Transforming Cornwall Museum

and Art Gallery

Project Lead  Brief  -  Draft

Project Ref:  H Z - 24 - 00163

Contents
1. Introduction  .................................................................................................................................... 2

2. Project Overview  .......................................................................................................................... 2

3. Project Lead Requirements

 ........................................................................................................ 3

4. Outputs/Deliverables

 ................................................................................................................... 4

5. Contract Management

 ................................................................................................................ 4

6. Key Skills and Experiences

 ........................................................................................................ 5

7. Methodology

 .................................................................................................................................. 5

8. Procurement Process

 .................................................................................................................. 6

9. Contacts

 ......................................................................................................................................... 6

1

1. Introduction
Cornwall Museum and Art Gallery was founded by The Royal Institution of Cornwall in
1818 to promote excellence in science and art and to forward the world
industries that Cornwall was known for. Throughout more than 200 years The Royal
Institution  of Cornwall has established the museum, Courtney Library, and a
programme of exhibitions, events, and activities to further its original aim.

- leading

Our mission is to provide a welcoming, dynamic and lively cultural hub centred around
our collections, that inspires people to explore, thrive and have fun.

We are a charity that does not receive regular funding. We are grateful for the support
provided by grants from Arts Council England and Cornwall Council.

We are proud to say we are an Accredited Museum and uphold high standards of care
with all our collections.

1 Development Phase of

Cornwall Museum and Art Gallery is now looking to commission a
of the NHLF Stage
Gallery . The  Project Lead  will  oversee and manage the development project for the
museum , working closely with the Directors and project team
project proposal for the delivery phase application
collaboratively within the museum team, with external partners, contractors and
community representatives
generate income.

 to help  enhance the museum, engage more visitors and

. The post holder will work

Transforming Cornwall Museum and Art

 to d evelop a detailed

 Project Lead  as part

II listed building that forms part of

2. Project Overview
Cornwall Museum and Art Gallery sits within a Grade
the significant 19 th century granite townscape, an architectural style distinctive to
Cornish towns. The rich collections comprise approximately 1 million objects across
diverse curatorial fields that together provide insight into the culture and identity of
Cornwall. It compr
ises archaeology, natural history, mineralogy, social history, fine
and decorative arts and historical archives. Highlights include; the signific
archaeological collections which chart the landscape and cultural development of
Cornwall from prehistory, the minerals which provide strong narratives of Cornish
mining; the fine art collection includes works by Cornish artists; world culture
collecti ons; the most significant UK Japanese collection outside London, extensive
photographic collection, and the library and archive which holds rare books and
manuscripts.

ant

Transforming Cornwall Museum and Art Gallery
Cornwall Museum and Art Gallery and the communities it serves to reimagine the
museum and its purpose.

is a collaborative project between

Over the past  5 years Cornwall Museum and Art Gallery has been embarking on a
programme of transformation which has included organisational change, significant
capital work securing the
refurbishment. We have established a new team of staff and volunteers who have

G rade II heritage building, and major exhibition

2

 visitors. To achieve this, we need to create spaces that

introduced ways of working that connect with and empower more people. A new
activity programme has seen visitor numbers rise from 28,000 to over 40,000 and
school visits to 6,000 per year, but there is more to be done. This project addresses
the need for l ong - term sustainability, to provide a vibrant and creative space that
promotes learning and heritage engagement. Working with Counterculture on an NLHF
funded strategic review and audience development plan, we have identified a
potential audience of 60,000
are accessible and welcoming. Feedback from, and consultation with our...

Transforming Cornwall Museum
and Art Gallery

Project Lead Brief - Draft

Project Ref: HZ-24-00163

Contents
1. Introduction ............................................................................................................................. 2

2. Project Overview ...................................................................................................................... 2

3. Project Lead Requirements ........................................................................................................ 3

4. Outputs/Deliverables ................................................................................................................ 4

5. Contract Management .............................................................................................................. 4

6. Key Skills and Experiences ......................................................................................................... 4

7. Methodology ............................................................................................................................ 5

8. Procurement Process ................................................................................................................ 5

9. Contacts ................................................................................................................................... 5

1

1. Introduction
Cornwall Museum  and Art Gallery  was founded  by The Royal Institution  of Cornwall in 1818 to
promote excellence in science and  art and to forward the world-leading  industries  that Cornwall was
known for. Throughout  more than 200 years The Royal Institution  of Cornwall has established  the
museum,  Courtney Library, and  a programme  of exhibitions, events, and  activities to further  its
original aim.

