Senior ICT Support Engineer
Full-Time, Fixed Term
January 2026

Job Specification

We  are  seeking  a  pro-active  and  energetic  ICT  professional  to  support  the  School’s  ICT  provision.  The
successful  candidate  will  have  strong  interpersonal  skills,  excellent  technical  knowledge,  and  proven
problem-solving ability, ensuring the delivery of a reliable, secure and forward-looking ICT service across the
School.

The  salary  will  be  £35,000  to  £38,000  dependent  on  experience,  with  a  generous  pension  and  benefits
package.

CURRENT IT DEPARTMENT STAFFING

Head of Commercial Operations & Communications
ICT Manager

Job Role and Responsibilities

Reporting to the ICT Manager, the Senior ICT Support Engineer will be responsible for:

•  All aspects of ICT facilities provision, including curricular, administrative and financial services

needs.

•  Ensuring the ICT Department provides an efficient and effective service to all users.
•  Providing day-to-day ICT support to pupils and staff.
•
•  Liaising with external ICT support partners and suppliers.

Investigating, recommending and implementing future ICT developments.

Key Tasks will include:

•  Responding to Helpdesk requests.
•  Providing technical support for all end users.
•  Managing both on premise and cloud environments.
•  Managing user accounts, onboarding and leavers.
•  Maintaining asset and licence registers.
•  Managing print services, namely PaperCut.
•  Managing Apple devices using Apple School Manager and Jamf School.
•  Liaising with external ICT providers regarding infrastructure, cyber security and disaster recovery.

Infrastructure and Networking

•  Maintaining and supporting wired and wireless networks.
•  Having a strong understanding of VLANs and physical network topologies.
•  Configuring and supporting Fortigate firewalls.
•  Support switching, routing and TCP/IP networking.
•  Supporting VoIP / IP telephony systems.

Systems and Security

•  Ensuring compliance with data protection regulations.
•  Ensuring secure remote access solutions are in place.
•  Maintaining backup and disaster recovery systems.
•  Keeping knowledge up-to-date of emerging cyber security threats.

Audio Visual

•  Supporting and maintaining classroom AV equipment and smartboards.

Training and Development

•  Providing ICT guidance and training to staff where required.
•  Undertaking ongoing CPD to keep skills up to date.

APPLICATION PROCEDURE

The  application  form  can  be  found  on  our  website  here  and  must  be  submitted  to  recruitment@st-
columbas.org  by 12 noon on Monday 26th January 2026.    Interviews will take place week commencing
Monday 2nd February.

For  further  information  about  this  post  please  contact  Jill  Glen,  Head  of  Commercial  Operations  &
Communications on 01505 872238.

Senior ICT Support Engineer
Person Specification

Qualifications

Essential
•  Degree or equivalent relevant

Desired

qualification.
CCNA or higher networking
certification (or equivalent
experience).

Experience

•  Minimum of 3 years’

•  Experience managing

Apple devices.

•  Experience with print

management solutions.

experience providing desktop
and network support in a
multi-user environment.
•  Strong understanding of

Active Directory
•  Experience managing

Windows environments.
•  Experience with Microsoft

365.

Skills

•  Excellent troubleshooting and

•  Experience with FortiGates

problem-solving skills.
•  Strong understanding of

networking, VLANs, firewalls
and WiFi.

•  Knowledge of firewalls
•  Knowledge of VoIP systems.
•  Strong documentation and
communication skills.

Personal
competencies
and qualities

•  Strong organisational and

time management skills.
•  Ability to work independently

and as part of a team.

•  Willingness to work

occasional evenings or
weekends.

•  Eligible to work in the UK.
•  Member of PVG Scheme or

equivalent.

Assessment Method
•  Production of
certificates.

•  Application Form
•

Interview

•  Application Form
•

Interview

•  Passport
•  Application Form
•
Interview
•  References

Graduate IT Support Engineer - 1st Line 25/26 AS20

• Application Deadline
• Tuesday, January 27, 2026
• Location
• Abingdon Foundation
• Category
• Support
  (ICT)
• Vacancy Type
• Full Time
• Salary Range
• The annual salary for this role on a full time basis is £27,035 to £30,049 per annum
• Role Summary

• Abingdon School is seeking an inquisitive and motivated IT Support Engineer to join our team. As a 1st Line Support Engineer you will be responsible for overseeing the day-to-day operations of our Foundation IT Service Desk across all sites: Abingdon School, Abingdon Prep School and Tilsley Park.

  Working in a busy and varied IT Support environment you will be responsible for providing high quality 1st Line Support to pupils, staff, parents and visitors either remotely or in person across the Abingdon Foundation. The postholder will be responsible for managing the IT Helpdesk and provide helpful and welcoming first line IT support. This will include providing technical assistance as well as logging and routing calls to other technical support colleagues. This will also involve supporting the recording of IT assets, the purchase of IT equipment and consumables and be involved in other IT projects as required, depending on skills and experience.

