Job Description: Casual Bar Assistant

Department: Catering

Reporting to: Bar Supervisor

Main Purpose:

• To deliver an efficient, friendly, quality service to our customers and to meet the catering needs of the College

Key areas:

• To assist with maintaining standards within the Conference and Catering departments

Ensure that customers experience high levels of service

Uniform and standards of appearance are followed correctly with good personal hygiene

Following financial regulations

Abide by the licensing conditions of the premises

• Maintaining a safe working environment for self and colleagues

Participate in team meetings and maintain effective and meaningful communication with management and colleagues

Maintain record of any complaints so that we can avoid these in future

• To ensure all areas are clean and tidy

• Complete daily cleaning tasks and follow opening and closing procedures

• Ensure all bar products are neatly displayed and topped up when necessary

• To have good product knowledge and to offer customer advice

Display appropriate point of sale and merchandising

• Be proactive in finding ways of reducing the carbon footprint of catering

Health and Safety:

All staff members are expected to observe all health and safety at work regulations as set out by Homerton College in accordance with its statutory obligations

Ensure food safety procedures are adhered to

• Follow fire safety procedures

• Follow COSHH procedures

Reporting of all accidents and near misses

• Safe use of machinery and equipment to minimise any risk of injury

• To promote good housekeeping and ensure public toilets are kept clean and fit for use and are monitored daily by the outlet team

Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work

Report any unsafe practices or broken machinery/equipment to the management team, so that remedial action can be taken immediately

Personal Specification

Essential:

• Experience of working in a fast-paced professional hospitality environment.

• Work in a positive, respectful and professional manner

• A passion for delivering excellent customer service

• The ability to follow instructions from the Senior supervisors

• A willingness to adopt a flexible approach to working including evenings and weekends.

• Good communication skills

Excellent attendance and time keeping skills

Desirable:

Experience of working in a similar college environment

• Knowledge of an epos till system

• Working experience in a bar environment