Our mission  is to provide  a welcoming, dynamic  and lively  cultural  hub  centred  around  our
collections, that inspires  people to explore, thrive  and have fun.

We are a charity that does not receive regular  funding. We are grateful for the support  provided  by
grants from Arts  Council England and  Cornwall Council.

We are proud  to say we are an Accredited  Museum  and uphold  high standards  of care with all our
collections.

Cornwall Museum  and Art Gallery  is now looking to commission a Project Lead as part of the NHLF
Stage 1 Development  Phase of Transforming  Cornwall  Museum  and  Art Gallery. The Project Lead will
oversee and manage the development  project for the museum,  working closely with  the Directors
and project team to develop  a detailed  project proposal for the delivery  phase application. The post
holder  will work collaboratively  within  the museum  team, with external  partners,  contractors and
community  representatives  to help  enhance  the museum,  engage more visitors  and generate
income.

2. Project Overview
Cornwall Museum  and Art Gallery  sits within  a Grade II listed building  that forms part of the
significant 19th century  granite townscape, an architectural  style distinctive  to Cornish towns. The
rich collections comprise approximately  1 million  objects across diverse  curatorial  fields that
together provide  insight  into the culture  and identity  of Cornwall. It comprises  archaeology, natural
history, mineralogy, social history,  fine and decorative  arts and historical  archives. Highlights  include;
the significant archaeological collections which  chart the landscape  and cultural  development  of
Cornwall from prehistory,  the minerals  which provide  strong narratives  of Cornish mining;  the fine
art collection includes  works by Cornish  artists; world culture  collections; the most significant UK
Japanese collection outside London, extensive  photographic  collection, and the library  and archive
which holds  rare books and manuscripts.

Transforming  Cornwall  Museum  and Art  Gallery is a collaborative project between  Cornwall Museum
and Art Gallery  and the communities  it serves to reimagine  the museum  and its purpose.

Over the past 5 years Cornwall Museum  and Art  Gallery has been  embarking  on a programme  of
transformation  which has included  organisational change, significant capital work securing the  Grade
II heritage building,  and major exhibition  refurbishment.  We have established  a new team of staff
and volunteers  who have introduced  ways of working that connect with and empower  more people.
A new activity programme  has seen  visitor numbers  rise from 28,000 to over 40,000 and  school visits
to 6,000 per year, but  there is more to be done. This project addresses  the need  for long-term
sustainability,  to provide  a vibrant  and creative space that promotes learning  and heritage
engagement. Working with  Counterculture  on an NLHF funded  strategic review  and audience

2

development  plan, we have identified  a potential  audience  of 60,000 visitors. To achieve this, we
need  to create spaces that are accessible and wel...

Vacancies

Thank you for your interest in working at Royal Russell School

Royal Russell is a stimulating and rewarding place to work for all our staff. You can find further information from the Headmaster here, and on the benefits available to Royal Russell staff here.  

Royal Russell is different by design. We are a family school which values the things which make each of us distinctively brilliant. Our commitment to each other is to help every member of our community strive for their vision of success – to take a wider view of what their personal ambitions are. Our values are Ambitious, Open, Distinctive and Courageous. They speak to who we are and who we strive to be; whether you are a pupil, teacher, staff member, alumni or volunteer. Our values help to guide us in our learning together and also as we navigate our way through life.

Openness, diversity and inclusiveness are integral to the Royal Russell community. We hold a collective commitment to maintain an environment where all differences are valued, practices are equitable and everyone experiences a sense of belonging — where we are inspired to collaborate and lead inclusively every day.

We encourage applications from all communities so that our staff body reflects our ambitious, open, distinctive and courageous Royal Russell pupil body.

Policy statement on recruiting applicants with criminal records

Royal Russell School is committed to safeguarding and promoting the welfare of children and we expect all staff to share this commitment. These posts are exempt from the Rehabilitation of Offenders Act 1974 and therefore pre-employment checks will be carried out, references will be sought and successful candidates will be subject to an enhanced DBS check and other relevant checks with statutory bodies.

If you are added to a Barred List then it is  against the law to work, apply for work or volunteer in Regulated Activity with children and/or adults. 

How to apply

Application Form 2025/2026

To apply for any of our vacancies please complete the Application form with a full supporting statement and the Equal Opportunities Form and submit both to hr@royalrussell.co.uk. Royal Russell receives a large number of high-quality applications and therefore we will interview at any point during the recruitment process so early applications are very much encouraged. 

Current Vacancies

We reserve the right to interview and appoint at any time during the recruitment process - so early applications are encouraged for all roles.  If you have not heard from us within 5 workings days of the closing date, please assume that you have not been shortlisted on this occasion.

• NEW Casual Swimming Teacher required - Wednesday PM and/or Saturday AM
• Head of Junior School Science - closing 4th February 2026
• Deputy Grounds and Gardens Manager - closing 12th February 2026

NEW Casual Swimming Teacher required - Wednesday PM and/or Saturday AM

Head of Junior School Science - closing 4th February 2026

Deputy Grounds and Gardens Manager - closing 12th February 2026

Our Vacancies can also be found here:

The School is committed to safeguarding and promoting the welfare of children and all appointments are subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check (including a check against the Children’s Barred List), and other pre-employment screening including a check on the Secretary of State list of prohibited staff, references and medical fitness.

Call 020 8657 4433 for assistance from our HR Department.

The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way.  

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contactinclusiverecruitment@macegroup.com to speak to a member of our team. You can read our diversity and inclusion strategy here. 

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact

Whatever your aspiration, we’ll help you redefine the boundaries of your ambitions.

337e7b8108964302b7925293909f589d

Job title:

Grants Manager, True Colours Trust

Job Description

Job purpose:

To work with and support the Head of Programmes and Strategic Lead to enable
the Trustees of the True Colours Trust to achieve their philanthropic ambitions
and to deliver the Trust’s strategies and priorities through grant making in their
priority areas.

At the heart of True Colours’ work is an ambition to achieve equity, specifically in
the fields of palliative care and disability. The Trust’s founding vision is to see a
world in which everyone, wherever they live and whatever their age, is able to
access good palliative care, and disabled children and young people are able to
live their lives to the full. True Colours works in the UK and Africa.

Reports to:

Head of Programmes, True Colours Trust

Other key relationships:

Chair, True Colours Trust
Strategic Lead, True Colours Trust
True Colours Trust Administrator

Responsible for:

No line management responsibilities, may coach and mentor junior staff

Location:

The Peak, 5 Wilton Road, London, with opportunity to work from home

Key responsibilities and duties

This role will initially lead two key programmes of work: the Trust’s UK Small Grants Programme and the
Trust’s  Africa  Small  Grants  Programme.  Duties  will  initially  be  divided  between  these  programmes;
however, the balance of work will evolve over time to reflect the changing priorities and focus of the Trust.

The Grants Manager will be expected to progressively work towards increased autonomy, supporting and
working with the Head of Programmes and Strategic Lead to ensure that all grant making activity is in
keeping with the philanthropic vision, values and ethos of the Trust.

•  Assist in the management of day-to-day grant-making and operations
•  Provide Trustees with professional advice and well-judged recommendations on grants for

consideration, in writing and / or verbally.

•  Carry out thorough due diligence of applicants’ work, achievements, and financial position.
•  Ensure effective grants administration including recording information for a robust and efficient
audit trail, supervising the recording of grant information and preparation of grant award letters.

•  Monitor the effectiveness of the Trust’s grants through meetings, visits, reports, and regular

communication.

•  Work closely with recipients of grants to support them to achieve desired impacts (e.g. by

facilitating collaboration and sharing information between grantees) as well as ensuring funding
conditions are met and payments are made in a timely manner.

•  Provide Trustees with research, financial and narrative reports, and information on grants and

projects as requested.

Grants Manager January 2026

•  Deputise for the Head of Programmes when appropriate.
•  Participate in the development of the Trust’s mission and strategic plan and support periodic

reviews with Trustees and the Head of Programmes/Strategic Lead.

•  With Head of Programmes, identify opportunities to improve processes, operations and impact

of programme.

•  Represent True Colours at meetings and events.
•  Write and edit a diverse range of documents, potentially including board papers, website copy

and reports.

•  Collaborate as appropriate with colleagues, advisers and other funders.
•  Help foster a positive collective spirit in the SFCT office.

Specific programme responsibilities

Management of the Trust’s UK Small Grants Programme

•  Responding to enquiries and providing advice and support to potential applicants.
•  Review of all applications.
•  Due diligence.
•
•  Management of award process, payments and grant monitoring including review of reports.
•  Analysis of grants awarded.
•  Forming and maintaining positive and supportive relationships with grantees.

In-person meetings with Trustees to discuss proposals and support decision-making process.

Oversight of the Trust’s Africa Small Grants Programme

•  Coordination of programme in partnership with the African Palliative Care Association which

undertakes the management of the programme.

•  Analysis of grants awarded.

General responsibilities

•  Represent and be an ambassador for SFCT as well as True Colours.
•  Be proactive in keeping up to date with policy and developments affecting your work and

maintain and improve personal competence, knowledge and expertise through continuous
professional development.

•  Be flexible and carry out other associated duties as may arise, develop or be assigned in line

with the broad remit of the position.

•  Support and promote diversity and equality of opportunity in the workplace.
•  Work collaboratively with others in all aspects of SFCT’ s work.

Scope and accountability

Decision making level:

•  Manage and monitor budgets, ensuring risks are raised with Head of Programmes as

appropriate.
Identification and selection of proposals to present to Trustees.

•
•  Management of grants including liaison with grantees and between g...

The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way.  

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contactinclusiverecruitment@macegroup.com to speak to a member of our team. You can read our diversity and inclusion strategy here. 

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact

Whatever your aspiration, we’ll help you redefine the boundaries of your ambitions.

1a66e66225894936908c25bdbf1d9380

Join the Drive Project Team at the Bridge Project in Bradford

We are recruiting four full-time Case Managers to work with a full, multi-disciplinary team to deliver the Drive Project in Bradford — a nationally recognised, evidence-based response to high-harm domestic abuse. This is an exciting opportunity to be part of a purpose-built service, bringing together skilled practitioners across roles to work collectively, safely and effectively to reduce serious harm and increase safety for children and adults.

Why Work at The Bridge Project?

As well as offering meaningful and rewarding work, The Bridge Project is a well-established Bradford charity with over 40 years’ experience, employing more than 120 staff across the district. We deliver a wide range of integrated services supporting people affected by domestic abuse, substance use, homelessness, mental health challenges, and complex trauma. Our work is rooted in compassion, partnership, and a strong commitment to reducing harm and creating lasting change.

We are proud to be a Mindful Employer, placing staff wellbeing, reflection, and professional development at the heart of how we work. In return for your commitment, we offer a competitive salary, 4% employer pension contribution, generous annual leave entitlement, and access to a comprehensive learning and development programme. Staff also benefit from an Employee Assistance Programme, life insurance, and a programme of mindfulness and wellbeing activities designed to support resilience in demanding roles.

You will be joining an organisation that values your expertise, invests in your development, and supports you to do your best work as part of a collaborative, values-led team.

About the Drive Project (Bradford)

The Drive Project is not a pilot or test programme, It is a well-established national model, currently being rolled out across England, reflecting sustained national commitment to coordinated, whole-system responses to domestic abuse. In Bradford, the service is being delivered by The Bridge Project in partnership with the Drive Central Team and West Yorkshire Combined Authority and will be fully embedded within local safeguarding and partnership arrangements from the outset.

The Drive Project works with individuals who pose the highest risk of causing serious harm within intimate or family relationships. The programme combines intensive individual case management with a coordinated multi-agency response, creating the conditions for accountability, behaviour change and sustained risk reduction, while keeping victim and survivor safety at the centre of all activity.

The Bradford Drive service will be delivered by a dedicated, multi-disciplinary team, and we are recruiting to all posts comprising of:

• 1 Service Manager (full time),providing operational leadership, safeguarding oversight, model fidelity and day-to-day supervision and management of the service
• 4 full time Case Managers, working directly with individuals who cause harm to challenge abusive behaviour, promote responsibility, and sustain engagement over time
• 2 full time Independent Domestic Violence Advocates (IDVAs), providing specialist, victim-centred advocacy, safety planning and risk management; IDVAs receive additional external clinical supervision alongside in-house specialist support
• 1 full time Panel Coordinator, responsible for managing the Drive Domestic Abuse Perpetrator Panel, including intelligence flow, action tracking and multi-agency coordination

The team will operate with fidelity to the Drive model, a trauma-informed, strengths-based framework, balancing challenge and accountability with engagement and support. Staff will work closely a range of systems and service such as police, probation, children’s and adult safeguarding, housing, health and specialist adult and child domestic abuse services to ensure a coordinated and effective response to high-risk harm and victim/ survivor safety.

Funding and Retention

The Drive Programme is currently funded through a Home Office national programme. While funding beyond March 2027 remains subject to government spending reviews and funding cycles, Drive is a well-established, evidence-based model that is currently under national roll-out, reflecting continued national prioritisation of whole-system responses to high-harm domestic abuse.

In recognition of the commitment involved in joining a time-limited, externally funded programme, the organisation offers a £2,000 retention payment. This will be paid through the March 2027 payroll to staff who successfully complete the full funded period. The payment is guaranteed and will be made regardless of whether the prog...

FUTURE FOUNDERS MANAGER

PERSON SPECIFICATION

Qualifications/Attainment

Essential

Desirable

An appropriate qualification in Business, Economics, Marketing,
Computing, Entrepreneurship, or a related field
OR
A recognised teaching qualification (e.g. QTS, PGCE, CELTA/Trinity,
or international equivalent)

Current First Aid certificate (can be obtained through the school)
Evidence of ongoing professional development
Lifeguard qualification

X

X

X
X

Experience/Knowledge

Essential

Desirable

X

X

X

X

Experience  teaching  or  leading  educational  activities  for  teenagers
(14–17).

Strong understanding of entrepreneurship, business development, or
innovation.

Experience  designing  or  delivering  engaging,  interactive  learning
sessions.

Awareness of safeguarding practices and working with young people
from diverse backgrounds.

Previous experience in a boarding/summer school environment and a
good understanding of the expected standards and rules expected of
both staff and students.

Proven experience of managing staff in a similar environment
Knowledge of current trends in business, digital communication, AI or
marketing

Experience of working with international pupils

X

X
X

X

Skills/Abilities

Essential

Desirable

Strong leadership, organisational, and communication skills.
Ability to inspire, motivate, and support young people.
Confident in planning and delivering high-quality lessons and
workshops.
Able to work collaboratively with colleagues, external contributors,
and guest speakers.
Excellent problem-solving skills and the ability to remain calm under
pressure.

X

X

X

X

Flexible, proactive, and adaptable to the fast-paced nature of a
residential summer school.
Experience of implementing risk assessments and understanding of
the importance of briefing staff to use these
Your own contacts from the worlds of business, finance etc which
you may be able to bring into the content of the course, e.g.
workshop speakers
Confident leading groups on excursions and participating in wider
school activities.
The ability to speak other languages

X

X

X

X

X

Windermere School has taken the positive steps to build a future, in a changing and challenging environment for independent schools. By putting business management into the everyday, Windermere Education Trust Ltd has a plan to strengthen the educational experience, with dynamic, future ready and visionary leadership. The post of Revenue Director will be pivotal in building additional opportunities for the students, community and wider stakeholders of Windermere Educational Trust Ltd by thinking outside the box to test ground-breaking approaches to the business of independent education.

As the Revenue Director, you will be required to scope, cost, present and embed revenue generating opportunities, using our UNESCO world heritage site location and facilities in performing arts, sport, adventure and education. You will be able to consider term-time and holiday clubs, conferences, events, professional development, and business partnerships, enhancing what makes Windermere School a wonderful place to learn, develop and thrive.

Windermere Educational Trust Ltd is proud to be a Sunday Times Parent Power 2026 Top 10 school in the North West of England. The right applicant will retain this ethos and will also need to be sensitive to the needs of our key stakeholders, the pupils, parents and staff and work collaboratively with academic and operational staff.

Job Title
Revenue Director

Salary
£50,000 – £60,000 per annum

Closing Date
Monday 2 February 2026. Interviews will be held week commencing 9 February 2026. A presentation will be part of the interview process.

Job Description

The role pays £50-60k (dependent on experience and strength of plans at interview), with a performance related bonus to be discussed with the school at onboarding.

There will be 33 days paid holiday, including 8 bank holidays per annum.

To apply, please download the following:

• An application form, self-disclosure form and explanatory notes about completing the forms and the recruitment process;
• The School’s Policy Statements on Child Protection and on the Recruitment of Ex-offenders.

Application forms and self-disclosure form to be sent to HR@windermereschool.co.uk

Applications will only be considered when submitted on a fully completed school application form.

Windermere School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. We obtain at least 2 references for all staff including those teaching in the Early Years Foundation Stage and enhanced criminal record checks through the Disclosure and Barring Services (DBS) for staff and volunteers who will have unsupervised access to children. This is in accordance with requirements under the Safeguarding Vulnerable Groups Act 2006. 

