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Closing Date:

20 October 2025

Closing Date:

20 October 2025

Annually:Base salary £28, 337 - £31, 485 plus London Location allowance of £3,366 per annum
Region:London and South East
Location:London - Weston House
Department:Data & Analytics Hub
Vacancy Type:Fixed Term
Working hours per week:35
Duration of Fixed Term:12 months
Closing Date:20 October 2025

Are you looking for a role within an organisation where the work you do makes a real difference to people's lives?

Every childhood is worth fighting for. This is our belief. It drives us. Join us as a Raiser's Edge Support Officer, and help us make a contribution that makes a difference.

NSPCC are embarking on an ambitious Supporter-Centricity programme that seeks to ensure our supporters are heard, valued and their expectations are exceeded. We want supporters to feel more deeply connected to the NSPCC's mission and ultimately, to support us in new ways.

The Supporter Data Operations team is a team of 15 people supporting the organisation in using data to support a broad fundraising portfolio. It's a friendly team that covers a range of operational data roles and a great place to learn and contribute to the aims of the NSPCC, join us a Raiser's Edge Support Officer.

Are you someone with experience of using Raiser's Edge? If so join us and be part of team that makes a difference with a role works with stakeholders across Income Generation, Tech, and the Supporter Centricity programme.

In this role you will

Provide a high level of support to users
Work with stakeholders to ensure that business processes are documented
Provide support the data migratin by cleansing data, creating queries and conducting data analysis

You will have

Extensive experience of using Raiser's Edge
Experience of supporting Raiser's edge users and fundraisers
Experience of data cleansing and data analytics

Join us and you'll become part of a team that cares about the work they do and the people they work with. You'll discover opportunities to grow, along with challenges and a shared purpose that'll bring the best out in you. And you'll get to find your own way to make a difference that means more, and that impacts millions of young lives.

Supporting Documents

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

At the NSPCC we are on a journey to becoming a trauma-informed organisation for the children, young people and families that we work with, as well as our staff and volunteers. To be trauma-informed is one of the guiding principles that shape and guide our 2021-2031 Strategy. This means understanding the nature of adversity, trauma, and resilience so that we can work towards reducing and preventing further harm and promoting recovery and healing. Coming to work at the NSPCC will provide the opportunity for you to join us in our commitment to becoming a trauma-informed organisation.

NSPCC is that the NSPCC highly embraces,

encourages and promotes diversity and

inclusiveness of staff.

Siobhan Walters / Children's Services

THE NATIONAL SOCIETY FOR THE PREVENTION OF CRUELTY TO CHILDREN

1 role available