Job Title: Data Management Officer
Reports to: Global Technical Advisor for Data Management
Terms: Fixed-term, Full-time, 2 years, Hybrid (50% office attendance)
Salary: GB5 (€47,539 - €52,821)
About Concern: Established in 1968, Concern is a non-profit, non-governmental humanitarian organisation, dedicated to the reduction of suffering and the ultimate elimination of extreme poverty in the world’s poorest countries.
Concern’s vision, our mission and our work are all defined by one goal – ending extreme poverty, whatever it takes. Concern strives for a world free from poverty, fear and oppression.
Our culture is values driven and we believe that our people are central to all that we do and are key to delivering on our goal of Reaching the Furthest Behind First. We are committed to ensuring a workplace where everybody feels valued and are enabled to succeed in their work and contribute to delivering on our mission.
Role Purpose: As part of Concern Global Data Management team, you will provide support to Concern countries in all aspects of data management, including support for collection, analysis and use of quantitative data collected via Concern’s DDG system. This role will focus specifically on supporting the technical aspects of Concern’s Digital Data Gathering system – managing the day to day running of the survey request system, ensuring adherence to GDPR standards, rollout of application updates, supporting the implementation of ETL processes designed by the Data Management Advisor, including API endpoints and DBMS, for use in Power BI dashboards and reports.
The Data Management team is part of Concern’s Monitoring Evaluation and Learning (MEL) unit that sits within the Strategy, Advocacy and Learning (SAL) Directorate and works primarily to support Country Programmes. Central to the MEL team is their collaboration with technical advisors and programme teams across our core sector areas of Health, Nutrition, WASH, Education and Livelihoods as well as in our thematic approaches of Equality, Climate and Environment, Conflict Sensitivity, Disaster Risk Reduction and Protection. The MEL team plays a key role in shaping the global MEL strategy and approaches implemented across 24 countries.
Responsibilities:
Managing the survey request system
- Maintaining an online survey tracker system on Sharepoint
- Coordinate building of digital surveys and tools on iFormBuilder as per requests from countries, prioritising where necessary according to protocols
- Management of data anonymization processes for data collected on Concern’s DDG system
- Lead on the building of digital versions of new standard indicators and data collection tools in XLSForm format that will be used across all Concern programmes
Communication
- Lead on iForm Builder communication including weekly calls with Zerion
- Liaise with Concern’s HO’s IT team and technical advisers from the SAL Directorate
- Communicate technological solutions to M&E problems clearly to non-technical people, including Concern’s staff in field location
- Update Concern’s Programme Quality (PQ) Guide with all standard indicators, tools and related guidance
Data Collection & Management
- Support the management and monitoring of data collected via Kobo Toolbox, ensuring data completeness, accuracy, and timeliness.
- Assist with data cleaning, validation, and basic quality checks on incoming datasets.
Database Support
- Assist in maintaining relational databases used to store Kobo and other data sources.
- Support routine database operations such as data uploads, backups, and basic performance checks.
- Help organize and manage data tables to ensure consistency and usability for analytics.
- Facilitate standardisation of non-standard content (e.g. country-based choice lists) to minimise schema drift
ETL Pipeline Support
- Support the development, execution, and monitoring of ETL pipelines that move data from Kobo into databases and analytics environments.
- Work on automated cleaning and QA scripts through the standard pipeline.
- Assist with scheduled data refreshes and troubleshoot basic ETL errors under guidance from senior staff.
- Help implement simple data transformations required for reporting and analysis.
Reporting & Analytics Support
- Prepare datasets for use in Power BI reports and dashboards.
- Assist in validating data displayed in Power BI against source systems.
- Support routine refreshes and maintenance of existing Power BI reports.
Collaboration & Learning
- Work closely with data scientists, data engineers, and program teams to understand data needs.
- Follow data governance, privacy, and security guidelines.
- Continuously build skills in databases, ETL tools, and data visualization.
General
- All staff are responsible for upholding and promoting Concern’s values, including our workplace equality, diversity and inclusion, and safeguarding values.
- All staff are required to participate and contribute as necessary towards Concern’s emergency response as and when required.
Role Holder Requirements:
- Bachelor’s degree in computer science, Data Science, Information Systems, Statistics, Engineering,or a related field.
- Basic understanding of databases and SQL.
- Experience or exposure to ETL concepts
- Familiarity with data concepts such as data cleaning, data validation, and structured datasets.
- Strong attention to detail and willingness to learn.
- Good communication skills and ability to work in a team environment.
Desirable
- Experience in Python
- Experience working overseas
- Ability to work in French
- Experience of using AI for data analysis and general problem solving
Competencies:
Candidates are expected to demonstrate abilities in the following priority competency areas (highlighted in bold)
Managing Yourself
Planning and decision-making
Individual leadership
Influence, advocacy and networking
Change
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.
If this role sounds right for you, please apply with your CV and cover letter. We will respond to every applicant. Please be aware we may offer positions before the closing date.
If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your needs.
Due to the urgency of this position, applications will be shortlisted on a regular basis, and we may offer posts before the closing date.
Important information:
Concern has an organisational Code of Conduct supported by three Associated Policies: The Programme Participant Protection Policy, the Child Safeguarding Policy, and the Anti-Trafficking in Persons Policy accessible here. These have been designed to ensure the highest level of protection for everyone the organization engages through its work.
The policies set out the behaviours and responsibilities that Concern staff, and all its representatives (including consultants, contractors, sub-contractors, suppliers, partners, visitors, ambassadors and Board members) are expected to uphold. They also articulate Concern’s commitment to safeguarding and protecting adults and children from harm in all aspects of our work. We will therefore do everything possible to ensure that only those who are suitable to work or volunteer with adults and children are recruited by us for such roles. Consequently, working or volunteering with Concern may be subject to a range of vetting checks, including criminal background checking.
In this context, all staff and representatives of Concern have a responsibility to uphold the highest standards in their work, in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies.
Your Personal Data:
During this job application, you will provide Concern with your personal data. Concern takes its responsibilities towards this personal data very seriously and is committed to complying with all relevant data protection legislation.
For additional information please consult our web site or contact the Human Resource Division in our Head Office.
You have certain rights under data protection legislation. For more information on how to exercise those rights please visit www.concern.net/about/privacy
- Salary:€47,539 - €52,821
- Based in Country:Ireland
- Contract Type:Fixed Term Full Time
- Benefits:See T&C's attached
- Closing Date:4 June 2026
- Location:Dublin