  To be successful in this role, you will need to have an interest in technology, as well as excellent organisational and communication skills. You should be able to work well under pressure, manage multiple tasks and priorities, and be comfortable working with a variety of stakeholders.

  We recognise the value of a diverse and inclusive workplace and are committed to equality of opportunity for all staff and job applicants. We aim to ensure that our staffing at all levels and in all roles is diverse and we welcome applications from all backgrounds and all sections of the community.

  The role attracts a competitive salary and an excellent range of benefits including a generous contributory pension scheme (14.1% employer contribution), private healthcare insurance and 25% remission on school fees.

• Specific Application Requirements
• Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check.
• Job Profile
• Job Profile document
  
  

Job Reference:000642

Salary:£33,666 - £39,187 per annum depending on experience

Closing Date:26/01/2026

Department:Corporate Services

Location:The Old Police House - Hyde Park - London

Contract Type:Permanent

Hours Per Week:36

Contract Length:Permanent

Job Description

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are currently undertaking a group wide digital transformation. We have a cloud first strategy (Azure) and are looking to further leverage Microsoft technologies to support operational efficiencies and our exciting growth plans.

We are now looking for a 2^nd Line Support Engineer* to join us on a full-time, permanent basis.

*Actual role title IT Technical Support Engineer

The Benefits

• Salary of £33,666 - £39,187 per annum depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

You’ll have the chance to work in the stunning Hyde Park, one of the most iconic and historically rich locations in London while directly contributing to the preservation and enhancement of some of the UK's most visited and cherished public spaces.

So, if you want to make a tangible difference while enjoying a fulfilling and rewarding career, we want to hear from you!

The Role

You will be responsible for the 2nd line, desktop support, for numerous sites across our park locations. You will be working on the support and resolution of broad ranging issues across our hardware, software and network technologies. The environment is very much Microsoft/Windows based, so Office 365, Outlook & Exchange, Active Directory, Endpoint, etc.

There’s a lot going on, with plenty of opportunity to gain in-depth technical experience. You would receive continuous training and development, to enable you to progress your skills and your career - lots of opportunity to learn!

The role will also see you contribute to several key IT projects including our Windows 11 rollout, ongoing cloud migration, and our Cyber Security program.

About You

To be considered as our 2nd Line Support Engineer, you will need:

• Significant experience of 2nd line/ desktop support
• Experience of supporting Microsoft packages (MS Office 365, Endpoint, Exchange, Windows 10 & 11)
• Strong LAN/WAN and Active Directory
• Degree in IT
• The ability to work well under pressure to strict deadlines
• Excellent communication skills and a confident telephone manner
• Hold a full UK driving license

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a 2^nd Line Support Engineer, please apply via the button sh...

IT Support Volunteer
Role description

Volunteer Role Title:

IT Support Volunteer

Reporting to:

Office Administrator

Hours:

12 hours - Part-time

Location:

Based in Unit 3, Vincent House, 2e Nags Head Road,
Ponders End, EN3 7FN.

About the role
Key Functions
What will you do?

•  Office 365 Management: Administer and manage the organisation’s

Microsoft 365 accounts, including the creation of new accounts, managing

access, and troubleshooting any issues that arise.

•  Technical Support: Provide technical assistance to team members,

troubleshooting software and hardware issues related to Microsoft 365

and other systems as needed.

•  Hardware Maintenance: Oversee the inventory, maintenance, and

distribution of hardware (e.g., laptops, printers, routers) among team

members. Ensure that equipment is functioning properly and arrange

repairs or replacements as necessary.

•  User Training: Assist team members with Office 365 tools and

applications (Outlook, Teams, OneDrive, SharePoint), helping them use

these tools effectively for their roles.

•  Network and Security: Support the implementation and monitoring of

basic network security measures, ensuring that systems are protected

from potential threats.

•  Documentation: Create, maintain and update IT-related documentation,

including user guides, hardware inventory records, and relevant

management processes.

•  Continuous Improvement: Regularly evaluate IT systems and processes,

suggesting improvements for efficiency, productivity, and security.

What’s in it for you?

•  Gain hands-on IT experience in a charity setting.

•  Build on valuable skills such as communication, listening, marketing and

advertising

•  Exposure to various IT systems and processes

•

Increase your employability

•  Work with a range of different people, independently and in a team.

•  Have a positive impact in your community.

We’ll reimburse travel expenses within the boundaries of Enfield too.

What do you need to have

•  Basic knowledge of IT systems, particularly Office 365 administration

•  Be friendly and approachable

•  Be non-judgmental and respect views, values and cultures that are

different to your own

•  Ability to communicate clearly with non-technical team members

•  Be willing to learn about and follow the Citizens Advice aims, principles

and policies, including confidentiality and data protection

•  Be willing to undertake training for your role

•  Organisational skills for managing tasks and documentation

How much time do you need to give?

•  Two days a week 9.30am - 4.00pm for at least 12 months.

 Valuing inclusion

Our volunteers come from a range of backgrounds, and we particularly welcome

applications from disabled people, people with physical or mental health

conditions, LGBT+ and non-binary people, and people from Black Asian Minority

Ethnic (BAME) communities.

If you are interested in becoming an IT Support Volunteer and need flexibility

around location, time, ‘what you will do’ and how we can support you please

include details in your application.

How to apply:

Please complete the application process on our website:

https://www.citizensadviceenfield.org.uk/recruitment/

IT Assistant

Job Description

(Reference number: IT26000)

The IT Assistant is employed by The College of St Mary Magdalen in the University of Oxford
(the “College”), and is responsible under them to the Home Bursar. For the performance of their
duties, the IT Assistant will report to the IT Manager.

The IT Assistant will work as part of a small team and be expected to provide and support IT/AV
facilities onsite  for Fellows, staff, students  and visitors in the College and manage its various
IT/AV systems and networks. This is a fast-paced and varied role, requiring excellent customer
service skills as well as a broad range of IT/AV knowledge. In line with modern IT, the duties of
this post constantly evolve and change in response to the rapid advance of both hardware and
software  technology,  and  the  growing  demands  of  the  user  population.  A  flexible  working
approach to working hours is required, especially during critical periods.

Duties and Responsibilities:

•  Provide full technical support for computers (including mobile devices) and associated
peripherals  installed  in  the  College,  ensuring  that  the  IT/AV  needs  of  Fellows,  staff,
students, and visitors are met.

•  Diagnose and resolve hardware, software, and networking faults on computers, phones

and peripherals.

•  Set up necessary AV equipment for events in the Auditorium and other locations

around the College and operate as required.

•  Provide  support  and  encouragement  to  end  users  for  key  IT  security  issues  such  as
backing  up  of  data  and  protection  against  computer  viruses,  and  induction  of  new
College members as appropriate.

•  Procure  hardware  and  software  for  Fellows  and  staff  in  line  with  College  and

departmental requirements.

•  Produce and update documentation for user support, and to enable efficient operation

and support of IT systems.

•  Manage and deploy IT/AV equipment in College computer rooms, libraries, conference

rooms and examination facilities.

•  Provide out-of-hours support for serious incidents, and implement appropriate disaster

recovery procedures where necessary.

•  Research,  develop,  and  implement  new  IT/AV  systems  to  improve  the  College

computing environment.

•  Maintain a detailed asset register of all IT equipment.
•  Provide comprehensive cover for the IT Officer/AV Technician when either is absent.

Any other tasks, duties and responsibilities not listed above which can reasonably be expected to be
performed or undertaken by an IT Assistant.

Person Specification
Essential

•  Experience in providing on-site and remote IT and AV support to staff at all levels of

an organisation.

•  Good experience with Ethernet/Wi-Fi networking.
•  Thorough knowledge of organisational AV requirements for meetings and conferences,

covering in-person, remote and hybrid solutions.

•  Good  experience  in  supporting  and  deploying  desktop  operating  systems  (including
Windows and Mac OS), productivity software (Office) and video conferencing software
(Teams/Zoom)

•  Knowledge of mobile operating systems including Android and iOS.
•  Maintain a systematic and methodical approach to complex problem-solving, accuracy,

and attention to detail.

•  Experience  in  the  implementation,  management,  and  monitoring  of  network  and

computer security.

•  Experience in IT/AV procurement.
•  Maintain a professional and flexible approach to work and meticulous attention to detail.
•  Excellent time management skills.
•  Demonstrate  a  clear  knowledge  of  the  ethos  and  behaviours  required  for  excellent

service provision.

•  Ability to work independently and within a team while prioritizing a varied workload.
•  Present a high standard of communication skills, both written and oral, including the
ability to communicate effectively with people of all levels of computer literacy.
Initiative, drive, and self-motivation; willingness and ability to learn new skills.

•

Desirable

•  Experience with Linux.
•  Knowledge of the Higher Education sector.
•  Familiarity with current College systems.
•  Experience with virtualisation (VMware).
•  Experience in the management of Windows Server, Active Directory, and Group Policy.
•  Experience with MCM.

Hours of Work
The post is full-time and the successful applicant will work 37.5 hours per week, Monday to
Friday, with unpaid breaks totalling one hour per day. However, a flexible approach to working
hours is required to ensure that the department runs efficiently and occasional weekend work
may be required for which time off in lieu will be granted.

Salary
The salary for the post will be on the scale £30,378 – £40,514 per annum (Grade 5 of the
College Unified Pay Scale), depending on skills and experience, plus Oxford Location
Allowance of £1,730 per annum.

Free lunch while on duty when the kitchen is open

Benefits
•
•  Membership of contributory pension scheme
•
•
•

Car parking (subjec...

Junior Infrastructure Support Technician

Department

Technology

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

Excellent salary + benefits

Are you enthusiastic and excited about technology? Are you looking for a career where you can develop your skills and grow professionally?

About the role

Our IT Operations & Security Team are looking for a Junior Infrastructure Support Technician with a passion for technology.

As part of the IT Operations & Security Team, you will engage with support ticket triage and resolution, IGD’s joiner/mover/leaver process as well as being given the opportunity for self-development via on-the-job training and taking part in project work. 

The responsibilities

Reporting to the Head of IT Operations & Security, your responsibilities will include: 

Producing best-in-class technology support.

• Administration of IGD cloud and on-premises IT systems.

• Ownership IGD mobile device management (MDM) and telephony.

• Being first point of contact for IT support incidents
  and driving these through to timely resolution.

• Provisioning of IT equipment & running inductions for IGD colleagues.

• Keeping up to date with emergent technology.

• Communicating with IGD colleagues to knowledge-share and ensure they know how their support incidents are progressing.

• Assisting with monitoring of IGD systems.

• Taking part in project work.

What you bring

Essential

• A keen interest in IT.

• Being a team player with a collaborative mindset who takes pride in maintaining
  high standards in your own work and meeting deadlines.

• Capable of adapting priorities under pressure with a positive approach to change.

• A curiosity for learning and sharing your knowledge, with an ability to think creatively and to innovate. 
  

Desirable

• Prior experience of IT support.

• Prior education related to IT topics.

The rewards

We offer a range of benefits, including a market leading pension, a bonus scheme, the ability to buy and sell annual leave plus a generous medical insurance package. You will have a great work-life balance, where you are empowered & trusted to manage your time.

The location

We are operating a hybrid approach to working with a mix of home and office-based working. We are based in a very accessible location within the M25, just 20 miles from central London.

Our behaviours

We're hungry for better

We solve it together

We make it happen

We say what needs to be said

More about our people

We’re looking for inspiring professionals; talented people who seek personal and career growth and are ambitious to develop their potential and unlock opportunities for society, for our clients and themselves.

We seek and attract the very best people and create an environment that supports and includes them. We aim to encourage a culture where people can be themselves and be valued for their contribution. We welcome applications from diverse candidates. Please discuss any adjustments that you may require throughout the selection and assessment process.

More about IGD

At IGD (Institute of Grocery Distribution), we serve as a unique, impartial force for good, driven by our charitable status and commitment to public benefit. Our purpose is clear: to unite and inspire everyone to deliver a thriving food system. We achieve this by acting as a trusted convener, uniting stakeholders from across the entire agrifood supply chain to address critical challenges.

We foster collaboration through a broad range of forums, bringing together businesses, policymakers, and thought leaders. By providing evidence-based insights, credible research, and strategic foresight, we help organisations make informed decisions that not only benefit their operations but also contribute to the collective good of society.

This is funded through our work with hundreds of clients from across the global food and consumer goods landscape.

Location

Watford (Hybrid)

Department

Technology

Employment Type

Full-Time

Minimum Experience

Entry-level

Co...

Help us make a difference to people with life-limiting illnesses…

At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.

About the role

We’re looking for a Desktop Technician to join our Digital Business Support Team, providing IT support for our staff, volunteers and patients.

Our Desktop Support Technicians:

• Support bespoke applications, desktop & laptop systems, and mobile devices
• Troubleshoot printing devices and network connectivity problems
• Provide support to staff with all existing systems and supporting staff IT training
• Support the rollout of new projects
• Play an active role in the on-call team to support the hospices out of hours

Much of this role is focused around supporting users with their digital needs and providing excellent customer service.

You’ll be working in an environment that offers insight into many aspects of the IT industry, such as enterprise level network security, ICT planning, documentation, and high-end hardware. You’ll also be provided with a training programme to develop your skils and knowledge.

This position is office-based at our Warwick Hospice, with occasional travel to our other sites when required. You’ll usually work during office hours, Monday-Friday, with some out-of-hours, on-call work, on a rota.

Similar roles include: IT Support Engineer; IT Technician; Helpdesk Assistant.

