Business Services Manager
About Us
We are proud to hold the Investors in People Gold accreditation and to be recognised by The Sunday Times as one of the Best Places to Work. This reflects our commitment to fostering an environment where both emerging and experienced talent can continuously learn, develop, and grow.
The Role
Are you a Chartered Qualified (ICAS, ACA or ACCA) Accounting Professional looking to take the next step in your career?
We are seeking an ambitious and technically skilled Business Services Manager to join our dynamic team based in Penrith. This is a fantastic opportunity for those eager to develop and progress to a Senior Manager position.
As a Business Services Manager, you will be responsible for managing a diverse portfolio of clients, ranging from basic to large and complex assignments. Your main goal will be to ensure that our clients receive exceptional service whilst also focusing on team collaboration, performance and engagement.
If you are passionate about delivering excellence and ready to advance in your career, we would love to hear from you!
The main elements of this role will include:
- Taking ownership for a portfolio of basic / large / complex Business Services clients
- Being responsible for the completion and submission of financial statements, business taxation and personal taxation for all clients within your portfolio by the required deadlines
- Overseeing and providing technical support to Business Services Assistants and Seniors. You will also be responsible for completing line management duties (1-1s, Annual and Quarterly Goal Setting Meetings, Student Review Meetings etc)
- Resolving more complex queries relating to assignments and liaising directly with our clients
- Reviewing assignments which have been prepared by Business Services Assistants and Seniors to ensure they comply with our requirements and are ready for client review
- Attending and contributing to client meetings as required by the Business Services Partner
- Forming good and professional relationships with clients, creating an environment whereby clients feel happy to refer their contacts to Armstrong Watson
- Building your own network of professional contacts, which will hopefully result in generating new business
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to be / have:
- A Full UK Driving Licence
- Either ICAS, ACA or ACCA qualified
- Experience of working in an accounting capacity at an Accountancy Practice
- Ambitious, and keen to drive the team forward
- Comfortable working in a fast-paced environment
- A dedicated team player, and willing to assist colleagues in the team where possible
- Able to prioritise workloads under strict deadlines and work well under pressure
- Able to use initiative and have great organisation / problem solving skills
- Keen to become part of a dynamic team
The Benefits
- Smart Working Policy, giving you the ability to balance home and remote working
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Paid professional membership fees
When you're with us... we're with you.