Business Operations Manager
Employee assistant (counselling)
Cycle to work scheme
Mindful employer plus
Occupational health
30 days holiday
Occupational health
Flexi time
Salary £46,822 per annum (plus £4,000 London weighting if applicable)
Location Agile with London or Leeds office base
This is a Permanent, Full Time vacancy that will close in 11 days at 23:59 BST.
The vacancy
Help shape the future of improvement in health and care
We are looking for an experienced Business Operations Manager to join our team and play a pivotal role in ensuring that Q's planning, governance, financial management and operational systems support the successful delivery of our ambitious strategy.
This is an exciting opportunity for a highly organised and collaborative professional who enjoys turning strategy into action, improving systems and processes, and working closely with senior leaders to drive organisational performance.
The role
As Business Operations Manager, you will be at the heart of Q's operational delivery. Working closely with the Managing Director, Deputy Director and colleagues across the NHS Alliance, you will ensure robust planning, governance, financial oversight and performance management arrangements are in place.
You will coordinate annual and quarterly planning cycles, oversee governance processes, support strategic decision-making through high-quality reporting, and lead the development and monitoring of budgets and forecasts. You will also help strengthen organisational effectiveness by improving systems, managing operational risks, overseeing supplier and contract activity, and embedding continuous improvement across the team.
What you'll be doing
Key responsibilities include:
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Leading Q's annual planning and quarterly review processes.
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Coordinating governance arrangements and supporting leadership and advisory group meetings.
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Managing budget planning, forecasting and financial reporting.
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Overseeing contracts, suppliers and procurement processes.
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Supporting effective use of operational systems including CRM, SharePoint and project management tools.
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Managing operational risk processes and business continuity activities.
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Monitoring performance against agreed objectives, KPIs and delivery milestones.
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Driving improvements in ways of working, systems and organisational effectiveness.
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Embedding equality, diversity and inclusion throughout all aspects of your work.
About you
We're looking for someone who brings:
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Significant experience of financial management, budgeting and forecasting within a complex organisation.
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Strong experience of translating financial and operational information into clear insights for decision-makers.
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Experience supporting governance, risk management and compliance processes.
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Proven project management and organisational skills, with the ability to coordinate multiple priorities and stakeholders.
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A track record of improving processes, systems and operational delivery.
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Excellent communication, relationship-building and stakeholder management skills.
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Strong working knowledge of Microsoft 365 applications, Teams, SharePoint and CRM systems.
To apply
You'll join a supportive and purpose-driven team, where your expertise will directly contribute to strengthening how Q delivers its impact across the health and care system
If you're an experienced operations professional with strong financial management expertise and a passion for enabling meaningful change, we'd love to hear from you.
Join us and help create the conditions for better health and care improvement across the UK and Ireland.
Please download the job description found at the end of this page and click apply to complete the application form. Please note we do not accept CVs.
For an informal discussion about the post and the NHS Alliance before applying please contact Stacey Lally at Stacey.lally@thenhsalliance.org
Application deadline: 11th August 2026, 11:59pm (please note, we reserve the right to close this vacancy early should a high number of suitable applications be received)
Interview date: 19th August 2026
Unfortunately, we are currently unable to offer visa sponsorship for this role. Applicants must therefore have a valid right to work in the UK, which will be required at the point of offer.
About us
The NHS Alliance is committed to promoting a diverse and inclusive environment for our staff. A place where we can all be ourselves and succeed on merit. We offer a range of inclusive employment policies including family friendly policies and flexible working and we have range of channels to support staff from different backgrounds including our fantastic staff EDI networks and trade unions.
The NHS Alliance is committed to being a flexible employer. We understand the value and benefit to our employees being able to work flexibly and our agile working principles are designed to empower our people to work with optimal flexibility and minimal constraints to enable them to fulfil their potential at work whilst balancing home life and health and wellbeing.
You will receive an excellent benefits package, including 30 days annual leave (plus bank holidays), options to buy or sell additional leave, continuous professional development, salary sacrifice schemes including our pension scheme, cycle to work and green car schemes, time off for volunteering and much more.
Benefits
Employee assistant (counselling)
Cycle to work scheme
Mindful employer plus
Occupational health
30 days holiday
Flexi time
Season ticket loan
Eye tests/ flu jabs
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Published
3 days agoClosing
in 11 days{Expiry}