About you

To be one of our Desktop Support Technicians, you’ll need:

• Experience with and good working knowledge of desktop systems, hardware, drivers and security
• Abilities in installation, diagnostic, upgrade and restoration
• Skills in teamwork, time management, customer service, problem-solving and communication
• Continual professional and personal development

The workload can be varied with periods of increased pressure and deadlines, so problem-solving and time management are key.

A standard DBS check will be required, because this role involves some interaction with patients. We will arrange and cover the cost of this check if your application is successful.

We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.

We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.

Benefits of working at Myton

Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:

• Increased employer pension contribution
• 28 days annual leave + bank holidays, increasing with long service
• Additional leave purchasing
• Winter savings club
• Discount schemes including Blue Light Card
• Death in service benefit
• Dedicated staff wellbeing team & mental health first aiders
• Colleague Support Service: confidential financial, legal & mental health support
• Cycle to work scheme
• Free on-site flu jabs
• Free feminine hygiene products
• 24/7 GP access
• Free eye tests
• #DoingOurBit online fitness and wellbeing platform

How to apply

Please click ‘Apply’ below to answer a few short questions and attach your CV.

If you would prefer a paper application form, or if you have any questions including about support or adjustments, please contact HR on 01926 838 849, recruitment@mytonhospice.org or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX

We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show...

An exciting opportunity has arisen to join the School as the IT Services Manager.

How to Apply

For further details about this role please download the Application Pack below. Candidates wishing to apply should complete the Application Form and Equal Opportunities Form (also below) and may provide a covering letter with their submission. The Application Form requires the names, addresses and telephone numbers of two professional referees, one of which should be your present or most recent employer. Candidates are also requested to provide the name, address and telephone number of one personal referee. Please do indicate clearly in your letter when it would be appropriate for referees to be contacted. Covering letters and application forms should be submitted by post to Cheam or online to the Head of Compliance and HR hathawayk@cheamschool.co.uk.

IT Services ManagerMarch/April 2026 Start Date Application Pack for the Role ofCHEAM | IT Services ManagerRole OverviewCheam, a wonderful co-educational prep school on the Berkshire/Hampshire border, is looking for anIT Services Manager to join Cheam as a full time, technically proficient and inspiring leader of its ITdepartment at an exciting time in its growth and evolution.After a period of significant infrastructure investment, the successful candidate will be responsible fordeveloping and implementing Cheam’s IT Services Strategy as part of a cross-school collaborativeendeavour to secure our place as the leading preparatory School in the country, and the happiest. TheIT Services Manager will report to the most senior non-teaching member of staff at Cheam, be amember of the newly created cross-functional IT Digital Committee and lead a small IT support teamconsisting of an IT Network Manager and and IT Technician. We are looking for someone who can maintain a safe, secure and reliable IT platform and relatedsystems that enable the provision of a first-class education and efficient business operation. The rolewould suit an experienced IT professional with a passion for working collaboratively in a fast-pacedand friendly environment that makes great things happen. You should have a track record ofsuccessfully leading small teams responsible for delivering and maintaining technology services aswell as project management experience. Reporting directly to the Director of Finance & Operations (DFO), the IT Services Manager plays apivotal role ensuring the safe and reliable operation of IT infrastructure and related systems across thewhole School and will work collaboratively with Cheam’s Deputy Heads (Academic, Pastoral, Co-Curricular), and other key teaching and operational stakeholders. About Cheam SchoolCheam was founded in 1645 and is one of the oldest prep schools in the world. Cheam is an IAPSboarding and day school with over 300 pupils, boys and girls from age 3-13 years. Cheam prides itselfon its excellent all-round record academically, musically, artistically and on the sports field and isespecially highly regarded for its Character education. The facilities are outstanding.  On completingtheir education at Cheam, children move on to the top Public Schools in England, including Eton,Wellington, Marlborough, Radley, Harrow, Winchester, Bradfield and St. Mary’s, Calne. The school isnon-selective yet achieves consistently high standards academically, through an inspirational anddedicated team of teachers. Cheam School is situated in a stunning rural location ten minutes from Newbury and fifteen minutesfrom Basingstoke, just off the A339. It is surrounded by smaller towns and villages from which it drawsmany of its pupils. www.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LD CHEAM | IT Services ManagerStrategic ResponsibilitiesMember of Cheam’s newly formed cross-functional IT Digital Committee.Develop and implement Cheam’s IT Services Strategy within an approved financial framework thatenables delivery of the School’s educational and operational plans. In doing so, review, rationalise,integrate and optimise systems, processes and operating models to achieve best-in-classoutcomes. This includes exploring the use of AI to support the running of IT Services.Maintain safe, secure, resilient and reliable network architecture, device hardware and coreoperating systems, including internet access, internal networking, data storage, devicemanagement, printing and telephony. Ensure appropriate systems backup, business continuityand disaster recovery solutions. Act as Cheam’s Data Protection Officer, working in partnership with other key stakeholders toensure legal, regulatory and policy compliance regarding cyber security, access control, filtering &monitoring and GDPR, striving for best practice in all areas. Codify institutional knowledge and ways of working including an auditable asset register tomaintain the physical security of all IT assets.Maintain Cheam’s dedicated IT risk register and mitigating action plans for Board approval.www.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LDwww.cheamschool.co.ukCheam School, Headley, Berkshire, RG19 8LDCHEAM | IT Services ManagerOperational ResponsibilitiesLead and manage the IT Network Manager and IT Technician with an active focus on theirwellbeing, training and development. Ensure staff appraisals are completed to a high standard andon time.Oversee day-to-day IT operations including HelpDesk support for pupils and staff. Ensure issuesare resolved quickly and effectively, engaging and managing third-party providers, as required.Maintain and secure Cheam’s cloud-based operating environment and cloud-to-cloud back-upsystem. Assurance on cyber security will include running penetration tests, phishing exercises andother simulations to identify and reduce vulnerabilities and provide regular training for users.Secure best practice accreditat...

NEWS

Last Updated: 13 January 2026

Job Advert: IT & Systems Assistant

Job Title: IT & Systems Assistant 

Location: Newcastle University campus (office based)

Employment type: Part Time (15 Hours)

Salary: £24,910 Per annum Pro rata (grade A)

Fixed Term: 1 Year

About NUSU:

We are Newcastle University Students' Union (NUSU) - an innovative, and student-led organisation dedicated to making the university experience unforgettable. As a charity, we are committed to enriching student life through exciting opportunities, wellbeing support and championing the student voice. Working closely with Newcastle University, we're right at the heart of campus, offering a dynamic space that includes a live music venue, bar, supermarket, merchandise shop, food outlets, study spaces and more.

The role:

This is a great opportunity for someone early in their IR career who wants practical, paid experience supporting colleagues and systems within a values-led organisation.

As our IT & Systems Assistant, you'll play an important behind-the-scenes role in helping NUSU colleagues do their jobs effectively. You'll be the first point of contact for internal IT queries, making sure issues are logged, tracked and resolved and that colleagues are kept informed along the way. Providing clear, friendly support will be just as important as the technical side of the role.

Alongside day-to-day support, you'll get involved in wider systems and information work - from maintaing asset registers and supporting new start IT inductions, to helping develop business information dashboards that support planning and decision-making. This makes the role ideal for someone who enjoys combining techniques with organisation, communication and problem-solving.

You'll work closely with colleagues across different teams, so this role suits someone who is approachable, organised and keen to learn, with the confidence to manage their own workload while knowing when to ask questions. It's a chance to build experience, develop professional skills, and gain insight into how IT supports an organisation as a whole.

Why Join Us?

At NUSU, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:

✅ 30 days holiday (plus bank holidays ) Pro rata for part time staff

✅ An extra 4 days off at Christmas Pro rata for part time staff

✅ Mental health and wellbeing support

✅ Employer pension contribution (4%)

✅ No dress code - be yourself at work!

✅ A culture that promotes work-life balance

✅ Exclusive student and staff discounts

✅ Paid time off for volunteering and charity work

✅ Subsidised food in our Co-op shop and Wetherspoons bar

How to apply:

Visit our website Newcastle University Students' Union to learn more about us and the role.

Send your named CV and a letter of application to vacancies.union@newcastle.ac.uk. In your letter, please specify which role you are applying for and outline how your knowledge, skills and experience meet the requirements of the role.

If you require any adjustments to support your application or interview process, please let us know, we are happy to help.

Application deadline:

Applications will be accepted until 30/01/2026. Shortlisted candidates will be contacted for an interview which will take place on 04/02/2026.

We truly appreciate every application; however, we can only respond to shortlisted candidates.

Unfortunately, we will not be able to contact those applicants who haven't been shortlisted, so if you haven't heard from us by 2/2/26 this means that you haven't been successful on this occasion.

Contact info:

For further information, please contact Nathanael Pullin at nathanael.pullin@newcastle.ac.uk 

Equality, Diversity & Inclusion Statement

At NUSU, we are committed to creating a diverse, incluive, and equitable environment where everyone can thrive. We celebrate and value the differences that make each individual unique and strive to create a workplace that reflects the diverse communities that we serve.

We welcome applications from all individuals, regardless of race, ethnicity, sex, ...

