity to inform campaign design
About You
- Experience delivering direct marketing campaigns in the not‑for‑profit sector
- Strong knowledge of direct marketing principles and agency management
- Clear written and verbal communication skills
- Experience using CRM databases to support direct marketing
- High numeracy and confidence analysing performance data
- Strong attention to detail, including proof reading
- Proven ability to manage multiple projects to deadlines
Hybrid working expectations: office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hubfor discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Direct Marketing Officer
London, Greater London, United Kingdom
SE1 1LB
£34,800 per year
Permanent - Full-time
Posted yesterday
Closing date: 12/05/2026
Share this vacancy
Direct Marketing Officer
London, Greater London, United Kingdom
£34,800 per year