Reports to: Head of Visitor Services
Salary: £13.45 per hour during training, £14.14 per hour after six training shifts
Contract: Permanent (subject to a three-month probationary period)
Deadline: Tuesday 9 June, 9am
Interviews: w/c 15 June
Purpose of role
Duty Managers are responsible for ensuring the smooth running of all Front of House operations, placing visitors at the heart of the venue experience. This includes overseeing audience management, health and safety, housekeeping, security, and the comfort of all public areas.
Casual Duty Managers provide cover for contracted staff during holidays or sickness. We require flexible staff who can respond – sometimes at short notice – to ensure the building is covered during all opening hours.
A standard Front of House shift is between 7 and 8 hours. A rota is in place to ensure consistent cover. The ability to work early mornings, late evenings and weekends is essential.
Fire Marshal training is mandatory for this role and will be provided by Chapter. Holding a First Aid at Work certificate is highly desirable. This is also a key-holder and out of hours on call position.