Team Leader Job 0312

• Job Reference
• Job 0312
• Location
• Cheltenham
• Salary
• £35,098.00 per annum
• Vacancy Type
• Permanent/Full Time
• Working Hours
• 37.5 hours per week
• Application Deadline
• Monday, February 9, 2026
• Job Summary
• The Role

  As a key member of our wider Gloucestershire leadership team, the Team Leader role promises to offer new challenges and opportunities within a supportive local and national context.

  This is an exciting opportunity to lead a dynamic team in a thriving service, making positive changes in peoples’ lives, through a non-judgmental, recovery-based approach that values the strengths and choices of those individuals.

  Through joining Via you will receive a warm welcome, peer support, training, regular supervision and the chance to thrive in a lively and innovative service.

  The main purpose of this role is to lead the team, working closely with the service manager, to ensure excellent quality of care to people who use our service accessing treatment for substance use and their complex needs, in partnership with a clinical team, counsellors and other professionals involved in client's care.

  You will have an in-depth knowledge and experience of the challenges affecting people with substance use and related health and wellbeing issues, and you will be a resilient, compassionate and solution-focussed leader – confident in coaching new and experienced staff alike. You will hold chairing responsibilities for a range of team meetings and so must have strong engagement skills and be confident in facilitating reflective and development sessions, inspiring high standards across every aspect of our service delivery and valuing members of the team as individuals.

  The duties are varied, and no two days will be the same.

  Duties may include supporting other areas of service delivery across the county.

  The Service

  Adult Drug and Alcohol Services across Gloucestershire transferred to Via on 1

  ^stApril 2024. The role is part of Via’s structure and provides a great opportunity to build on existing service strengths, drive new developments and make a positive impact as part of this new contract.

  To see the generous range of benefits we offer at Via including 30 days annual leave for all new starters, our health and wellbeing initiatives, financial perks and development opportunities – visit our

  Benefits Package

  For an informal chat about the role, contact Sophie Osborne, Service Manager at

  sophie.osborne@viaorg.ukor 01452 223014.

  The closing date for applications is

  Monday 9^thFebruary 2026at midnight.Interviews are likelyto take place on 18^thand 19^thFebruary 2026.

  We only accept applications via

  http://www.viaorg.uk/work-at-via/career-paths/using our application form, sorry we don’t accept CVs. For guidance on how to complete the application visithttp://www.viaorg.uk/work-at-via/how-to-apply/. Please submit your application as soon as possible as we may close adverts at any time if we receive a sufficient number of applications.

  Via welcomes enquiries from everyone, and we value diversity in our workplace. Our commitment to promoting diversity and developing a workplace environment where all staff are treated with dignity and respect is central to our recruitment process.

  We’re a Disability Confident Employer and are committed to the employment and career development of disabled people. We offer an interview to disabled people who meet the minimum criteria for our jobs, please confirm in the personal statement part of our application form that you are applying under this scheme.

  Appointment to all our posts are subject to satisfactory completion of our safeguarding checks including DBS and we follow safer recruiting principles.

  Please email

  people@viaorg.ukif you have any recruitment enquiries or if you require this documentation in an accessible format.
• Job Profile
• Job Profile document
  
  

Job Title:

Team Leader

Salary:

Grade H

Location:

Hope House

Reporting to:

Service Manager

Hours:

Full time (37.5 hours per week)

Job Summary:

To assist in the delivery of a safe and calm environment for service users struggling
to cope with life. With the aim of avoiding the need for emergency care. Provide a
focal point for the team on a day-to-day basis.

Operational Duties:

•  To ensure the highest possible standards of support are delivered to Service
Users in accordance with the policies and procedures of Alabaré, and the aims
of  the  Respite  House,  promoting  and  supporting  choice,  independence  and
self-determination

•  To take operational control of the Service
•  To work with the Senior Service Manager in ensuring that access to the service

complies with the Equalities Act.

•  To oversee the development of relevant courses and activities to take place in

the Service

•  To take the lead in carrying out referrals
•  To  ensure  Alabaré  complies  with  any  codes  of  practice  and  other  legal

requirements.

•  To ensure the safeguarding procedures are followed.
•  To  assist  the  Senior  Service  Manager  in  the  organising  of  staffing  hours,

identifying training and the development of support staff.

•  To assist the senior service manager implementing the staff rota to ensure a

safe staffing level at all times

•  To manage within defined financial remits as necessary.
•  To promote Alabaré and the Respite House within your local area and network
with  Social  Workers,  health  workers relevant  organisations  and others in  the
marketing of Alabaré events and fundraising opportunities.

•  To work independently and within a team, managing support staff, volunteers

and Service Users

APRIL 2025

1

•  To co-ordinate with the Senior Service Manager that services are delivered in
a manner that seeks to both empower and promote personal independence in
accordance with Alabaré aims and objectives.

•  To ensure that sign posting to other services takes place for people that are not

suitable for this service

•  To work with the Senior Service Manager in recognising frequent attenders to

ensure that recovery pathways are being followed

•  To provide support to staff whom in turn will support the service users in the

way they have chosen and as agreed within their support needs.

•  To work on own initiative and in a self-motivated manner managing own time

to deliver a first-class service for Alabaré.

•  To ensure all service users paperwork is relevant and reviewed as required
•  Ensure the service is meeting the individuals support needs enabling them to

achieve their outcomes and goals.

