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Not all jobs give you the satisfaction of seeing someone you work with achieve their true potential. Social Care is a truly rewarding career and St Anne’s is a leading provider of care and support services in Yorkshire and the North East, with a reputation for high quality, person-centred services.
We are often recruiting whether it is for our amazing operational teams or support staff, to discover more see below.
Deputy Manager Hull DCA - Full-time Hours
- Adult Social Care
- Permanent
- Full time - 37.5 hours per week
- B0399-8202543
- Unit 51B K3 Business Park
- Hull
- £32,832.21 per annum
- Yearly
- 17/08/2026 23:59
Job overview
We stand for a Life Without Limits for the clients we support, do you?
Deputy Manager
Hull DCA
£32,832.21 per annum - salary increase after 6 months
We’re looking for a compassionate, person-centred and motivated Deputy Manager to help lead our new complex care and outreach service in Hull.
This is an exciting opportunity to support clients with a range of complex needs, including mental health, learning disabilities, and behaviours that may challenge.
Working alongside the service manager, you’ll help create safe, stable and person-centred services where people are supported to build independence, achieve positive outcomes and live with dignity, choice and control.
You’ll provide visible day-to-day leadership, support and develop colleagues, oversee high-quality support planning and risk management, and work closely with partners to ensure responsive, joined-up support. You’ll bring calm decision-making, strong communication and a commitment to trauma-informed practice, safeguarding and continuous improvement.
At St Anne’s, we are PROUD to make a difference every day. If you’re a values-led leader who can inspire others, champion person-centred support and help people thrive, we’d love to hear from you.
Main duties of the job
- Support the Service Managerin the day-to-day running of the supported living service, ensuring compliance with regulatory standards and internal policies.
- Provide strong, compassionate leadershipto a team of support workers, fostering a positive and resilient team culture.
- Oversee the delivery of person-centred supportfor clients with complex mental health conditions and challenging behaviours.
- Contribute to risk assessments, support planning, and crisis management, ensuring safety, dignity, and respect are at the forefront of care.
- Liaise and build strong partnershipswith external agencies including mental health teams, probation, housing providers, and crisis teams.
- Support with recruitment, staff development, supervisions, and performance management, helping build a competent and confident workforce.
- Monitor service delivery and quality, including participating in audits, compliance checks, and continuous improvement initiatives.
- Promote a culture of safeguarding and accountability, ensuring that concerns are appropriately identified, reported, and acted upon.
- Contribute to rota planning and ensure adequate staffing levels, sometimes providing hands-on support when required.
- Be available outside core hours, including flexible working, to respond to incidents, support staff, or ensure the stability of the service.
- It is essential that you have a driving licence and access to a vehicle.
Working for our organisation
St. Anne's wants to reward its employees for their hard work. Employee benefits include;
- Rising 20 to 25 days plus statutory bank holidays
- 24 Hour Employee Assistance Programme
- Continuous opportunities for ongoing training and career development
- Cycle To Work scheme
- Refer A Friend recruitment initiative
- Flexible working opportunities (where applicable) upon successful completion of probation period
- Group Personal Pension Scheme
- Discounted income protection scheme
- Free car parking at most services
- Free life assurance cover
Detailed job description and main responsibilities
We are looking for a committed and resilient Deputy Manager to join our supported living service in Hull, supporting adults with complex mental health needs and learning disabilities. Our service empowers individuals to work towards independence and stability.
You will support the service manager in leading a skilled staff team and ensuring high-quality, person-centred support. You’ll play a key role in overseeing risk management, care planning and safeguarding.
Key responsibilities include:
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Supporting with service management, compliance, and day-to-day operations
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Leading and supervising support staff, promoting a positive team culture
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Coordinating and reviewing individualised support plans and risk assessments
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Building effective relationships with external agencies and professionals
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Responding to crisis situations using trauma-informed, psychologically informed approaches
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Supporting recruitment, staff development, and quality improvement
Essential experience:
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Working with adults with complex mental health and/or substance misuse needs
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Managing risk and challenging behaviours
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Supervising or leading staff
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A flexible, person-centred approach
Desirable:
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Experience working with those with complex behaviours
Person specification
Experience
Essential criteria
- Experience in like for like service
Qualifications
Essential criteria
- willing to complete an NVQ
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Darcie Mae Prest
- Job title
- Service Manager
- Email address
- darcie-mae.prest@st-annes.org.uk