Administrator / Medical Secretary - England South

Based at a hub in England, remote and hybrid working patterns available.

Status:         Fixed Term for 12 months

Salary:         Band 4, £27,484 - £30,160, per annum, dependent on experience

Hours:         Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30

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About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century, we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD) resulting from military service. We have teams across the UK providing online and in-person treatment and support, depending on the individual’s needs and circumstances of those who need us.

About the role:

Join Combat Stress as an Administrator and play a vital role in supporting clinical services that make a real difference to veterans across England, Scotland, and Northern Ireland. In this dynamic position, you will provide comprehensive administrative support across a range of service areas, including outpatient services, medical secretarial duties, and clinical hub operations. You will take responsibility for coordinating psychiatry services, including managing assessment appointments, waiting lists, clinician diaries, and schedules for psychiatrists across the organisation. Working collaboratively within the Services Directorate, you will support clinicians delivering essential treatment, contribute to improving processes that enhance efficiency and quality, and ensure a professional, confidential, and highly organised administrative service. This is an excellent opportunity to be part of a dedicated team while also supporting the wider clinical service management function.

This role is subject to a DBS check.

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

• Competitive stakeholder pension scheme - contributions matched up to 11% of salary

• Discount shopping vouchers

• Access to the Employee Assistance Programme

• Flexible working

• Access to Blue Light Card scheme

• Death in Service Scheme

How to apply:

Thank you for your interest in working for Combat Stress.

If your application is shortlisted, one of the team will contact you shortly after the closing date to let you know the next steps.

Please be aware that due to the high volume of applications we receive, we are unable to respond to all applicants. If you do not hear from the team within 3 weeks of the closing date, we will not be taking your application further on this occasion.

We will keep your details for up to 6 months after the vacancy has been successfully filed. Please feel free to contact us if you no longer wish us to hold your details.

Once again, thank you for your interest in working at Combat Stress.

To apply, send an up to date CV and covering letter to recruitmentsouth@combatstress.org.uk 

If you have been informed about the role by a current employee, please state this and the employees name in your covering letter.

For further information about the role please contact recruitmentsouth@combatstress.org.uk 

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

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Closing date:         27 April 2026

Interview date:         TBC 

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants

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Recruitment Privacy Notice

Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us at HR@CombatStress.org.uk.

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfill legal or statutory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.

We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.

Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.

To read Combat Stress’ Privacy Policy please see our website www.combatstress.org.uk.