•  Ensure the service is complaint with health and safety

Staff Management

•  To undertake direct line management of support staff including supervision and
appraisal, sickness, absence, overtime and leave; assisting to ensure staffing
costs are contained within budget.

•  To participate in training as appropriate to maintain an awareness of current

developments and best practice

•  To  support  the  Senior  Service  Manager  to  ensure  all  external  reporting

requirements are accurately completed within appropriate time scales.

•  To  work closely with  the  management  team  to  ensure  that  the  performance

targets are met.

•  Support  with  the  induction  of  new  staff,  ensuring  effective  training  and

supervision during their probationary period.

•  To work together with colleagues and Partner Organisations / Key

Stakeholders in a respectful and courteous manner.

•  To undertake other duties consistent with the responsibilities of the post as

defined by your Line Manager and the organisation.

Other:

•  To foster the Mission, Vision, Values and Christian ethos of Alabaré in a

responsible and positive way on all occasions.

•  Work towards the outcomes outlined in the Charity’s Strategy for Growth and

Resilience 2025-30

•  We reserve the right to ask you from time to time to undertake any other

reasonable duties as required within this role.

APRIL 2025

2

•  To be committed to safeguarding children and young people and vulnerable
adults in line with Alabaré, Local Children’s Safeguarding Board and Adult
Care guidelines.

•  To adhere to the list of general duties contained within the staff handbook.

The purpose of this job description is to indicate the general level of responsibility
and standards expected of the post.  The detailed duties may vary or develop over
time according to needs without changing the nature or level of responsibility of the
post.

The job role as described will be reviewed from time to time and where necessary be
amended. This Job Description also forms the basis at the annual discussion of the
Charity’s Appraisal Programme.

Name…………………………………………………………..

Signed ………………………..……………………………….

Date……………………………………………………………

Alabaré Registered in England No. 2604011 Registered Charity No. 1006504
Head Office: Riverside ...

The following content displays a map of the jobs location - Exeter

Team Leader - Exeter

Job Reference brandontrust/TP/663/1253

Contract Type:

Salary:

Location:

Closing Date:

Job Category:

Region / Division:

Business Unit:

Job Introduction

Team Leader – Exeter

Full-time | Flexible across a 24/7 rota (including evenings, weekends and sleep-ins, service dependent)

Looking for your next step in social care?
Are you a confident problem solver, creative thinker and strong communicator who enjoys leading and supporting others?

We are seeking a Team Leader to join our team in Exeter. This is an exciting opportunity for someone ready to build on their experience in social care and take on a leadership role where you can make a real difference every day.

Your skills, values and experience could be an excellent match for this role. We are looking for someone who can act as a positive role model, inspire colleagues, and support both the people we support and staff teams to achieve their goals.

At Brandon Trust, the support we provide is centred around each person’s values, preferences and aspirations. This includes developing daily living skills, accessing the wider community, personal care and medication support. As a Team Leader, you will also play a key role in leading, developing and supporting a team of Support Workers, ensuring high standards of care and positive outcomes.

The role

As a Team Leader, you will support the Locality Manager in the supervision, coaching and mentoring of staff, while coordinating the daily delivery of high-quality, responsive and person-centred support. You will be an exemplar of best practice, providing direct support when required and leading by example.

You will work flexibly across services within a defined geographical area and be required to work unsocial hours, including evenings, weekends and sleep-ins. In some services, you may also participate in an on-call rota, providing out-of-hours telephone advice.

You will have:

• Proven experience working with people with

  learning disabilities and/or autism

• A

  Level 3 Diploma in Health and Social Care(or willingness to work towards this)

• Previous

  supervisory or management experience(desirable)

• Experience of

  developing skills, confidence and performance within a team

• Strong communication skills, with the ability to

  problem-solve creatively

• A resilient, flexible approach and confidence to manage challenges in a busy service

• A

  full UK driving licence(essential for some services)

• Values and behaviours aligned with

  Brandon Trust’s person-centred approach

Your responsibilities will include:

• Empowering the people we support to

  live the lives they choose

• Providing strong leadership and

  day-to-day supervisionto Support Workers

• Supporting the Locality Manager with

  supervision, coaching, mentoring and performance management

• Providing direct care and support and

  modelling best practice ...

Team Leader (Peterborough)

Job Role

We’re recruiting a Team Leader to join our amazing team
You’ll manage a team of Employment Specialists providing supervision, training, caseload management, and role modelling of the IPS approach, as part of the holistic recovery plan for health service users. You’ll provide a pivotal role in managing a high-quality service that meets Fidelity standards and delivers positive outcomes for service users. You’ll work with clients (manage a small caseload) who have health support needs, to assist them in securing sustainable paid employment in line with their preferences.
You’ll embed a high-performance culture to ensure an execution of all contractual delivery supported by exceptional quality and compliance, within budget, through effective management and leadership. 
Our ideal candidate would be someone who can demonstrate effective coaching and mentoring skills and have experience in a leadership/management role. We're looking for a high level of initiative and motivation with the ability to seek out solutions to problems, as well as the ability to work under pressure. 
Be proud to help our communities build back better, to ensure no one is left behind.
We are committed to creating a diverse and inclusive workplace and strongly encourage applications from underrepresented groups.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range  £37,000 to £39,000  per annum (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

 
There’s also the opportunity to progress your career! 
Interested? There’s an easy to apply route below to upload your CV! 
If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200 . is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make.

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What it means to be employee-owned.