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JOB DESCRIPTION 

SOL CONNECT ASSISTIVE TECHNOLOGY COORDINATOR

WISHAW BASE - FULL TIME

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Accountable to:     ​SOL Connect Service Manager

Salary:                          ​£27,387.50

Hours:                          37 hours per week

Annual Leave:          30 days inclusive of public holidays

Base:                            Wishaw

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General Description

SOL Connect is an established, multi-award-winning digital Technology Enabled Care (TEC) Service that empowers people to live independently in their own homes within the community. Integrating cutting-edge technology with person-centred planning, we collaborate with people to create TEC solutions that enable them to take control of their own care journey. This role is Pivotal in supporting the growth and development of SOL Connect.

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Job Purpose

The Technology Enabled Care (TEC) Coordinator plays a vital role in supporting individuals to live safely, independently, and confidently within their own homes. This position combines technical capability with a compassionate, person centred approach, ensuring that technology is used effectively to enhance wellbeing, reduce risk, and promote independence.
The postholder will install and configure TEC equipment, carry out home assessments, and contribute to risk assessments and personalised TEC support plans. Working closely with operational teams, health and social care professionals, and service users, the TEC Coordinator ensures that the most appropriate technology solutions are identified, implemented, and maintained to meet individual needs.
To be successful in this role, candidates should bring practical experience in community-based support, housing, health, or social care settings, along with confidence in using and troubleshooting digital devices or assistive technologies. A recognised qualification in health, social care, housing, or a related technical field is desirable, alongside strong communication skills and the ability to work autonomously in people’s homes. Full training on TEC equipment will be provided, but an aptitude for learning new technology and a commitment to improving outcomes for vulnerable individuals are essential.

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Work Pattern

9am - 5pm - Monday to Friday, occasional On Call Duties providing support out of hours.

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Key responsibilities

• Install, configure, and maintain TEC equipment in service users’ homes, ensuring devices are set up safely, correctly, and in line with organisational procedures.
• Carry out home-based TEC assessments to identify appropriate technology solutions that enhance independence, safety, and wellbeing.
• Contribute to multi disciplinary risk assessments, providing professional input on TEC interventions and how they can help reduce or manage identified risks.
• Develop and contribute to personalised TEC support plans, ensuring all technology provided is suitable, proportionate, and meets assessed needs.
• Provide demonstrations and user training to service users, carers, and families to ensure confidence and understanding in how TEC equipment works.
• Monitor and review TEC installations, including follow-up checks, maintenance visits, and reassessment of needs where required.
• Respond to equipment faults or alerts, carrying out troubleshooting and coordinating repairs or replacements as needed.
• Maintain accurate records and documentation, including assessment outcomes, installation reports, risk considerations, and support plans.
• Work collaboratively with health, social care, housing, and community partners to support integrated approaches to care and independent living.
• Promote the benefits of Technology Enabled Care, supporting awareness-raising, demonstrations, and engagement activities as part of service development.
• Ensure all work complies with relevant policies, including health and safety, safeguarding, data protection, and organisational quality standards.
• Support continuous service improvement, providing feedback, identifying gaps, and contributing to the evaluation and development of TEC services.

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Technical Support Manager – Rebuild Cost Assessment

Job Description:

Are you a technical whiz with a passion for precision and accuracy? Do you thrive in a dynamic environment where your expertise can make a real difference? If so, we’re looking for a skilled Technical Expert to join our team at Rebuild Cost Assessment (RCA).

As a Technical Support Manager specialising in rebuild valuation services, you will play a pivotal role in supporting both internal teams and external stakeholders. Your primary responsibility will be to provide technical guidance and expertise to ensure the accuracy and reliability of our rebuild cost assessments for our clients and customers.

Key Responsibilities:

• Act as a liaison between internal stakeholders and external account management teams, providing technical insights and recommendations to support client engagements, this may include hosting webinars, meetings, presentations, and calls.
• Cultivate and maintain strong relationships with external stakeholders, including clients, partners, and industry experts, to ensure effective collaboration and alignment of objectives.
• Collaborate with internal teams to provide technical support and guidance throughout the rebuild cost assessment process.
• Conduct thorough analyses of property data, construction materials, labour costs, and other relevant factors to determine accurate rebuild valuations.
• Utilise your expertise to review and validate rebuild cost assessments, ensuring compliance with industry standards and best practices.
• Serve as a subject matter expert, providing training and mentorship to internal staff and sub-contractors to enhance their technical proficiency and understanding of rebuild valuation methodologies.
• Stay abreast of industry developments, regulatory changes, and emerging trends in rebuild valuation methodologies, sharing insights with internal teams and incorporating best practices into our processes.
• Collaborate with external partners and industry experts to continually refine and improve our rebuild valuation services, ensuring that RCA remains at the forefront of the industry.
• Complete a number of site surveys per month with agreed income target: Conduct on-site surveys to gather data and assess property conditions, ensuring accuracy and reliability in rebuild cost assessments while meeting established income targets.
• Gather technical information required on any customer complaints within procedural timeframes, ensuring comprehensive documentation and analysis to facilitate efficient resolution processes.

Qualifications:

• Bachelor’s degree in engineering, construction management, or a related field; advanced degree or professional certification (e.g., RICS, CII) desirable.
• Proven experience in technical roles within the property valuation, construction, or insurance industries, with a strong understanding of rebuild cost assessment methodologies and practices.
• Proven experience in ‘key account’ customer/partner-facing roles in a commercial environment (desirable)
• Excellent analytical skills, with the ability to interpret complex data and technical information to inform decision-making.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and external stakeholders.
• Detail-oriented approach with a commitment to accuracy and quality in all aspects of work.
• Proactive mindset with the ability to identify opportunities for process improvements and implement innovative solutions.
• Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.

Join us at RCA and become a key player in our mission to provide accurate and reliable rebuild valuation services to our clients. Apply now to embark on an exciting career as a Technical Expert and make a meaningful impact in the property valuation industry.

Works Support

• Location:Preston (PR5)
• Salary:£26,058.71 + Benefits
• Employment Type:Permanent
• Hours per Week:36.25
• Grade:6
• Closing Date:27 January 2026

Careers/

Job Search/ Works Support

Works Support

• Location:Preston (PR5)
• Salary:£26,058.71 + Benefits
• Employment Type:Permanent
• Hours per Week:36.25
• Grade:6
• Closing Date:27 January 2026

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. 

We are currently recruiting for 2 roles. 

More about your role  

You will be responsible for handling, logging and actioning a high volume of call enquiries from internal/external customers. As well as assisting work planners on a daily basis, you will action all emails and paperwork in a timely and efficient manner.

Dealing with financial requisitions is a key part of the role and you will be expected to raise requisitions, process invoices and resolve any related queries.

More about you  

The ideal candidate will have experience in a similar role. Good communication skills, familiarity with IT packages such as MS Word, Excel and Teams are also desired alongside a track record of dealing with stakeholders.

Experience & Skills:

• Experience in a similar role/ Customer Service Experience,

• A proven track record of working with MS Word, Excel and Teams,

• Excellent communication skills.

Benefits  

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly

• Pension with matched contributions up to 7%

• Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave

• Cashback plan for healthcare costs – up to £500 saving per year

• A bonus scheme for all colleagues at 2%

• Training and development

• Extra perks including huge discounts and offers from shops, cinemas and much

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk 

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk. 

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediat...

IT Infrastructure Manager

Help shape a great colleague experience by providing modern IT tools and services that enable colleagues to work efficiently and securely from anywhere.

Details

Salary: £55,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, our expectation is that you will come to London approximately 2 days each month for team, project or stakeholder meetings. You may also find it useful to visit member hospices. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: Midnight on Monday 2 February 2026

Interview dates: Tuesday 10, Thursday 12 and morning of Friday 13 February 2026. Interviews will be online via Microsoft Teams.

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information

As Hospice UK’s IT Infrastructure Manager, you’ll shape a modern, secure and stable environment that enables colleagues to collaborate brilliantly and work effectively to make a real difference to hospice care in the UK.

You’ll be our leading infrastructure specialist, with a broad range of skills and knowledge across Microsoft 365 and Azure, networking and security, and you’ll thrive on working with others to turn business needs into robust, user‑friendly solutions. We’re fully in the cloud, having transformed our IT capability in recent years, and you’ll help deliver the next phase of our evolution. You’ll lead improvements in security, maintaining our Cyber Essentials Plus accreditation, improve knowledge management through our use of Microsoft Teams and other tools, and champion automation and AI to streamline how we work.

You’ll oversee our managed service provider while remaining close enough to the tech to be hands-on when needed. This is a role where delivery and continuous improvement go hand in hand. You’ll report to the Director of Transformation, partner with ICT and Data teammates and collaborate with engaged and supportive colleagues across the charity.

If you’re excited about the role, but don’t meet every requirement, we encourage you to apply. We’re committed to your personal development and will help you to learn and grow.

We’re a compassionate, collaborative and innovative team, proud of a flexible hybrid working model that trusts you to choose how and where you work. Most of your time can be remote, with occasional visits (around 2 days per month) to our London office for team, project or stakeholder meetings.

More information at about the role and team is available in the candidate information pack.

How to Apply

If you would like to apply for this role, please send the following documents to recruitment@hospiceuk.org by midnight on Monday 2 February 2026:

• Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
• A completedsupporting statement form(where you can demonstrate how you meet the person specification.)
• A completed .equalities monitoring form