Palliative and End of Life Care Facilitator

To have an informal chat about working for us or to discuss access requirements for disabled applicants contact the People team using the chat function on our careers page or calling 01268 524 973.

We are seeking a motivated and experienced professional to join our team. The successful candidate will play a pivotal role in delivering high-quality results, collaborating across departments, and contributing to continuous improvement initiatives. This position requires strong interpersonal skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities and Duties

• Plan, coordinate, and execute assigned projects from initiation through to completion, ensuring deadlines and quality standards are met.

• Collaborate with cross-functional teams including operations, finance, and product to align objectives and share information.

• Develop and maintain accurate documentation, reports, and records to support decision-making and audit requirements.

• Analyse processes and workflows to identify opportunities for efficiency gains and implement improvements.

• Communicate progress, risks, and issues to stakeholders in a clear and timely manner.

• Provide training and guidance to junior colleagues and support knowledge-sharing across the team.

Essential Qualifications and Skills

• Proven experience in a similar role or function, preferably within a related industry.

• Strong organisational and time-management skills with the ability to prioritise competing tasks.

• Excellent written and verbal communication skills in English (UK), including report writing and presentation abilities.

• Competent with Microsoft Office suite (Excel, Word, PowerPoint) and familiarity with project management tools or CRM systems.

• Analytical mindset with problem-solving abilities and attention to detail.

• Ability to work independently and as part of a diverse team, demonstrating flexibility and initiative.

Desirable Qualifications

• Relevant professional qualification or certification (e.g., PRINCE2, Agile, APMP) is advantageous.

• Experience with data analysis tools or BI software.

• Previous exposure to regulatory or compliance frameworks within the sector.

Salary, Benefits and Working Conditions

• Salary: £39,834.22-£50,581.57 depending on experience.

• Contract: Permanent, Full Time

• Location: Basildon Hospice with a requirement to travel between sites.

How to Apply

Please submit your CV and a concise covering letter outlining your suitability for the role and relevant achievements. Applications will be reviewed on a rolling basis.

We welcome applicants from all backgrounds and are an equal opportunities employer. Reasonable adjustments will be made for candidates who require them during the recruitment process.

Keywords: project coordination, process improvement, stakeholder management, data analysis, UK job vacancy, hybrid working, professional development

• Department
• Hospice Community Services
• Role
• Palliative and End of Life Care Facilitator
• Locations
• Basildon Hospice

About St. Luke's Hospice

We are a local charity providing compassionate care to people whose illnesses are no longer curable. We promote dignity in dying and empower people to make the choices they want, from the moment they are diagnosed.
Our care considers people’s medical, spiritual and emotional needs, including support for loved ones and carers. Anyone living in Basildon and Thurrock can call on us 24 hours a day, seven days a week.
Working alongside other healthcare providers, our specialist services are available at the hospice, out in the community or in a person’s place of residence. Together, we fulfil people’s choices at the end of their life.
We are a charity and the services we provide are free. We rely on voluntary income from local people to deliver the care they deserve.

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