Complex Needs Practitioner

Complex Needs Practitioner

locations

Oasis House AQ

time type

Full time

posted on

Posted Yesterday

job requisition id

JR012617

Complex Needs Practitioner

Location: High Wycombe

Contract: Full-time, Permanent

Hours: 37 hours per week

Salary: £27,751.12 - £29,942.50 per annum

About Waythrough 

Make a real difference in your community 

About the Role

As a Complex Needs Practitioner (Recovery Worker), you will support individuals affected by substance misuse through person-centred interventions that empower them to reduce risk, build resilience, and achieve positive outcomes. Working across community settings and multi-agency partnerships, you will provide tailored support to people referred through health, social care, and community pathways. You will be part of a multidisciplinary team delivering high-quality psychosocial interventions within the One Recovery Buckinghamshire (ORB) service.

What You'll Do

• Manage a caseload of individuals with complex needs related to substance misuse.
• Build positive relationships with service users and their families.
• Complete assessments, care plans, psychosocial interventions, and aftercare support.
• Develop personalised, outcome-focused support plans based on individual strengths and goals.
• Identify, assess, and manage risks, including safeguarding concerns.
• Coordinate support with partner agencies to ensure timely and effective interventions.
• Advocate for service users to access health, social care, housing, and other community services.
• Promote recovery, independence, wellbeing, and harm reduction.
• Maintain accurate case records and documentation in line with GDPR and organisational policies.
• Participate in clinical case discussions and multi-agency meetings.

What We're Looking For

• Understanding of drug, alcohol, and wider health-related issues.
• Experience working with adults in addiction services, housing, social care, mental health, or related settings.
• Ability to build trusting relationships with individuals facing complex challenges.
• Strong communication, organisation, and case management skills.
• Knowledge of safeguarding, risk assessment, and person-centred support approaches.
• Commitment to helping people achieve positive, holistic outcomes and sustained recovery.
• Ability to work collaboratively within multidisciplinary and multi-agency teams.
• Passion for empowering people to make positive changes in their lives.

Please click the link to view the JD.

What We Offer

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

• Pension scheme with 4.5% employer contribution, matched up to 6.5%

• Life assurance (3× annual salary)

• Enhanced sick pay and family-friendly pay

• Birthday leave and the option to buy up to 5 extra days’ annual leave

• Professional fee reimbursement for relevant qualifications

• 24/7 online GP access and Employee Assistance Programme

• Recognition and long service awards via our

  Way to GoandAspirationsportals

• £500

  Recommend a Friendbonus

• Cycle to Work scheme and Credit Union membership

• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility 

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk 

Closing Date: