Marketing and Visitor Experience Lead (South West)
Marketing and Visitor Experience Lead (South West)
About us
Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.
We’re looking for the best of the best to be part of our RNLI engagement crew. This is an exciting new role for a strategic thinker and creative doer who will support volunteers, create memorable experiences and deliver campaigns that can really make a difference.
Your role
As Marketing and Visitor Experience Lead you will be audience focussed, ensuring our supporters, donors, volunteers and the general public have a great experience and join us, stay with us, advocate for us and feel part of the RNLI family.
What you’ll be doing in the role:
- Getting to know our audiences and ensuring that RNLI campaigns and experiences are relevant and supporter-centric
- Working with staff and volunteers to develop and deliver national, regional and local campaigns and experiences against income, engagement and behaviour change KPIs
- Working with staff and volunteers to design and develop inspiring and engaging visitor journeys and experiences within our lifeboat stations, museums and visitor centres
- Supporting and feeding into the development of the regional engagement plan. Being an active member of the regional engagement team in the South West, demonstrating the highest levels of collaborative working and collective responsibility
- Coaching, training and developing our team of Community Managers to deliver against marketing and visitor experience objectives, using your experience to improve their knowledge and skills
- Supporting volunteer recruitment, management and training of Lifeboat Visits Teams, Community Presenters and Campaign Ambassadors
About you
You’ll have a strong background in either a marketing or visitor experience development role; you’ll get to know your audiences, whether they are supporters, volunteers or supporters of the future and keep them front of mind when developing content across both physical experiences and campaigns.
Your energy and creative approach will motivate you to achieve targets and overcome barriers. You’ll be flexible and willing to travel to achieve results and work across the wider engagement team.
To be considered as the Marketing and Visitor Experience Lead you will need:
- Significant achievements in engaging supporters, volunteers or the public in order to generate funds, increase engagement or change behaviour
- A proven track record in the areas of marketing campaign and/or visitor experience
- Exceptional written and verbal communication skills, including experience of audience insights, brand relevancy and targeted content creation
- People leadership skills, including high levels of emotional intelligence and problem-solving skills
- Experience of influencing at all levels and working collaboratively with others to lead and embed change and improvements
Please note this role requires a significant level of travel across the South West but will also require occasional travel to other RNLI locations including our regional office in Saltash and our support centre in Poole.
Safeguarding
The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).
Diversity at the RNLI
Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependabl...
Job reference:MAE CK
Ref: MAE CK: Cheerful female looking for female (GOR*) Personal Assistants to join a team in NE Edinburgh – £12.87/hour
Female Personal Assistants Required (Davidson Mains Area)
About Me
I am a disabled woman living with chronic pain and fatigue. I am looking for one or more female personal assistants (PAs) to support me with everyday activities whilst facilitating my freedom of choice.
Despite living with chronic pain, I’m an optimistic and cheerful person. My interests include art, poetry, and learning languages (especially Spanish and French).
The role
The role involves personal care tasks, supervision taking medication, assistance with everyday tasks, meal preparation, administrative tasks and support with pain relief techniques. Full explanation and training will be given for all tasks—no prior experience is necessary, just a caring attitude and willingness to learn.
Hours Available (approximate):
- Thursday:12-4pm
- Saturday:12-4pm
- Sunday:12-4pm
- Evening shifts (daily):10:00 pm – 11:00 pm
Additional hours may be available for relief, holiday or sickness cover.
I am happy to employ two or more PAs on a part-time or relief basis to share the hours.
About you:
- A good level of spoken and written English is essential.
- Ideally live locallyand/orhave your own transport.
- Reliable and friendly with a good sense of humour.
If this sounds like you, I would love to hear from you.
Before applying please note PA employers are unable to accept applications from those looking for Visa Sponsorship. This job is strictly PAYE.
If you are on benefits/tax credits and especially if you already have a job, please check out the effects a second job would have on your finances before applying.
*genuine occupational requirement
How to apply
To apply:
Please fill out the application form below.
Please include in application:
- Minimum and maximum hours possible to work, and what the ideal would be.
- Details of any holidays booked.
To download an application pack for position MAE CK please click here.
Alternatively, please apply with a CV and cover letter, detailing preferred hours of work, any holidays, and your interest in the role. CV and cover letter can be emailed to pajobs@lothiancil.org.uk.
You can also request an application pack from pajobs@lothiancil.org.uk or call LCIL at 0131 475 2350 quoting reference MAE CK.
Supporter Care Administrator
Location – Nr Stroud
Salary – £26,775.49 FTE (£15,851.09 part time equivalent)
Hours – Part time, 22.50 hours per week
We are seeking a warm, organised and detail-focused Supporter Care Administrator to join our Fundraising team at Longfield Hospice. This key role supports the day-to-day running of fundraising activity while ensuring every supporter receives excellent, compassionate care.
You will be central to delivering meaningful supporter journeys, handling donations and enquiries, maintaining accurate records, and helping build long-term relationships that support the hospice’s vital work.
Key responsibilities
- Process, receipt and thank donations, including in-memory gifts, with timely and personalised communication.
- Deliver excellent supporter care via phone, email, post and in person.
- Accurately maintain supporter data using Donorfy, ensuring compliance and high data quality.
- Support in-memory giving and legacy administration with sensitivity and care.
- Work with the fundraising team on events, campaigns and supporter journeys.
- Support volunteers and represent Longfield Hospice positively in the community.
About you
You’ll be highly organised, people-focused and confident handling sensitive information. Experience in administration, supporter care or fundraising is desirable, along with strong communication skills and attention to detail.
Why join us?
You’ll be part of a supportive, collaborative team where your work directly helps deliver compassionate care to patients and families at Longfield Hospice.
Apply now to join Longfield Hospice and help deliver outstanding, person-centred care.
If you would to arrange a visit or have an informal chat about the role, then please contact jobs@longfield.org.uk.
For more information about this role, please click on the “Job Details” below. To apply for this position, please fill out your contact details and upload your CV via the “Upload CV” below.
We are an equal opportunities employer and welcome applications from all qualified individuals
Head of Clinical Quality and Performance
Shape the future of care at Farleigh Hospice
Farleigh Hospice is proud to be recognised as a leading provider of specialist palliative and end of life care across mid Essex. We are dedicated to delivering compassionate, high quality services that make a real difference to people living with life limiting illnesses — and now we’re looking for a visionary leader to help us go even further.
The Role:
As Head of Clinical Quality & Performance, you’ll play a pivotal role in our senior clinical leadership team. This is your opportunity to:
-
Champion patient safety and clinical excellence.
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Drive continuous quality improvement and innovation.
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Ensure compliance with contracts and regulatory standards.
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Lead risk management strategies and inspire confidence across the organisation.
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Guide us towards achieving an Outstanding rating with the Care Quality Commission.
Reporting directly to the Director of Care, you’ll be the trusted voice on clinical compliance and performance, shaping the standards that define our care.
About You:
We’re seeking someone who thrives on challenge and innovation:
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A self-starter with the confidence to work independently and the influence to inspire others.
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Sharp analytical skills, with the ability to spot trends in data and translate them into meaningful service improvements.
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A deep understanding of the quality improvement cycle and how to embed it across teams.
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Excellent communication and presentation skills, with the ability to engage colleagues, stakeholders, and regulators alike.
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Above all, a passion for excellence and a commitment to making a lasting impact on patient care.
Why Join Us?
At Farleigh Hospice, you’ll be part of a highly skilled, supportive team of clinical leaders who share your drive for excellence. We offer:
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A welcoming and collaborative working environment.
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Competitive pay and benefits.
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Flexible working arrangements to support your work-life balance.
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The chance to make a tangible difference in the lives of patients and families every day.
📩 For more information, please view the job description here or contact Ellie Miller, Director of Care at ellie.miller@farleighhospice.org. Informal visits are warmly encouraged.
(Please note – If we receive a high number of applications, we will close the vacancy before the closing date)
Farleigh Hospice is committed to creating an inclusive working environment where diversity is recognised and celebrated. To achieve this we welcome applications from all sections of the community. Farleigh Hospice operates a six-month probation period. Positions may be subject to DBS Disclosure. Charity Registration No: 284670
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Job Reference:000476
Salary:£33,713.06 + benefits
Job Closing Date:30/01/2026
Department:Visitor Experience
Location:Birmingham Hippodrome
Employment Type:Permanent
Hours Per Week:40 hours per week
Interview / Assessment Centre Date(s) w/c:02/02/2026
Job Description
Early applications are encouraged - we may invite candidates to a video interview before the application deadline, and we reserve the right to close this role early if we have sufficient applications.
ABOUT US:
With a mission to enrich the cultural life of our region, Birmingham Hippodrome is one of the most popular theatre complexes in the UK. Varied productions in our 1,850-seat auditorium (dating from 1899), and in our 200-seat Patrick Studio ensure we play a key role in the region’s world-class cultural scene. With c.400 live performances annually in our main house, we present nothing but the best in touring musical theatre, ballet, dance, opera, pantomime, drama, and comedy. Our Patrick Studio welcomes a range of smaller-scale productions and is an important base for dance and for the development of new artistic work.
Long recognised as one of the UK’s premier presenting theatres, the past five years have seen Birmingham Hippodrome develop into a creative producing organisation focused on access, diversity and inclusion, doubling our impact to match our annual audience of over 600,000 with a further 450,000 people engaged via festivals, learning, participation and produced work. With nine Associate Companies, the Hippodrome produces and commissions bold new work, telling fresh and engaging stories, reflecting the youth and diversity of the city and region. We have further enhanced our reputation as a leading provider for Festivals, engaging over 150,000 people through B-SIDE Hip-Hop Festival, co-producing the city’s Lunar New Year celebrations, and regularly collaborating with Bullring & Grand Central on events including Birmingham Weekender.
ABOUT THE ROLE:
Full details of the role and the person we're looking for can be found in the Candidate Pack.
Working at our theatre as part of the Front of House management team is truly rewarding. You’re at the heart of the audience experience, leading a passionate team, solving challenges in real time, and creating a welcoming atmosphere for every visitor. Each performance is different, the energy is infectious, and your leadership directly contributes to unforgettable nights of live theatre.
ABOUT YOU:
We're looking for someone with extensive experience at manager level in a fast-paced, high-footfall venue such as a theatre, visitor/entertainment attraction, cultural site, or similar, including sales management experience at a manager level. You'll need experience managing an EPOS system such as Point One, as well as strong experience managing a team. You'll have excellent customer service skills and a commercial approach, plus qualifications in First Aid, defibrillators (AED) and a Personal License (or be willing to undergo these within 3 months of your start date ).
You'll get to become part of a large, established, and respected cultural organisation, taking part in varied and exciting work, with lots of opportunities for learning and growth.
Recognising under-representation in our workforce of Black, Asian and ethnically diverse people, and those with disabilities, we particularly welcome applicants from those backgrounds.
OUR BENEFITS:
• 6 weeks holiday plus 8 Bank Holidays.
• Contributory pension scheme.
• Discounted public transport passes.
• Discounted car parking.
• Discounted gym membership.
• Show ticket offers at the Hippodrome and occasionally other venues too
• Personal Growth Fund - up to £175 a year to spend on your physical and mental wellbeing.
• Enhanced company sick pay.
• Free life assurance.
• Free Critical Health insurance.
• Discounted private health cover.
• Enhanced maternity/adoption/paternity pay.
• Free flu jabs and eye test vouchers.
• Cycle to Work scheme.
• Electric car scheme.
• Employee Assis...
Job Description Title: Independent Mental Health Advocate Department: Operations Reporting to: Advocacy Manager Office Base: Swansea This post will be subject to an Enhanced DBS Check. 1. Purpose 1.1. 1.2. 1.3. To provide an Independent Mental Health Advocacy (IMHA) service to Welsh Qualifying Patients in hospitals and registered settings within the ASC area of operation, as required by the Mental Health Act 1983 (2007 amendment) and the Mental Health (Wales) Measure 2010. The post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice. IMHAs are expected to provide a duty advocacy role as part of a rota which includes occasional Saturday working. (There is no additional payment for this, although time off in lieu is given) 2. Core Competencies 2.1. To achieve the objective of this role the IMHA must place the client at the centre of all actions and decision making and must display the necessary competencies, skills and attitudes in their day to day work. 2.2. These competencies include: - 2.2.1. being non-judgemental; 2.2.2. promoting anti-discriminatory practice; Page 1 of 8 September 2020 2.2.3. maintaining confidentiality; 2.2.4. promoting empowerment and self-determination; 2.2.5. promoting equal opportunities, equality and diversity; 2.2.6. ensuring that clients are treated with dignity and respect as part of ethical practice; 2.2.7. Detailed knowledge of the Mental Health Act 1983, Mental Health (Wales) Measure 2010, Mental Capacity Act, and Deprivation of Liberty Safeguards (and future relevant legislation) in order that clients can be advised of their legal rights. In the case of clients who lack capacity the IMHA must be able to use this legislation to safeguard these clients' rights 3. Main Duties and Responsibilities 3.1. Advocacy Tasks 3.1.1. 3.1.2. 3.1.3. 3.1.4. To undertake the statutory IMHA role as set out in the Act, regulations, Code of Practice, Mental Health Measure, Local Engagement Protocols and any subsequent directives. IMHAs must have regard to the Mental Health Act Code of Practice for Wales. To provide clients with the information they need in order to be involved in, express their views of, or complain about their treatment and care. To enable clients, both as individuals and as groups, to identify and articulate their needs in relation to services, facilitating self- advocacy and advocating for clients as necessary. To liaise, communicate and negotiate effectively with a range of health and social care personnel and managers to promote multi-disciplinary working, an awareness of the role of the IMHA and the rights of patients. 3.1.5. To signpost and refer on people for issues that fall outside the scope of the IMHA role. 3.1.6. To provide a duty advocacy role on a rota basis. The Duty Advocate responds to general enquiries and will take referrals September 2020 Page 2 of 8 for all our services including IMHA, IMCA and Community. The Duty Advocate is the first line of enquiry for any professional or client who wants information about their rights, what our service provides. To signpost and refer on people for issues that fall outside the scope of the IMHA role. It is therefore vital that the duty advocate is knowledgeable about all of our services and procedures. 3.1.7. To work within the Advocacy Code of Practice, the Mental Health Act Code of Practice for Wales and the Mental Capacity Act Code of Practice. 3.2. Awareness Raising 3.2.1. To promote the role of advocacy and services that ASC provides within a variety of settings. 3.2.2. To liaise with other agencies, identify and implement ways of enabling closer communication between clients, carers, professionals, statutory and voluntary agencies. 3.2.3. Establish and maintain links with community groups, voluntary sector providers and social service authorities including BME and older persons groups and services. 3.2.4. To actively promote a positive image of ASC. 3.2.5. To actively and positively promote mental health issues. 3.3. Advocacy Support in Cymru Limited tasks 3.3.1. Following successful completion of the probationary period, IMHAs are expected to obtain the City & Guilds Certificate in Independent Advocacy, in particular the IMHA specialism, as soon as possible and within 18 months of employment after probation. This is a condition of our Service Level Agreement and must be adhered to. This may involve some out of hours' time commitment. Failure to achieve this qualification within this period is likely to result in your employment being terminated. ...
Job Description Title: Independent Mental Health Advocate Department: Operations Reporting to: Advocacy Manager Office Base: Swansea This post will be subject to an Enhanced DBS Check. 1. Purpose 1.1. 1.2. 1.3. To provide an Independent Mental Health Advocacy (IMHA) service to Welsh Qualifying Patients in hospitals and registered settings within the ASC area of operation, as required by the Mental Health Act 1983 (2007 amendment) and the Mental Health (Wales) Measure 2010. The post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice. IMHAs are expected to provide a duty advocacy role as part of a rota which includes occasional Saturday working. (There is no additional payment for this, although time off in lieu is given) 2. Core Competencies 2.1. To achieve the objective of this role the IMHA must place the client at the centre of all actions and decision making and must display the necessary competencies, skills and attitudes in their day to day work. 2.2. These competencies include: - 2.2.1. being non-judgemental; 2.2.2. promoting anti-discriminatory practice; Page 1 of 8 September 2020 2.2.3. maintaining confidentiality; 2.2.4. promoting empowerment and self-determination; 2.2.5. promoting equal opportunities, equality and diversity; 2.2.6. ensuring that clients are treated with dignity and respect as part of ethical practice; 2.2.7. Detailed knowledge of the Mental Health Act 1983, Mental Health (Wales) Measure 2010, Mental Capacity Act, and Deprivation of Liberty Safeguards (and future relevant legislation) in order that clients can be advised of their legal rights. In the case of clients who lack capacity the IMHA must be able to use this legislation to safeguard these clients' rights 3. Main Duties and Responsibilities 3.1. Advocacy Tasks 3.1.1. 3.1.2. 3.1.3. 3.1.4. To undertake the statutory IMHA role as set out in the Act, regulations, Code of Practice, Mental Health Measure, Local Engagement Protocols and any subsequent directives. IMHAs must have regard to the Mental Health Act Code of Practice for Wales. To provide clients with the information they need in order to be involved in, express their views of, or complain about their treatment and care. To enable clients, both as individuals and as groups, to identify and articulate their needs in relation to services, facilitating self- advocacy and advocating for clients as necessary. To liaise, communicate and negotiate effectively with a range of health and social care personnel and managers to promote multi-disciplinary working, an awareness of the role of the IMHA and the rights of patients. 3.1.5. To signpost and refer on people for issues that fall outside the scope of the IMHA role. 3.1.6. To provide a duty advocacy role on a rota basis. The Duty Advocate responds to general enquiries and will take referrals September 2020 Page 2 of 8 for all our services including IMHA, IMCA and Community. The Duty Advocate is the first line of enquiry for any professional or client who wants information about their rights, what our service provides. To signpost and refer on people for issues that fall outside the scope of the IMHA role. It is therefore vital that the duty advocate is knowledgeable about all of our services and procedures. 3.1.7. To work within the Advocacy Code of Practice, the Mental Health Act Code of Practice for Wales and the Mental Capacity Act Code of Practice. 3.2. Awareness Raising 3.2.1. To promote the role of advocacy and services that ASC provides within a variety of settings. 3.2.2. To liaise with other agencies, identify and implement ways of enabling closer communication between clients, carers, professionals, statutory and voluntary agencies. 3.2.3. Establish and maintain links with community groups, voluntary sector providers and social service authorities including BME and older persons groups and services. 3.2.4. To actively promote a positive image of ASC. 3.2.5. To actively and positively promote mental health issues. 3.3. Advocacy Support in Cymru Limited tasks 3.3.1. Following successful completion of the probationary period, IMHAs are expected to obtain the City & Guilds Certificate in Independent Advocacy, in particular the IMHA specialism, as soon as possible and within 18 months of employment after probation. This is a condition of our Service Level Agreement and must be adhered to. This may involve some out of hours' time commitment. Failure to achieve this qualification within this period is likely to result in your employment being terminated. ...
Craft Teacher (Textiles/Wool)
Based in Forest Row
Craft Teacher (Textiles/Wool)
40 hours per week, 42 weeks per year
Salary Range: Qualified Actual Salary: £27,215 - £38,619 (FTE £28,887 - £40,990)
Unqualified Actual Salary: £24,786 - £31,537 (FTE £26,308 - £33,474)
(Starting salary dependent on qualifications and experience)
We have an exciting opportunity for a Textiles & Wool Craft Teacher to join the team at our new Ashdown Garden School, in Forest Row.
The school is aiming to open in 2026 and is based near the Emerson College site near the beautiful Ashdown Forest and the village of Forest Row.
Support Co-ordinator, Doncaster
Known within Avalon as a Support Co-Ordinator this role is better known in the Social Care Sector as a Senior Support Worker. This exciting and varied role will suit someone who’s passionate about providing outstanding care and wants to develop their management skills.
You will be responsible for assisting the local management team in undertaking basic management tasks, including managing staff rotas, undertaking direct observations of Support Workers, and updating support plans and risk assessments. You will also be required to provide direct support to the people we support.
We’re looking for candidates who have previous experience within the care sector. Experience of managing staff is desirable, but not essential. You must be computer literate due to the variety of IT based tasks associated with this role and a full UK driving licence with access to a vehicle for business use is also essential.
You will need to be able to work flexibly as you may need to provide emergency support cover, which could include evenings, nights and weekends, and you will need to be able to travel between support sessions. You will participate on a rota basis in the out of hours on-call service, this is predominantly a telephone advice service, although some issues may require you to attend in person.
Why join the Avalon team?
- Customer contact time paid at £13.07 per hourPLUS we offer paid mileage, paid training, and lots of great benefits! We are a well-established care provider, providing you with a secure role and scope to develop. Appointment will be subject to an Enhanced Disclosure and Barring Certificate.
You can view the Role Profile/Person Specification for this role HERE
Interested? Click the link below to complete to complete our quick application form. For more information, or to have an informal discussion about the role, please contact Tracy McGaw, Locality Manager, tracymcgaw@avalongroup.org.uk
Closing Date: 30th January 2026
Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.
We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion.
Specialist Support Workers - Worcestershire
Specialist Support Workers - Worcestershire
Are you passionate about making a real difference in the lives of Deaf, Deafblind and Hard of Hearing people?
Action Deafness is looking for dedicated Specialist Support Workers to join our dynamic and growing Care and Support team!
If you are looking for a rewarding career where you can truly empower others, learn more about this opportunity.
We are recruiting in the following areas:
West Midlands
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Worcestershire
Why work with us?
At Action Deafness, we pride ourselves on creating a supportive and inclusive environment that empowers our team members to thrive. By joining us, you will:
- Make a direct impact:Help individuals achieve their goals and enhance their quality of life through tailored support.
- Be part of a caring community:Work alongside a passionate and collaborative team that values diversity and inclusion
- Develop your skills:Receive ongoing training and professional development opportunities to help you grow in your role.
What we are looking for:
We are seeking enthusiastic individuals who possess:
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Experience in social care or a related field.
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A strong understanding of the needs of Deaf individuals.
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Excellent communication skills, including proficiency in British Sign Language (BSL) is desirable.
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A compassionate and patient approach to supporting our valued Community.
What we offer:
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Competitive salary and benefits package.
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Flexible working hours to promote work-life balance.
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23 days holiday per annum, increasing to 28 days after 5 years’ service.
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1 Wellbeing Day per year.
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Company Pension Scheme.
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Sick Pay.
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Employee Assistance Programme.
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DBS Enhanced Check.
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A detailed induction to the company and the role.
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Skilled and supportive team working.
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Ongoing training and support.
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Progression opportunities at a Deaf-led organisation.
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A rewarding role where your contributions truly matter!
If you are ready to make a meaningful difference and be part of a fantastic organisation, we would like to connect with you.
Apply now!
If you are interested in joining our team, please email your CV to hr@actiondeafness.org.uk or complete the application form below. Any queries, please email HR.
For more information about Action Deafness and our mission, feel free to take a look around our website.
Together, let’s empower Deaf people to lead fulfilling lives!
Audit Apprentice
- Employer: Pierce C.A Limited
- Location: Blackburn
- Vacancy Ref: 00001870
- Hours Per Week: 36.25
- Wage Per Week: £384.61
- Sector: Accountancy
This vacancy is for an Apprentice Accounts/Finance Assistant based in Blackburn.
The successful applicant will have the opportunity to undertake valuable work experience within the accounts department whilst gaining on the job qualifications.
The general Accountancy duties within this role may include:
Understanding your organisation
Be aware of the organisations needs and activities and their impact for accounting and finance.
Accounting systems and processes
Identify, collate and process financial and accounting data from primary sources such as business records.
Attention to detail
Examine financial and accounting data to identify issues with quality and reliability as instructed and in accordance with guidance.
Correcting financial data errors
Rectify errors in financial and accounting data, escalating problems beyond their remit as appropriate.
Ensuring accurate financial records
Reconcile transactional data to minimise the chance of errors in financial and accounting outputs such as sales and purchase invoices, sale and purchase orders, bank statements and payroll.
Optimising efficiency
Plan and review workloads with supervisor to ensure best use of time to complete allocated tasks efficiently.
Professional communication
Communicate with internal and external stakeholders using appropriate methods and professional language. Examples may include letters, phone, face-to-face, e-mail, video call, online chat functions etc.
Secure data management
Use financial and accounting software packages to input and manage data safely and securely in line with organisational instructions.
Teamwork
Provide support to team members to help ensure that financial and accounting activities are carried out within expected timescales and quality expectations.
Continuous learning
Keep up to date with developments to enhance relevant skills and take responsibility for own professional development.
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Basic bookkeeping activities.
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Working with sales and purchase ledgers.
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Running calculations to ensure that records and payments are correct.
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Recording of cash and data entry.
Training to be provided
AAT Level 2 Certificate in Accounting which contains:
*Introduction to Bookkeeping
*Principles of Bookkeeping
*Principles of Costing
*The Business Environment
About Pierce C.A Limited
Pierce Group is a leading independent firm of business advisers supporting owner managed businesses. Based in Blackburn, Lancashire the firm's core client base of owner managed businesses resides in East Lancashire but extends throughout the UK and Internationally.
Trainee Advocate/Mediator at Sensory Support UK
Contract Type: Permanent
Role Type: Employment
Hours: Full or Part time
Application deadline:
Based: Home-based
Salary: £ Per Hour
Salary Type: Fixed Salary
Location: Tyne and Wear
Role description: Project Support
Who is Sensory Support UK
We are a charity that helps people who have sensory loss (this includes people who are D/deaf, hard-of-hearing and Deafblind). We want everyone to feel welcome, included, and listened to. We’re looking for someone to join our team as a Trainee Advocate and Mediator. This means you’ll learn to speak up for people, listen to their worries, and find fair ways to resolve problems.
Who Can Apply You use British Sign Language (BSL Level 2 or above)
Are D/deaf, Hard of Hearing, or Deafblind
Hearing and have experience with sensory loss. You want to learn how to support others You feel confident and want to take the lead
You want to learn new skills and help make things fair and inclusive
What We Offer
We’ll teach you what you need to know
A kind and helpful team
A chance to share ideas and improve services
Opportunities to go to events and meet others
Support to do your job (inc applying for Access to Work)
The Job
Information, advice & support to people at difficult times
Workshops and community projects
Promote the charity, make BSL videos & social media posts
Go to meetings and speak about the work we do
Meet professionals and networking opportunities Advice on Access to Work and Reasonable Adjustments
Provide workshops to professionals and the community
No Experience Needed
You don’t need to have done this before. If you care about helping others and want to make a difference, we’d love to hear from you.
Associate Trainer/Assessor Information Pack The Larder West LothianRegistered Charity SC042554 Company Number SC404466www.thelarder.orgFighting Poverty and Hungerwith Dignity.We recognise that education iscritical and food is empoweringin supporting disadvantagedpeople to transition fromsurviving to thriving. We solve tomorrow’s problems,today.ABOUT THE LARDERThe Larder is committed to creating a more equal and just Scotland through thealternative economic model of social enterprise and calling for a Scotland withoutpoverty, where everyone has the opportunity to achieve their full potential and theright to food is enshrined in Scots law. We are a social enterprise that combats poverty and hunger, through 4 key strands:01. TRAININGfor young people and adults who experience complexand multiple barriers to reaching their full potential.02. SOCIAL FOODproviding dignified responses to food insecurity andmaking sure no-one in West Lothian goes hungry03. ENTERPRISEprojects that create solutions to social problems,improving life chances, the creation of living wage jobsand generating surplus to support the charitable aims ofthe organisation.04. CAMPAIGNINGworking with other charities to call on Governments forsystemic changes that will eradicate poverty in Scotland .MISSIONMISSIONIt is our mission toempower the mostdisadvantagedchildren, youngpeople, adults andcommunities toimprove their lifechances, throughaccess to learning andgood food. OUR VALUES We live and breathe the values of Transformation, Compassion, Collaboration,Honesty and Quality, embedding these into every aspect of our organisation. TRANSFORMATIONWe believe in the power of learning and food to createchange for individualsCOMPASSIONWe make every effort to understand the feelings andemotions of every one of our beneficiaries.COLLABORATIONWe recognise the importance of working with others toachieve changeHONESTYWe act with honesty in leadership, decision making,policies and practice QUALITYWe provide high quality services supporting those mostvulnerable in society. ROLE PROFILEAbout The Larder The Larder West Lothian is a values-driven social enterprise and charity tackling poverty and inequalityby empowering people through learning, skills development, and meaningful work opportunities.Central to our approach is a human-rights-based philosophy: every learner has the right to access high-quality training, to be treated with dignity and respect, and to realise their full potential.We deliver strengths-based and needs-led vocational training across multiple sectors — includinghospitality, health & social care, and customer service — and integrate this learning with our widerservices, from community projects to social enterprise initiatives. This ensures learners gain confidence,practical skills, and real work experience while accessing the support they need to thrive.Our programmes are funded through a mix of grant-funded projects and contracts in schools,community settings, and with employers