Bistro Service Assistant
About Us
We are proud to hold the Investors in People Gold accreditation and to be recognised by The Sunday Times as one of the Best Places to Work. This reflects our commitment to fostering an environment where both emerging and experienced talent can continuously learn, develop, and grow.
The Role
We are now recruiting for a Bistro Service Assistant to join our Head Office in Carlisle.
The hours of work are Monday to Tuesday, 09:00 - 17:00, with a 30 minutes unpaid lunchbreak inclusive on each of the 2 working days. This equates to 15 hours per week.
The main elements of this role will include:
- Taking food and drink orders from colleagues and the general public
- Serving meals, snacks and drinks as required whilst delivering outstanding customer service
- Handling transactions from and using the AW Bistro App
- Having good knowledge of the menu items, making recommendations where necessary, and answering customer queries confidently
- Ensuring the Bistro is clean and tidy at all times
- Restocking items within the Bistro as necessary throughout the day
- Adhering to relevant food hygiene and health and safety regulations at all times
- Performing additional duties as requested by the Head of Operations as and when required
Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy.
Please note that we will not be accepting candidates from agency suppliers in connection with this vacancy.
The Candidate
In order to fulfil the responsibilities of the position, we would like candidates to have:
- Exemplary communication skills, both written and verbal
- Experience of delivering first-class customer service to the general public
- Previous experience of working in the hospitality sector
- A good understanding of food hygiene and health and safety regulations
- Basic IT skills, and be confident when using technology (such as appliances, ordering apps, and tills)
- Excellent organisation and prioritisation skills
- A friendly manner when liaising with any colleague / visitor / client and ensuring they are made to feel comfortable when visiting Armstrong Watson premises
The Benefits
- Smart Working Policy, giving you the ability to balance home and remote working
- Employee Assistance Programme (24/7 confidential support for wellbeing and health)
- Paid flu jabs and eye tests
- Introductory Commission Scheme (financial reward if you refer a new client)
- Paid professional membership fees
When you're with us... we're with you.