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Customer Sales Executive

THE CITY AND GUILDS OF LONDON INSTITUTE
29,000 per year
Wakefield
Full-time
22nd April 2026
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Customer Sales Executive

Don't miss this fantastic permanent opportunity to join our Customer Sales Team in Wakefield!This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time, or to work in other functions within the business. Ideal candidates will have worked within a sales role and have the right transferable skills. Sales experience is desirable and we would welcome applicants that have worked within recruitment or call centre environments. We are looking for positive, self-motivated and committed people that enjoy working in a sales environment and making outbound telephone calls to deliver a first-class customer service.Training and support are provided on the job as well as a clear and defined sales plan from your manager. You will be eligible for our sales incentive plan when you have passed your probationary period.The role is full time (35 hours a week) but we welcome applicants that would consider working on a part time or job share basis! We offer flexible working patterns and you can work between the hours of 8am and 6pm to suit your needs.These roles are based from our Wakefield office (WF1) so you must be within commuting distance. This is a full time Monday to Friday office-based role.We shortlist on an ongoing basis and may close this advert early. Please submit your application as soon as possible to avoid disappointment.The benefits:Competitive salary and bonus scheme Progression opportunities and on the job full training and support25 days holiday + bank holiday and Christmas shutdown + buy and sell holidayFree parkingPrivate healthcare Life assurance Income protection Dental InsurancePlease note that we shortlist on an ongoing basis and may close the advert early depending on the number of applications. Please submit your application as soon as possible to avoid missing out on this opportunity!At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:£29,000 + Sales Incentive
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Wakefield
  • Business Unit:Customer
  • Ref No: 8249
  • Closing Date: 22/04/2026

Customer Service Advisor

Join our team in Wakefield and embark on a fulfilling career in Customer Services!Ready to change your life for the better? Full-time Role: 35 hours per weekSalary: £24,479 from January 2026Great Location: Wakefield, with Free Car ParkingAlmost immediate interviews and start dates availablePermanent Positions with Excellent Benefits and Growth OpportunitiesWe have several vacancies in our Customer Services department, so apply now.This is a dedicated customer service/contact centre role—no sales involved!Whether you have previous customer service experience or just are passionate about providing exceptional customer experiences and looking for your first job, we want to hear from you.Why City & Guilds?At City & Guilds, we offer fantastic opportunities for individuals who pride themselves on delivering outstanding customer service. Here’s what you can expect:Best-in-Class Benefits: Private medical healthcare, life assurance, group income protection, increased company pension contributions, and many other voluntary benefits.Competitive Pay: Start as an Entry Level Advisor at £24,479 per annum (working 35 hours per week). Progress to Level 1 and Level 2 Advisor roles with increased salary upon successful completion of mandatory training.Nurturing and Progressive Environment: Join a supportive team that encourages growth and development.We are looking for passionate/ ambitious/ friendly individuals to join our Customer Service team in Wakefield. You will be part of a dynamic and busy department that is based in our modern office here in Wakefield. If you have a passion for excellent customer service and thrive in a fast-paced environment, we want to hear from you!By joining City & Guilds you will become an integral part of a well-established business with over 140 years of history.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com This appointment will be made on merit.We believe that diversity and inclusion strengthen and enriches us, and that it is the responsibility of everyone at the City & Guilds to drive this value. As ethnic minority groups and disabled people are currently under-represented within the company, we particularly encourage and welcome applications from these communities.