across West Lothian and wider Scotland. We measure successby positive, sustained outcomes, helping learners progress into meaningful employment, furthereducation, or other opportunities that enhance their autonomy, wellbeing, and life chances.Joining The Larder as a self-employed Trainer/Assessor means becoming part of a passionate, values-led team committed to innovation, social impact, and creating inclusive learning environments whereeveryone can succeed — regardless of their background.Role OverviewAs a self-employed Trainer/Assessor, you will play a key role in delivering a range of training,employability, and youth justice programmes across West Lothian and potentially neighbouringlocal authorities. Delivery will take place in our bespoke Training Academies in Livingston, inschools, and in community settings.You will design and deliver high-quality, inclusive learning experiences tailored to the needs ofyoung people and adults with complex barriers. Our approach is strengths-based and humanrights-informed, recognising that everyone’s circumstances are different and adapting our coursesto meet individual needs.Job Title: Contract:Trainer/Assessor AssociateSelf-employed, engaged on an as-and-when-required basis.Hours will vary depending on programme needs and availability. You will support learners to:Identify their strengthsBuild confidenceOvercome barriersMove into positive destinations such as employment, further education, or trainingWe value the dignity, rights, and agency of each learner, including those with additional supportneeds and neurodiverse learners, and work to ensure that all learners can fully participate andhave their voices heardJOB DESCRIPTIONManage the learner journey from nomination to progression, ensuring a positive, learner-centredexperience.Deliver engaging, inclusive sessions tailored to learner strengths, needs, and aspirations, in line withcurriculum and programme requirements.Support learners with personal, social, and...
Details
Building Maintenance & Safety Officer
Join the Housing Team as a Building Maintenance & Safety Officer!
Job description
An exciting opportunity to join Certitude as a Building Maintenance & Safety Officer as we continue to grow as London’s leading adult social care provider.
Salary: £34,500 per annum
Hours: 37.5 hours
Job Type: Permanent– Full time
Department: Housing
Location: Balham & Working from Home (Hybrid)
Benefits
- A stimulating work environment full of opportunities to learn and develop
- 25 days annual leave + bank holidays & enrolment onto a pension scheme
- 24-hour Employee Assistance
- Paid Enhanced DBS
- Eye care voucher
- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech Purchase
About the role
The role of a Building Maintenance & Safety Officer is a dual role created to to ensure that all properties that are owned or managed by Certitude are maintained to such a standard that they are fit for purpose and safe.
Duties will include:
- Liaise with residents, colleagues, managers, external contractors and suppliers to ensure the delivery of escalated repairs is effectively managed.
- Liaise with the Certitude H&S manager to ensure all property works are appropriately managed and compliant with H&S legislation.
- Assist the H&S manager with monitoring the property Fire Risk Assessment online portal (Riskbase), the Property Risk Profile and the Building Compliance Framework .
- Manage the housing database, management systems, equipment and processes.
- Manage repair and maintenance appointments for the Independent Living Services (ILS).
- Manage the appointment of competent and suitable contractors for the approved contractor list ensuring the due diligence process is followed.
- Assist the Head of Housing in the management of Certitude’s planned and cyclical maintenance programme.
About you
To be a Building Maintenance & Safety Officer at Certitude, the following are essential:
- Good all-round experience in working within repairs and maintenance.
- Proven experience in building safety and compliance, preferably in a social housing setting.
- Knowledge of the Building Safety Act, Fire Safety Regulations, and other relevant legislation and guidance.
- Experience of carrying out property inspections and identifying repairs.
- Good knowledge and experience of using Excel and producing reports.
To read more about the role and the full person specification, please click on the tab at the top of this advert, titled ‘Job Description and Person Specification’.
About the Organisation
We have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.
Read more about us on our website and visit our
page. You can also learn about us through our
work for us Values and BehavioursDo you want to be a Building Maintenance & Safety Officer at Certitude? Complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification is attached to this advert. If you have any questions, please email recruitment@certitude.org.uk
All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.
We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.
Maintenance, Building, Fire, Safety, Officer, Charity, Charities, Third Sector, Learning Disabilities, Social Ca...