Administrator

27,203.00 GBP annually

Location Davidson Building Swan Street Gateshead Tyne & Wear NE8 1BG United Kingdom

This job ends on 11 May 2026

Are you an organised, calm, and people-focused administrator who enjoys supporting services that make a real difference?

We’re looking for an Administrator to join our CEDA Debt Service, providing high-quality administrative support to advisers, managers, and clients. You’ll play a key role in keeping the service running smoothly, acting as a first point of contact for clients and supporting case management and service delivery.

What you'll be doing

• Support advisers with referrals, appointments, case records, and reporting

• Act as a first point of contact for clients by phone and email

• Manage enquiries, triage queries, and support appointment demand

• Maintain accurate records in line with funding and quality requirements

• Provide reception cover and general office administration

What we're looking for

• Recent experience in an administrative or customer-facing role

• Strong IT and organisational skills with great attention to detail

• Confidence communicating with clients, including in challenging situations

• A commitment to confidentiality, quality, and our values

If you’re a reliable administrator who wants to support a service that helps people through financial difficulty, we’d love to hear from you.

Administrator Role profile- CEDA April 2026.pdf