Debt Caseworker

Apply before 11.59pm on 14 June 2026.

Job summary

Salary

£27,316 to £30,160

Location

Swansea Neath Port Talbot

Workplace

Hybrid working

Contract

Permanent

Hours per week

37

How to apply

You can check for more information and how to apply.

Interviews will take place on 19 June 2026.

About the role

Role: We need an experienced debt caseworker to deliver debt advice to help people find a way forward by providing accurate, tailored and effective information and advice.

Specific requirements:

- Experience delivering debt advice with a particular focus on debt relief orders and breathing space

- Managing workloads and prioritising tasks

- What you can bring to our organisation

You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.

Trainees will be considered but trainee caseworkers must already have current experience delivering advice with minimum supervision and knowledge of the current debt and benefits areas

How to apply:

Please send us your CV and a covering letter setting out how you meet the specific requirements as above.

For the full job description and application guidance on website