Business Analyst BA April 26

Vacancy Type

Permanent

Contract length

Permanent

Is hybrid working available?

Yes

If hybrid how many days on site minimum?

3 days during probation, 2 days once passed probation

Location

Bloomsbury, London (Hybrid)

Salary

£41,723

Application Deadline

Monday, May 11, 2026

Job Profile

Job Profile document

Role Summary

About the role

This Business Analyst role sits at the centre of the British Museum’s technology change agenda. Working within

Information Services, you’ll act as an internal consultant, helping teams turn complex organisational challenges into clear, well‑designed technology solutions.

You’ll work across a broad range of projects, shaping interventions that may include business process redesign, platform configuration, system integrations, or the introduction of new technologies. A key aspect of the role is ensuring solutions are practical, value‑driven, and aligned with the Museum’s enterprise architecture and long‑term digital direction.

About you

You’re an analytical thinker who enjoys untangling complexity and bringing structure to uncertainty. You’re confident engaging with stakeholders at all layers of the organisation, asking thoughtful questions, and challenging assumptions to reach evidence-based conclusions.

You communicate clearly, document rigorously, and take pride in seeing your analysis directly influence decisions and delivery. You thrive in collaborative, mission‑driven environments and are motivated by working on meaningful change rather than purely theoretical analysis.

Key areas of responsibility

• Lead discovery and analysis to understand business problems, risks, and opportunities, producing clear findings and recommendations
• Elicit, analyse, and manage requirements throughout delivery to ensure solutions meet business needs and realise benefits
• Shape solution options with technical teams, translating business needs into workable, secure, and sustainable designs
• Map current and future states using process maps, operating models, and other diagramming techniques to support clarity, alignment, and decision‑making
• Act as the link between business and technical stakeholders, ensuring shared understanding and alignment with enterprise architecture
• Support continuous improvement of Business Analysis practices, contributing to standards and ways of working

Benefits

At the British Museum, we believe our people are at the heart of everything we do. That's why we've designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found

here,but we’ve outlined some highlights below:

• Free exhibition entryfor you and guests, exclusive private views, ICOM and reciprocal museum access.
• 25 days’ annual leaveplus bank holidays and 2.5 privilege days (and +5 days after 10 years).
• Discountsat onsite catering, Museum shops and local Bloomsbury partners.
• Social and wellbeingperks including Staff parties, social clubs, CSSC sports and leisure, and support from the Civil Service Retirement Fellowship.
• Peer support and allyshipwith five diversity networks for community.
• Learning and developmentthrough courses, mentoring and Athena as well as support for professional qualifications.
• Employee Assistance Programmeavailable 24/7 for counselling, wellbeing support and more.
• Eyecare vouchersfor VDU tests and contributions toward glasses.
• Enhanced parental leaveincluding maternity, paternity, adoption and shared parental leave.
• Support for carersthrough Employers for Carers.
• Civil Service Pension Schemewith a secure, inflation‑linked defined benefit.
• Interest‑free loansincluding season ticket, rental deposit and bicycle loans.

Values

• Care Deeply
• Embrace the Unknown
• Spark Curiosity
• Value Many Voices

Additional information

bmrecruit@britishmuseum.org.

*Unfortunately, for this role we are unable to offer Sponsorship to applicants*