Development Product Executive (JR059)
059 Development Product Executive
Reporting to: Products Manager
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
OVERALL PURPOSE
To support the Products Manager in the development, delivery and administration of innovative fundraising products and initiatives that generate income for NHS Charities Together whilst helping NHS charities increase their own fundraising income.
The Development Product Executive will play a key role in coordinating fundraising products including the lottery programme, the National Legacy Campaign, , fundraising toolkits and collective fundraising initiatives. The role will help ensure products are delivered effectively, members receive excellent support and product performance is monitored to drive continuous improvement.
Working collaboratively across the Development team, the Development Product Executive will help deliver high-quality fundraising products that are accessible, scalable and responsive to the needs of NHS charities.
KEY RESPONSIBILITIES
The main duties and responsibilities of the role holder are as outlined below:
Product Delivery & Development
- Support the Products Manager with the delivery and ongoing development of fundraising products, campaigns and initiatives for NHS charities.
- Support the administration and delivery of the lottery programme, including member onboarding, supplier liaison, reporting and responding to enquiries. The role will support NHS charities to recruit players to the lottery, so experience of engaging and growing membership or supporter bases, and understanding recruitment journeys, would be beneficial.
- Assist in developing, testing and evaluating new fundraising products and pilot initiatives.
- Produce and maintain fundraising toolkits, guidance documents, templates and other supporting resources.
- Coordinate timelines, project plans and actions to ensure fundraising products are delivered to schedule.
- Support the creation and delivery of collective fundraising initiatives that enable NHS charities to collaborate and maximise fundraising opportunities.
Member Support & Collaboration
- Act as a first point of contact for member charities with queries relating to fundraising products and initiatives.
- Build positive relationships with NHS charities, understanding their needs and supporting successful implementation of fundraising products.
- Coordinate member communications relating to fundraising products, campaigns and opportunities.
- Support the delivery of webinars, workshops and member events, including preparing materials, managing registrations and following up with attendees.
- Gather feedback from member charities and supporters to inform future product development and improvements.
- Support the delivery of consultancy projects where required.
Product Administration & Performance
- Maintain accurate project documentation, timelines, budgets and performance records.
- Collate income, participation and engagement data across fundraising products.
- Produce regular reports and dashboards to monitor product performance and support evaluation.
- Assist in monitoring budgets, expenditure and income against forecasts.
- Maintain accurate records on Raiser's Edge and other systems in line with GDPR and organisational policies.
- Support supplier administration, including raising purchase orders, processing invoices and monitoring contracts where required.
Marketing & Communications
- Work collaboratively with the Communications Team to develop and schedule marketing materials that promote fundraising products.
- Coordinate the production of product resources, case studies and promotional content.
- Identify member success stories and examples of best practice to share across the NHS charity network.
- Support campaigns that encourage member engagement and product participation.
Innovation & Continuous Improvement
- Monitor fundraising trends, emerging products and sector developments to identify new opportunities.
- Support the testing and evaluation of new fundraising ideas and product improvements.
- Assist with gathering insight and learning from product pilots to improve future delivery.
- Contribute ideas that improve efficiency, supporter experience and member engagement.
Cross-Team Collaboration
- Work closely with colleagues across the Development Team to ensure fundraising products complement wider fundraising activity.
- Collaborate with Data & Systems and Business Support teams to ensure effective administration and reporting.
- Support wider fundraising activity, including events and campaigns, where required.
- Contribute positively to team meetings, planning sessions and organisational projects.
Other Duties
- Visibly live NHS Charities Together's values, including our commitment to diversity and inclusion.
- Carry out duties in accordance with NHS Charities Together's Health & Safety policies and procedures.
- Work flexibly, prioritising workload and supporting colleagues across the organisation as required.
- Adhere to relevant legislation, fundraising regulation, GDPR and organisational policies and procedures.
- Maintain confidentiality and handle sensitive information appropriately.
This is not meant to be an exhaustive list of duties. Flexibility is required and the post holder will be expected to undertake other duties appropriate to the role and within their skills and experience when reasonably requested.
Competencies
PERSON SPECIFICATION
Knowledge, Skills and Experience