Digital Communications Officer

Digital Communications Officer

locations

Forward Leeds - Tower Court

time type

Full time

posted on

Posted Today

job requisition id

JR013088

Digital Communications Officer

Location: Hybrid – 4 days onsite across our Leeds-based services, with 1 day home-based workingWorking Hours: 37 HoursContract Type: PermanentSalary: £29,880 - £38,180

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. 

About Waythrough 

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community 

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

Are you a strong communicator with experience in digital content and community engagement? Would you like to use your skills to support a service that helps people across Leeds? Join us as the Digital Communications Officer at Forward Leeds.

In this role, you'll help promote our alcohol and drug support service through engaging digital communications and marketing activity. You will also be part of the team creating city-wide public health campaigns around alcohol and drugs.

Find out more about Forward Leeds.

As Digital Communications Officer, you will:

• Create and edit digital content, including videos that share the experiences of people accessing our services.

• Develop your own social media and digital marketing campaigns to raise awareness of drug and alcohol-related issues and the support available.

• Work with communications colleagues and partner organisations to coordinate campaigns and share key messages.

• Attend community events to promote the service and engage with local audiences.

Why Join Us

At Forward Leeds, you'll be part of a CQC Outstanding service. You will also work alongside the communications team of a national charity.

You'll have opportunities to collaborate with communications colleagues across regional and national services, sharing ideas, learning from others, and contributing to wider campaigns.

Flexibility and Support

The role is based across our Forward Leeds sites, with the option to work from home for one day. We offer a supportive working environment and recognise the importance of maintaining a healthy work-life balance.

About You

We're looking for someone with:

• A qualification in Media, Communications or a related subject (equivalent to NVQ Level 4), or equivalent practical experience.

• Strong content creation skills.

• Experience creating and editing video and image content.

• Excellent organisational, written and presentation skills, with a high level of attention to detail.

• Relevant knowledge and experience in digital communications, marketing or social media.

For Full Job Description Please Click Here

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: