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Closing Date:

14 August 2026

Closing Date:

14 August 2026

Annually:£24,479 - £25,064 per annum plus home working allowance £220 per annum
Region:East Midlands
Location:Leicester - National Training Centre
Department:Professional Learning Services
Vacancy Type:Fixed Term
Working hours per week:35
Duration of Fixed Term:3 Years
Closing Date:14 August 2026

Administrator

Salary: £24,479 - £25,064

Location: Leicester/Hybrid

Department: Professional Learning Services

Fixed Term: 3 Years

Working hours per week: 35

Closing Date: 14/07/2026

Every childhood is worth fighting for. This is our belief. It drives us. And it's the reason our Children's Services team push themselves to transform the lives of children and families – in person, in service centres nationwide, and through the knowledge they share. Join us as an Administrator and make a contribution that means everything.

Key responsibilities include:

To manage the input of accurate data into the database with strong attention to detail to ensure information is both correct and updated regularly, to provide and prepare information as and when requested, following NSPCC policies and procedures

To ensure that all travel and accommodation is booked in line with the NSPCC travel policy and that it falls within the specified budget.

To provide a professional point of contact for telephone and e-mail, answering and filtering calls efficiently

To carry out administrative tasks, including reprographics, amending materials, PowerPoint presentations, record keeping, and handling correspondence, ensuring a high attention to detail with content and financials.

What do I need to be able to demonstrate to carry out the role of Administrator?

Highly organised with high levels of accuracy and strong attention to detail, with a proven ability to provide an effective support service. Tasks must be carried out following the agreed standards and procedures within the deadlines set.

Experience of Microsoft Office packages including Excel, PowerPoint and Outlook. Skills at a suitable level to produce documents.

Evidence of strong and effective communication skills and competent written skills demonstrating a high professionalism and accuracy.

Have customer service experience within an administrative environment and having the commitment to provide clear advice and give accurate information whilst seeking ways to improve service standards.

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

If you are interested in applying for this role, we encourage you to apply early. To help us manage the process we may close the vacancy before the advertised closing date should we receive a strong response to the role.

Do you still have questions about the role?

For an informal discussion about the role, please contact Samantha Belson – Samantha.janebelson@nspcc.org.uk

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying.  We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria.  Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal

#LI-RW1

In keeping with our values and our policies, if any individuals who are regrettably at risk of redundancy apply for a role and meet the minimum essential criteria they will be given priority consideration. We hope that you understand our position on this and that this will not discourage from applying. We cannot predict who, internally, will apply for a role, or whether they will meet the minimum essential criteria. Where no at-risk candidates meet the minimum essential criteria, all applications will be considered as normal.

Supporting Documents

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.

NSPCC is that the NSPCC highly embraces,

encourages and promotes diversity and

inclusiveness of staff.

Siobhan Walters / Children's Services

Connect with a cause that needs you!

Administrator