Deputy Residential Care Manager

Job details

Salary

£17.32 per hour weekdays and £19.05 per hour at weekends

Hours of work

Full time 37hrs, 52 weeks

Location

Ullenwood

Location status

Onsite, Bradbury Gardens

Contract type

Permanent

Interview date

19th August 2026

Closing date

13/08/2026

About the role

Deputy Residential Manager

Bradbury Gardens – Long term living, Chetlenhanm

About the Role

We are seeking an experienced and compassionate Deputy Residential Manager to support the Residential Manager in the day-to-day operation of our long-term residential bungalow.

This is a rewarding leadership role for someone who is passionate about delivering outstanding person-centred care, supporting residents to live as independently as possible, and leading a dedicated team to achieve the highest standards of support and wellbeing.

As Deputy Residential Manager, you will deputise for the Residential Manager in their absence and act as the most senior person on duty during designated evenings and weekends. You will play a key role in ensuring the bungalow operates effectively, safely, and in line with regulatory and organisational standards.

Key Responsibilities

• Support the Residential Manager in the successful day-to-day management of the residence.

• Deputise for the Residential Manager during periods of absence.

• Provide effective leadership and supervision to Lead Facilitators, Facilitators and Housekeeping staff.

• Ensure the service is appropriately staffed and operates efficiently whilst meeting residents' individual needs.

• Maintain high standards of care through assessment, care planning, monitoring, review and quality assurance activities.

• Support residents to achieve personal goals, build independence and maximise their quality of life.

• Work closely with healthcare professionals, therapists, families and external agencies to ensure coordinated support.

• Ensure residents' health, safety and wellbeing are maintained through effective risk assessment and management.

• Monitor, review and maintain accurate care records and documentation.

• Promote positive behaviour and work collaboratively with relevant professionals to address concerns when they arise.

• Support residents to engage in community activities, develop social connections and maintain active lifestyles.

• Conduct supervision sessions, appraisals and performance discussions with team members.

• Support recruitment, induction, training and development of staff.

• Ensure all staff complete mandatory and role-specific training requirements.

• Contribute to quality assurance processes and continuous service improvement initiatives.

• Assist with pre-admission assessments for prospective residents.

• Administer medication and provide personal care when appropriately trained and required.

• Promote equality, diversity, inclusion and dignity within all aspects of service delivery.

• Ensure compliance with safeguarding, health and safety, and organisational policies and procedures.

About You

To be successful in this role, you will have:

Essential

• Level 3 qualification (or above) in Health and Social Care or a related field.

• At least two years' experience working within a residential care or supported living environment.

• A minimum of one year's experience in a supervisory or staff management role.

• Experience supporting individuals with physical disabilities and associated learning disabilities.

• Excellent communication, interpersonal and organisational skills.

• Strong problem-solving ability and a proactive approach.

• Knowledge and understanding of person-centred care practices.

• Ability to administer medication and undertake associated responsibilities.

• Strong leadership skills with the ability to motivate and develop others.

• Flexibility to work evenings, weekends and unsociable hours when required.

• Ability to travel independently between locations if necessary.

Desirable

• Recognised management qualification relevant to residential care services.

• Experience working with individuals with acquired brain injuries and/or behaviours of concern.

• Experience managing budgets and resources.

• Strong IT and administrative skills.

• Experience contributing to quality assurance and service improvement programmes.

• Full UK driving licence.

What We Offer

• Competitive salary.

• Ongoing training and professional development opportunities.

• Supportive leadership team and collaborative working environment.

• Opportunities for career progression.

• Meaningful and rewarding work making a genuine difference to residents' lives.

• Employee wellbeing support and benefits package.

Safeguarding Commitment

We are committed to safeguarding and promoting the welfare of all residents. Successful applicants will be expected to share this commitment, undergo appropriate pre-employment checks and participate in ongoing safeguarding training.

Equality, Diversity and Inclusion

We are committed to creating an inclusive environment where everyone is treated with dignity, fairness and respect. We welcome applications from all backgrounds and celebrate diversity within our workforce and the communities we support.

If you are an experienced care professional ready to take the next step in your leadership career and make a lasting difference to the lives of residents, we would love to hear from you

About us

National Star is a growing charity with more than 1,400 staff based in England and Wales. Established more than 50 years ago, we’ve supported hundreds of young people with disabilities to achieve their potential.

Staff benefits

Fantastic career development opportunities and comprehensive induction programme – theory and practical

Subsidised bus service from central Gloucester and central Cheltenham to Ullenwood (subject to availability)

Award-winning training

Free use of National Star facilities at Ullenwood, including a heated indoor swimming pool and fitness suite

Westfield medical cover

Life insurance cover

Employee helpline

Contributory pension scheme

Opportunity to purchase a TOTUM discount card

Employee discounts at attractions, high street retailers, supermarkets, utilities and motoring, plus much more

Last reviewed on 10/08/2026