Applicants for posts may be invited for interview where we follow the NSPCC’s Safer Recruitment Guidance Procedures. As part of the shortlisting process, the School may consider carrying out an online search of the candidate as part of their due diligence process, in order to identify incidences or issues that are available publicly on-line, that may require exploration with that candidate. The School should inform the shortlisted candidate that on-line searches may be carried out.

The driving force behind our success is our people who, with their collective expertise, push us to think differently and bravely lead the way.  

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contactinclusiverecruitment@macegroup.com to speak to a member of our team. You can read our diversity and inclusion strategy here. 

Our culture respects equality, values diversity and encourages individuality – accepting and appreciating all views and beliefs and providing an environment for ideas to come alive. We welcome everyone who shares the Mace values, regardless of background, culture, disability, ethnicity, gender identity or sexual orientation.

Drawing on a broad range of backgrounds, perspectives, experience and expertise to challenge convention is our strength. It’s the reason why we continue to grow and it’s the secret to how we’ve built some of the world’s most renowned buildings.

Should you need to discuss any reasonable adjustments or require guidance about our recruitment process, please contact

Whatever your aspiration, we’ll help you redefine the boundaries of your ambitions.

1a66e66225894936908c25bdbf1d9380

Email Production Manager

Email Production Manager

The RNLI is looking for an Email Production Manager with a passion for engaging supporters through innovative email design and a cutting-edge email strategy.

As well as being highly skilled in building responsive emails using HTML and CSS, you’ll have a keen eye for design and experience using Photoshop and Illustrator to manipulate images and create on-brand graphics.

You’ll bring extensive experience working with an ESP, and feel confident handling data, setting up, and broadcasting large-scale email campaigns. In this role, you’ll manage two Email Producers, develop an overarching email strategy, and take ownership of processes and ways of working within the team.

You’ll collaborate closely with a team of content creators to produce emails for a variety of audiences across the RNLI – ranging from fundraising appeals and promoting lifesaving RNLI retail products to sharing vital water safety advice that helps save lives at sea.

Safeguarding

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Diversity at the RNLI

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Customer Engagement Manager

Location: Fairford

details

This is a new role in a revamped department at the heart of the largest airshow in the world. An exciting time to join, you will have the freedom to develop the role and make your mark. Supporting the Head of Business Development and Customer Engagement, you will co-curate and deliver an immersive first-class customer experience across the showground.

the main duties of the role would be:

• Responsible for management of all branded graphics and printing on the RIAT showground. Capturing the print and signage requirements from all departments including wayfinding, showground theming and sponsor branding, you will ensure effective supplier management, cost control and budget allocation, artwork signoff and seamless implementation onto the showground.
• Lead the end-to-end procurement and seamless implementation of retail traders and activity providers from procurement, contracting and invoicing, coordination of all operational requirements with other departments across the company, ensuring seamless implementation on the showground and that all commercial targets are met or exceeded.
• Support the Head of Business Development and Customer Engagement in the direct sales of third-party retail trading and sponsorship opportunities across the showground to meet our department objectives and our budgets.
• Support the Head of Business Development and Customer Engagement in the development and delivery of the themed areas and ensuring smooth coordination of catering concessions and other independent traders across the showground.
• Support the Head of Business Development and Customer Engagement in the seamless and efficient delivery of key customer engagement touchpoints including Customer Entry Points and Fast Track locations, Official Camping and Evening Entertainment programmes.
• Support the Head of Business Development in the recruiting, training and managing temporary staff and volunteers for the respective Customer Engagement teams.
• Liaising with Ground Operations and Air Operations on the planning, delivery and review of consumer-related activities to ensure we achieve safety criteria, high standards of customer service, efficient phasing of activities across the event space.
• Liaising with Marketing on the customer communications and operational messaging ensuring all website content and customer emails are accurate and on brand.
• Also responsible for some or all these functions at other RAFCTE events as required.
• Responsible for ensuring the showground activities under their management comply with RAFCTE sustainability requirements.

