Acorns Children’s Hospice Trust are now looking for a Community Shop Manager for our Chelmsley Wood Shop to lead a team of volunteers, achieve set targets and to maintain standards. You’ll work 37.5 hours per week, including some weekend working.
About the Role
Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families. Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved. We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.
As Community Shop Manager, you will:
- Create an engaging and memorable shop floor experience that differentiates Acorns from competitors and inspires customers to support our mission.
- Lead, motivate and develop a team of volunteers and Deputy Managers to deliver excellent customer service and achieve store objectives.
- Take ownership of local decision‑making, including stock quality, pricing levels and visual merchandising, to optimise sales and customer appeal.
- Act with an entrepreneurial mindset to maximise every sales opportunity, analysing sales reports and using data and trends to drive informed commercial decisions
Click here to see inside one of our Acorns shops
About You
- Retail experience and experience of working towards targets
- Experience of leading and motivating a team
- IT skills
- Happy to work weekends
- Enjoy a role that involves significant levels of manual handling
What We Offer
- £27,885 per annum
- 37.5 hours per week
- Employee discounts from leading retailers – including the Blue Light Card
- Discounts on refurbished tech
- Eye Test discount
- Health cash plan
- Gym membership and equipment discount scheme
- Time off to volunteer
- Bike2Work scheme - save up to 42% on bikes and equipment
- Wellbeing, legal and financial support
- Generous contribution to group personal pension plan (7.5%) or continuation of current NHS pension scheme
- NHS pension scheme life assurance or Acorns group life assurance scheme
Interviews are scheduled to be held on 22 May
You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate be asked to provide two satisfactory references.
As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.
If you have any questions, please contact us at recruitment@acorns.org.uk
Find out about our culture, career development, benefits and more here: Why Work for Acorns?
Full Time
Chelmsley Wood
Retail
Thursday 14th of May 2026