  • Experience:Entry Level
  • Type of role:Permanent
  • Salary:£24,479
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Wakefield
  • Business Unit:Customer
  • Ref No: 8248
  • Closing Date: 15/04/2026

Distribution Manager (12 Month Fixed Term Contract)

We have an exciting opportunity for someone to join us on a 12 month fixed term contract as Distribution Manager.This full‑time role is based at our Coventry Distribution Unit (CV2 2SS) and follows a standard Monday - Friday schedule totalling 35 hours per week.As a Distribution Manager, you will be responsible for the day to day running of the Distribution team. You’ll provide leadership, direction and hands-on support to ensure the effective end to end delivery of our exam material fulfilment service, alongside several other critical services.You will motivate and lead the team to achieve shared goals, ensuring all SLAs, KPIs and service requirements are consistently met. Strong skills in standard MS Office applications (Word, PowerPoint,MS Forms, MS Lists, Power Automate, Visio) and the ability to work confidently with data from multiple sources are essential. A proactive, positive approach and excellent communication skills will also be key to your success.Experience within a logistics environment is essential, with previous involvement in exam material distribution considered an advantage.We shortlist on an ongoing basis and may close the advert early, so we encourage you to submit your application as soon as possible.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Fixed-term Contract / Secondment
  • Salary:£38,064
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Coventry
  • Business Unit:COO
  • Ref No: 8247
  • Closing Date: 17/04/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: CoventrySalary From £40,000 Salaries can be negotiable and will depend on location, skills and experience and the types of courses the Tutor can deliver. For experienced tutors with an IQA qualification, the salary could go up to £52,500 per annum. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsAt City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Coventry
  • Business Unit:Customer
  • Ref No: 8243
  • Closing Date: 30/04/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: CrawleySalary From £40,000 Salaries can be negotiable and will depend on location, skills and experience and the types of courses the Tutor can deliver. For experienced tutors with an IQA qualification, the salary could go up to £52,500 per annum. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsAt City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Gatwick
  • Business Unit:Customer
  • Ref No: 8232
  • Closing Date: 30/04/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: Bristol, BS5 9TX Salary From £40,000 Salaries can be negotiable and will depend on location, skills and experience and the types of courses the Tutor can deliver. For experienced tutors with an IQA qualification, the salary could go up to £52,500 per annum. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsAt City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Bristol
  • Business Unit:Customer
  • Ref No: 8242
  • Closing Date: 30/04/2026

Electrical Installation Tutor

Electrical Installation Tutors / Electrical Trainers / Electrical Installation Teachers City & Guilds Training is expanding and we are currently recruiting in new locations.We are looking for Experienced Electrical Installation Tutors to join our friendly team. Location: Purley Salary From £40,000 Salaries can be negotiable and will depend on location, skills and experience and the types of courses the Tutor can deliver. For experienced tutors with an IQA qualification, the salary could go up to £52,500 per annum. Are you ready to transform electrical training in the U.K.? If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training – Electrical, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training – Electrical (formulary Trade Skills 4U) specialises in delivering a diverse range of electrical courses, catering to both seasoned electricians and newcomers to the trade. Our courses cover various levels in electrical installation and renewable technologies, ensuring a comprehensive learning experience.We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.Why joining us and some of the reasons why our Tutors love working for us; Meaningful ImpactReputable & Respected OrganisationSupportive & Collaborative CultureCareer Growth & DevelopmentWork-Life Balance & StabilityDirect Industry ConnectionStudent Focused EnvironmentCompetitive Salary and benefitsAt City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000, depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Purley
  • Business Unit:Customer
  • Ref No: 8124
  • Closing Date: 30/04/2026

Electrical Installation Tutor (Apprenticeship & Commercial)

Electrical Installations Tutors / Electrical Trainers / Electrical Installation Teacher (Apprenticeships & Commercial) Locations; Currently we are recruiting for Coventry area. Are you ready to transform electrical training in the U.K.? Are you passionate about the power of electrical training?If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training specialises in delivering a diverse range of electrical courses, including apprenticeships. We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Coventry
  • Business Unit:Customer
  • Ref No: 8194
  • Closing Date: 30/04/2026

Electrical Installation Tutor (Apprenticeship & Commercial)

Electrical Installations Tutors / Electrical Trainers / Electrical Installation Teacher (Apprenticeships & Commercial) Locations; Currently we are recruiting for Leeds area. Are you ready to transform electrical training in the U.K.? Are you passionate about the power of electrical training?If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training specialises in delivering a diverse range of electrical courses, including apprenticeships. We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City: Leeds
  • Business Unit:Customer
  • Ref No: 8195
  • Closing Date: 30/04/2026

Electrical Installation Tutor (Apprenticeship & Commercial)

Electrical Installations Tutors / Electrical Trainers / Electrical Installation Teacher (Apprenticeships & Commercial) Locations; Currently we are recruiting for Gatwick (Crawley) area. Are you ready to transform electrical training in the U.K.? Are you passionate about the power of electrical training?If the answer is Yes, Join us at City & Guilds Training, a leader in Electrical training!We are a purpose driven organisation at City & Guilds Training, with a commitment to changing the lives of our learners through developing their skills, every day.About us:City & Guilds Training specialises in delivering a diverse range of electrical courses, including apprenticeships. We’re part of City & Guilds, which means you’ll be joining over 145 years of trusted technical expertise in skills development.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:From £40,000 depending on skills, experience, qualifications and location
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Crawley
  • Business Unit:Customer
  • Ref No: 8193
  • Closing Date: 30/04/2026

Electrical Installation and Maintenance Trainer

Would you like to work as an Electrical Installation and Maintenance Trainer / Assessor and you have a sound experience in Electrical Industry? If the answer is Yes then this may be just the opportunity you are looking for! Gen 2 (part of City and Guilds) is currently looking to add to their experienced team of Trainers/ Assessors; We have got an exciting opportunity for an Electrical Installation & Maintenance Trainer in our Ulverston centre.The role is to deliver, assess and where necessary offer support to learners engaged in Electrical courses up to level 3, in accordance with the awarding body guidelines. Please note: You do not have to hold a formal teaching qualification to apply for the trainer / lecturer roles as these will be provided. At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Permanent
  • Salary:circa 39,000 depending on skills qualification and experience
  • Full-time or part-time:Full-time
  • Location - Country:UK
  • Location - City:Ulverston
  • Business Unit:Customer
  • Ref No: 8176
  • Closing Date: 30/04/2026

Quality Improvement Manager TLA (12 month contract)

Gen2 is currently recruiting a Quality Improvement Manager (TLA) to join their operation based in Cumbria.This position will initially be offered as a 12‑month contract, working 30 hours per week.You will need to be flexible and able to work from any of our three locations: Carlisle, Workington, or Furness, however, you will be contracted to the site closest to your home. Travel expenses between sites will be covered.The Gen2 Quality Improvement Manager for Teaching, Learning and Assessment leads the development and implementation of high‑quality teaching and assessment in line with Ofsted standards.This role requires a candidate with:Proven and substantial experience in teaching, learning and assessment within Further Education (FE) or the skills sector, particularly in work‑based learningA Level 4 Teaching QualificationIn this role you will work closely with the Head of Quality and Curriculum to develop and implement the Teaching, Learning and Assessment strategy, including observing and evaluating teaching practice, identifying strengths and areas for improvement, and using these insights to shape individual and organisational CPDWe shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment.At City & Guilds we recognise that an unconditional commitment to Diversity, Equity and Inclusion (DE&I) is fundamental to delivering our purpose of helping people, organisations and economies develop the skill they need for growth, and this extends to all people, organisations and wider stakeholders we work with, wherever we work.We feel that it is important that City & Guilds is an organisation that reflects the diversity of modern society and is an inclusive organisation that ensures that everyone is supported so that they can achieve their best.We encourage and welcome applications from members of underrepresented communities.City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email; careers@cityandguilds.com

  • Experience:Experienced
  • Type of role:Fixed-term Contract / Secondment
  • Salary:£37,500
  • Full-time or part-time:Part-time
  • Location - Country:UK
  • Location - City:Carlisle
  • Business Unit:Customer
  • Ref No: 8250
  • Closing Date: 30/04/2026