education

• ‘A Level’ standard of education or equivalent experience (essential)
• A significant track record of managing and delivering outdoor events or exhibitions (essential)
• Experience in sales of concession opportunities to third parties and successfully negotiating relevant contracts (essential)
• Budget management (essential)

 
knowledge

• IT literate (essential)
• Account and stakeholder management (essential)
• Working with volunteers (desirable)

skills

• Sales and marketing (essential)
• Organisation and time management (essential)
• Ability to work under pressure and to tight deadlines effectively (essential)
• Strong collaboration skills across departments and with clients (essential)
• Accuracy and attention to detail (essential)
• Negotiating effectively (essential)
• Leadership and motivational abilities (essential)
• Effective written and verbal communication abilities (essential)

qualities

• Able to manage pressure and conflicting demands (essential)
• Commercially minded (essential)
• Flexible and pragmatic approach and proactively resolves issues and offers alternative solutions (essential)
• Team player (essential)
• Commitment to excellence (essential)
• Customer service orientated (essential)
• Ambition to succeed (essential)
• Puts safety first (essential)
• Personable (essential)
• Confident (essential)

What we will offer

The role is fixed term with the potential to become permanent for the right candidate. A competitive salary is accompanied by pension, private healthcare and 4x life assurance, we also hold staff wellbeing and social events throughout the...

Remote

£46,157

08/02/2026

First stage interviews will be held week commencing 16th February, second stage interviews will be held week commencing 23rd February. ABOUT US The Relationships Fundraising Team focuses on building deep, meaningful partnerships with those who can make a transformational impact on our work. This includes major donors, legacy pledgers, charitable trusts and foundations, and corporate partners who share our vision for a hope-filled future for every child. Our team works to understand the passions and priorities of these supporters, creating tailored opportunities for them to engage with Spurgeons’ mission in ways that are personal and impactful. By fostering trust and collaboration, we ensure that every relationship contributes to lasting change for children and families. ABOUT THE ROLE This role will be responsible for leading and developing our high-value fundraising with major donors, legacies, trusts/foundations, and corporates, driving sustainable income growth. You will also be lead the Relationships Fundraising Team and be part of the wider strategic development of the team. Design and optimise supporter journeys and stewardship for individuals and churches Develop a year round programme of campaigns and appeals to engage new and existing supporters Develop giving products including regular giving and other opportunities to give Grow the Spurgeons Church Network and deliver an annual series of church focussed appeals Lead on supporter stewardship creating engaging and inspiring communications ABOUT YOU Develop and implement strategies across all high value income streams Manage your own portfolio of high value supporters developing cultivation and stewardship plans Lead strategic pipeline development and forecasting, tracking measurable outcomes Lead and develop the Relationships Fundraising Team fostering a high performance values led culture Collaborate with the wide

Expires

08/02/2026

Remote

£40,862

01/02/2026

First stage interviews will be held week commencing 9th February, second stage interviews will be held week commencing 16th February ABOUT US The Supporter Engagement Team is the heartbeat of our fundraising efforts, responsible for building and nurturing relationships with individuals, churches, and community groups who share our vision. Their role goes beyond the donations, they create meaningful experiences that inspire long-term commitment and deepen trust. From delivering excellent supporter care to developing appeals that connect people with our mission, the team ensures every supporter feels valued and understands the impact of their generosity and the lasting impact they will have in transforming the lives of children and families. ABOUT THE ROLE This role is key to growing our relationships with individuals and churches to develop our supporter engagement and drive income, and to build and develop the Supporter Engagement Team. It will also be a key part of the strategic development of the Fundraising & Engagement Team. Design and optimise supporter journeys and stewardship for individuals and churches Develop a year round programme of campaigns and appeals to engage new and existing supporters Develop giving products including regular giving and other opportunities to give Grow the Spurgeons Church Network and deliver an annual series of church focussed appeals Lead on supporter stewardship creating engaging and inspiring communications ABOUT YOU Track record in individual giving and/or church engagement with measurable results Experience in leading people and fostering high performance Strong campaign and appeal planning skills driving income generation Skilled in delivering impactful supporter communications Understanding of data driven fundraising and compliance

Expires

01/02/2026

Remote

£34,496

01/02/2026

1st stage interviews will be held week commencing 9th February and 2nd stage interviews will be held week commencing 16th February. ABOUT US The Supporter Engagement Team is the heartbeat of our fundraising efforts, responsible for building and nurturing relationships with individuals, churches, and community groups who share our vision. Their role goes beyond the donations, they create meaningful experiences that inspire long-term commitment and deepen trust. From delivering excellent supporter care to developing appeals that connect people with our mission, the team ensures every supporter feels valued and understands the impact of their generosity and the lasting impact they will have in transforming the lives of children and families. ABOUT THE ROLE This role is key to delivering excellent supporter care and increasing the engagement and loyalty...