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Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
Deliver the highest possible standard of customer service
Ensure the facility runs in accordance with guidance and training given.
Ensure that the level of cleanliness and hygiene within the facility meets the high standards expected by High Life Highland.
Attend training and attend meetings as requested by management.
Ensure that the Company’s Health and Safety Policy is adhered to at all times
Ensure any health and safety checks are completed as required.
Ensure that all equipment is maintained in good working order and operated safely at all times and any damaged equipment, area or building fabric is reported immediately.
Assist with the delivery of the High Life Highland Role Model Behaviours Document
Pursue continuous professional development and contribute to the continuous improvement of High Life Highland as a whole.
Attend and undertake any training online or in person.
Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
Undertake all tasks in accordance with High Life Highland policies and procedures, including General Data Protection Regulations, health and safety procedures, relevant checks, reporting any concerns to management to ensure corrective action is taken.
Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
*** A Disclosure Scotland PVG check is not required for this post ***
High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.
High Life Highland (HLH) is committed to the protection and safeguarding of vulnerable groups, including children and protected adults and believes that they should never experience any kind of abuse. It has a responsibility to promote the welfare of those in vulnerable groups and to keep them safe and to practice in a way that protects them. HLH expects all those with whom the Charity engages to share this position. Where applicable, new positions will be subject to the appropriate level of Disclosure Scotland checking; identity checks (address, date of birth), employment/experience history, two references (one of which must be most recent employer, where appropriate), qualifications, Right to Work in the UK (where applicable). The above will apply to anyone working on behalf of HLH (paid or unpaid) including all board directors, staff, workers, volunteers, agency staff and students.