Head Office
Administration Team Leader
Administration Team LeaderWolverhampton Hospital | Administration | Fixed-Term Contract | Full TimeCompetitive Salary, depending on experience37.5 hours per week
Nuffield Health is Britain’s largest not-for-profit healthcare organisation. Join us as an Administration Team Leader at our Wolverhampton Hospital and play your part in building a healthier nation.
The Administration Team Leader role oversees and is accountable for the Inpatient Bookings, Medical Records and Medical Secretary teams, in a busy, ever-changing environment. The successful applicant will be ready to take on a challenge and be enthusiastic to be part of a team driven to meet daily deadlines.
As our Administration Team Leader, you will:
Lead the Inpatient Bookings, Medical Records and Medical Secretary teams in order to deliver outstanding customer service for both patients and consultants
Support the Inpatient Bookings team to achieve effective and efficient processes, ensuring bookings are made in a timely manner with clear communication and a prominent focus on patient experience
Provide administrative assistance to ensure smooth daily operations within your teams
Ensure compliance with relevant governance including GDPR
Oversee recruitment, training, induction and people management within your teams
Ongoing review of processes, inline with colleagues, to ensure efficient and effective ways of working
Adhere to daily, weekly and monthly deadlines while maintaining high standards
Oversight of pathways and processes to enable clear reporting to the Director of Operations
To succeed as an Administration Team Leader you will need:
Ability to adapt to complex and changing processes
Highly organised with an excellent attention to detail
Ability to manage multiple demands, working to tight deadlines in a pressurised environment
Ability to manage, motivate, support and organise staff
GCSE English and Maths or equivalent qualification, with strong IT skills
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Nuffield Health Wolverhampton Hospital
We provide a comprehensive range of medical and surgical services using advanced equipment and facilities. Our highly skilled and caring staff create a relaxed environment to support patients’ wellbeing and recovery. Set in beautiful grounds within easy reach of all major roads and bus routes. We offer a special focus in the areas of orthopaedics, cosmetic surgery, ophthalmology, oncology and diagnostics.
Join Nuffield Health and create the future you want, today.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
Cycle to Work Scheme
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.