Head of Services - Scotland & Northern Ireland

Hybrid with regular travel across Scotland, Northern Ireland and occasionally beyond.

Status: Permanent

Salary: Band 8b, £65,241 - £75,441, per annum, dependent on experience, plus 5% Scotland Fringe Allowance

Hours: Full-time, 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.

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About Us:

Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.

About the role:

To provide the highest quality strategic and operational leadership of Combat Stress in Scotland and Northern Ireland. The post holder will be the senior manager responsible for representing and promoting Combat Stress across both regions, building positive and productive relationships with statutory and third sector colleagues.

The Head of Services will be an experienced and forward thinking registered health or social care professional providing inclusive, compassionate and inspirational leadership.

The role will be accountable for:
• Supporting strategic alignment with all national initiatives.
• Meeting and ideally exceeding requirements of each Regulatory Body.
• Ensuring the highest quality performance in all areas of service activity.
• Nurturing a culture of continuous improvement, active learning and development.
• Informing and improving collaborative service design and delivery.
• Ensuring high levels of co-production.

The successful candidate will hold a current healthcare professional registration with the NMC, HCPC, SWE or GMC. You will be expected to have significant and recent experience of the core elements of management practice, including:
• budget management.
• recruitment and retention.
• performance and quality improvement.
• line management and supervision of staff.

You will of course continue to be responsible for ensuring these aspects are of the highest quality when delivered by others.

This role is subject to a PVG check.

As a healthcare environment, and for the health and wellbeing of our staff, veterans and visitors, we encourage everyone at Combat Stress especially professionals that are veteran facing to take up the offer to be fully vaccinated against Covid-19

What we offer:

You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.

Benefits:

• 30 days annual leave plus bank holidays and an additional increase to 33 days annual leave upon 10 years continuous service, plus bank holidays.

• Competitive stakeholder pension scheme - contributions matched up to 11% of salary

• Discount shopping vouchers

• Access to the Employee Assistance Programme

• Flexible working

• Access to Blue Light Card scheme

• Death in Service Scheme

Plus many more.

How to apply:

To apply, send an up to date CV and covering letter to recruitmentnorth@combatstress.org.uk

If you have been informed about the role by a current employee, please state this and the employees name in your covering letter.

For further information about the role please contact recruitmentnorth@combatstress.org.uk

Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.

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Closing date: 12 October 2025

Interview date: TBC

Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants

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Recruitment Privacy Notice

Combat Stress is the data controller for the information you provide during the recruitment process unless otherwise stated. If you have any queries about the process or how we handle your information, please contact us at HR@CombatStress.org.uk.

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfill legal or statutory requirements if necessary.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by our data processors whether the information is in electronic or physical format.

We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for. You do not have to provide what we ask for, but it might affect your application if you don’t.

We do not collect more information than we need to fulfill our recruitment process and will not retain it for longer than is necessary.

Applications sent speculatively will be retained for a maximum period of six months, unless you contact us and ask us to delete your application sooner.

To read Combat Stress’ Privacy Policy please see our website www.combatstress.org.uk.

COMBAT STRESS

1 role available

Head of Services - Scotland & Northern Ireland