Youth Options – a children and young people’s charity – runs a community café at Mansell Park Pavilion Youth Centre,
Millbrook, Southampton. Which is currently open 9am-4pm Tuesday to Saturday. Now entering its second year, the café has
established itself as a warm, welcoming destination for the local community and a vital social enterprise providing real-world
training for young people not in education, employment or training (NEET).
We are now looking for an experienced and creative café manager to lead the café three days a week, including every Saturday. The
remaining two days will be covered by a dedicated team of volunteers.
This role therefore requires someone who is comfortable lone working on-site, skilled at setting up systems and routines that enable
volunteers to run the café smoothly, and equally comfortable working closely with their line manager and the wider Youth Options
team.
Contract Type: Permanent, Part Time
The specific weekday pattern is flexible and will be agreed with the successful candidate. This is transition into a new working model and there may be requirement for 5 days a week whilst the volunteers are recruited. The remaining two days of café operation will be managed by volunteers and bank staff. Some flexibility may be required for occasional events or cover.
Location: Millbrook, Southampton
Hours: 24 hours, 3 days a week, including Saturdays.
Reports to: Head of Targeted Support
Starting Salary: £26,910 to £27,300 pro rata
About You
You will have experience in –
Experience of management.
Experience of POS systems including programming.
Comfortable lone working on-site while operating within clear management structures, and open to working closely with and taking direction from a line manager.
Strong organisational skills with the ability to set up systems and processes that others (including volunteers) can follow reliably.
Experience of recruiting, training and supporting volunteers or a team.
Creative and outward-looking, with ideas for events and partnerships that can grow the café’s reach and impact.
Financial experience including experience in cash handling and budget management.
Friendly, approachable and able to work with a wide range of people and organisations, with excellent customer service skills.
Comfort and confidence working with young people who may have a criminal record, be NEET, or present with challenging needs and behaviours.
Ability to provide patient, constructive training and mentoring to young people in a supportive and non-judgemental way.
Affinity with the vision and mission of Youth Options to support children and young people to lead better lives.
Availability to work every Saturday as part of a three-day working week.
How to Apply
Download the recruitment pack here and then the application form below. In you need any help with your application or have any questions, then contact us at
admin@youthoptions.org.uk.We are committed to safeguarding and all posts are subject to an Enhanced DBS Check.
Youth Options strives to be a diverse and inclusive organisation for our staff and those we support. Should you need any adjustments, at either application or interview, please contact us.